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  • Posted: Nov 7, 2025
    Deadline: Not specified
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  • Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Officer, Customer Liaison (Level 1)

    Job Description

    • To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

    Qualifications

    • Type of Qualification: Secondary/High school/A levels/Matric
    • Field of Study: Not applicable

    Experience Required

    • Client Coverage
    • Personal and Private Banking
    • 1-2 years
    • Branch banking and administrative experience, exposure to enquiries and query management.

    Additional Information

    Behavioural Competencies:

    • Documenting Facts
    • Embracing Change
    • Following Procedures
    • Interacting with People
    • Interpreting Data
    • Managing Tasks
    • Meeting Timescales
    • Producing Output
    • Showing Composure
    • Team Working
    • Thinking Positively
    • Upholding Standards

    Technical Competencies:

    • Banking Process & Procedures
    • Client Servicing
    • Customer Reception and Channelling
    • Product Knowledge (Consumer Banking)

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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