Office Administrator - Radiopharmacy | Midrand at Salesworx Recruitment (Pty) Ltd

Job Description

Areas of Responsibility

• The position is responsible for the general office administration function of the Radiopharmacy in Midrand and also nationally, including but not limited to the correct and timeous pro-forma invoicing, logistics and dispatch of Radiopharmacy and Nuclear related products.
• Order processing and invoicing
• Capturing and invoicing of Cape Town orders.
• Capturing and processing FDG’s.
• Monitoring ADSL ordering.
• Invoicing of additional LTE invoices to practices.
• Ensuring that customer orders are available on time taking into consideration the preparation time, calibration time and delivery time.

Generating of quotes

• Creating quotes for Pharmacy, Nuclear and radiotherapy.
• Create and process pro forma.

Customer Queries

• Resolve customer queries.
• Co-ordinate deliveries with drivers.
• Lease with clients on any production failures
• Assist with pharmacy stock
• Manage inter branch transfers
• Manage SCT transfers between lab and pharmacies
• Monitor min/max levels of stock

Administration

• General ad hoc administration tasks as and when required by the position and other departments

Requirements

Qualifications

• A Grade 12 certificate is a minimum requirement.
• Advanced relevant post-graduate studies or qualifications in a Radio-Pharmaceuticals field will be an advantage.

Experience required

• Minimum of 2 years experience working in a Medical Manufacturing environment/Laboratory or relevant industry;
• Computer literacy in Microsoft Office (Excel, Word, PowerPoint) is required.
• Good verbal communication skills required for interaction with colleagues as well as customers;
• Good written communication skills in order to prepare Emails, Reports and procedures.
• Good conflict handling ability

Capabilities

• Well-presented and well-spoken with excellent communication skills.
• Analytical abilities to analyse situations and arrive at the best possible solution – solution orientated;
• Assertiveness;
• Ability to work under pressure.
• Accuracty and attention to detail to ensure quality of service delivery;
• Customer focused by being aware of customer needs and expectations;
• A positive outlook and the ability to learn fast.

Additional Requirements

• The candidate is required to reside in the Midrand or closeby area.

Reporting

• This position will report to the Responsible Pharmacist and the Group Pharmacy Manager.