New Vehicles Manager M/F at CFAO

Job Description 

Minimum Requirements:

To qualify for consideration, the following requirements are essential:

• Grade 12 qualification/ equivalent.
• 5 Years Sales manager experience – Preferably Ford
• Proven track record
• Ability to manage and administer a department, to provide organization, systems and leadership.
• Able to motivate a sales team to achieve objectives.
• Computer literacy skills.
• Clean criminal record.
• Post-graduate qualification (a Sales/ Marketing/ Management qualification beneficial).
• Up-to-date knowledge of vehicle legislation and of trade practices.
• Valid SA driver's license.

Practical knowledge of:

• the retail motor industry.
• all/ latest Ford products/ brand.
• vehicle financing and legislation.
• finalizing sales contracts.
• efficient vehicle stock control.

Proficient experience in:

• customer relationship-building. 
• effective negotiation and persuasive influence.
• social media prospecting and interaction.
• management and assertiveness skills.
• Used vehicle pricing and valuing

Job Specification:

The successful candidate will be responsible for the following:

• Keep updated with and ensure applicable Group/ Dealer policies and procedures are adhered to.
• Create opportunities to ensure profitable income.
• Do market research and ensure the required action is taken with regards to sales planning.
• Ensure cost-effective allocation of funds to achieve operational goals within budget.
• Provide effective leadership to manage the Department’s productivity and motivation to achieve objectives.
• Monitor the performance of the sales team to align the vehicle unit sales with the dealership and/ or franchise requirement.
• Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement.
• Effectively manage vehicle stock and ensure ageing stock are kept to a minimum.
• Develop and enhance competitive web exposure and engage in social media marketing initiatives.
• Maintain a deal lead system and secure a profitable sales pipeline.
• Manage customer complaints quickly and effectively.
• Build continuous positive customer experiences and –relationships for enhanced customer satisfaction and retention.
• Ensure that satisfactory CE levels are achieved as per manufacturing targets.
• Engage in HR admin and disciplinary measures, as and when required.
• Recruit, train and develop Sales Executives according to identified needs.
• Promote and enhance positive and co-operative inter-departmental relations.
• Any ad hoc admin/ other responsibilities as and when required.