Officer Revenue & Credit - SPU, Munic at Eskom Communications

Job description

Skills and Competencies Required:
Behavioral:

• Integrity
• Honesty
• Trustworthiness
• Professionalism

Leadership:

• Team Player
• Motivating teams
• Coaching
• Mentoring
• Developing

Knowledge:

• Value chain processes
• Customer relation management
• Circular 124 Debt Relief
• IRFA
• Budgeting and Planning
• Low voltage maintenance and fault repair
• Applicable safety training for supervisors
• Operating regulations for high and low voltage systems
• Business processes
• Contract management
• Metering and billing understanding
• Knowledge of credit management directive/policy
• Computer literacy

Skill:

• Valid driver’s licence
• Communication
• Planning and control
• Problem-solving

Key Responsibilities:

• Manage revenue and management processes on Municipalities and LPU Customers.
• General supervision.
• Accountable for Customer Data.
• Handle Generic Service Activities.
• Build relationship between customers and Eskom via proactive interventions.
• Manage measurement and meter related tasks.
• Vending and Prepaid activities
• Monitor quotations and connection services.

Minimum requirements

Qualification(s):

•  National Diploma in Business Management/Business Administration/Business Studies/Commerce/
  Finance/Economics/Accounting at NQF6 with 240 credits

Related Minimum Experience:

• 3 years experience in finance/customer
  services/credit/debt management

Apply by: 6 February 2026