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  • Posted: Oct 28, 2025
    Deadline: Oct 31, 2025
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  • Who we are ER24 Emergency Medical Services is the premier private emergency medical care provider in South Africa that has been providing a range of quality emergency response and pre-hospital care services since 2000. We operate from 49 bases throughout South Africa to provide realhelprealfast. Backed by a strong footprint in all major metropolitan areas an...

     

    Officer: Emergency Resource

    MAIN PURPOSE OF JOB

    • To receive and prioritize emergency & non – emergency telephone calls from the public by dispatching the relevant emergency service providers.

    KEY RESPONSIBILITY AREAS

    • Answer and transfer incoming calls
    • Basic contact centre administration

    REQUIRED EDUCATION

    • Essential: Grade 12
    • Desired: BAA/ Level 3 first aid Certification

    REQUIRED EXPERIENCE

    • Essential: Contact Centre  / Emergency Contact Centre exposure
    • Desired: 1 – 3 years dispatching in an EMS contact centre

    REQUIRED JOB SKILLS AND KNOWLEDGE

    • Computer literate (Microsoft Office)
    • Dispatching of vechicles
    • Emergency Care
    • Typing Skills
    • English language (written and verbal)
    • Geographical locations
    • EMS environment
    • Telephonic and email etiquette

    Closing date: 28/10/2025  

    Check how your CV matches this job

    Method of Application

    Interested and qualified? Go to ER24 on careers.mediclinic.com to apply

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