Officer Meter Reading (DD) at Eskom Communications

Competencies Required
 Behavioural:

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership:

• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing

 Knowledge:

• Customer relationship management
• Low voltage maintenance and fault repair
• Applicable safety training for supervisors
• Operating regulations for high and low voltage systems
• Organisational processes
• Contract management
• Metering and billing
• Credit management directive, policy

Skill:

• Valid driver`s licence
• Communication
• Planning and control
• Computer literacy

Minimum requirements

Qualification(s): 

• National Diploma/National N Diplomain Business Management/Engineering/Commerce/Finance at NQF6 with 240 credits
• 3 Years experience in working with customers and customer relations

Key Responsibilities

• Manage measurement and meter related tasks
• Perform general supervision
• Provide customer data
• Handle generic service activities
• Build relationships between Eskom and customers
• Manage credit revenue and management processes
• Perform vending and prepaid activities
• Manage quotation and connection services