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  • Posted: Sep 14, 2026
    Deadline: Sep 27, 2026
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  • Cape Town is South Africa’s oldest city, its second-most populous and an important contributor to national employment. It is the legislative capital of South Africa, the administrative and economic centre of the Western Cape, and Africa’s third-biggest economic hub.The City of Cape Town aims to ensure fast, effective service and communication ...

     

    NRG 94/26 Manager Retail CRM Marketing

    Requirements

    • A Relevant three-year Tertiary qualification (preferably in Engineering, Marketing or Business, etc.)
    • Valid driver’s licence
    • Considerable Management experience at a senior level in relevant field (8 years or more)

    Key Performance Areas

    • Identify and define the immediate, short- and long-term objectives goals
    • Lead, coordinate, and direct the staff and resources and control outcomes associated with utilization, productivity and performance of personnel within the branch
    • Ensure best practice Retail customer relations management is performed
    • Ensure effective Public transfer of knowledge and awareness regarding the safe use of Energy/Electricity
    • Ensure effective Public awareness regarding the Energy Retail products and services
    • Manage and guide Electricity Prepaid and Post-paid project and contracts
    • Disseminate functional and Operational information on the immediate short- and long-term objectives and current developments, problems and constraint

    CLOSING DATE 18.09.2026

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to City of Cape Town on careers.capetown.gov.za to apply

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