Multiform Human Development (Pty) Ltd. specialises in the rendering of services which are significant to Labour Law, Labour Relations Management and Human Resource Management.
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We are currently seeking an experienced and dynamic On-site Medical Scheme Consultant to join our team. The ideal candidate will possess a Diploma or NQF 5 Qualification.
Qualifications:
Matric / Grade 12 Certificate - Mandatory
RE5 Qualification - Preferred
NQF 5 Qualification (relevant to Medical Scheme Industry) -Preferred
Responsibilities and Requirements:
Interact in professional manner with all clients (internal and external) in respect of new applications and amendments
Updating databases / data capturing, i.e. atWork
Answers customer inquiries and questions regarding medical scheme products, services and option changes
Responds to the regular and routine customer inquiries regarding claims, products and services of medical schemes
General frontline support, i.e. assisting walk-in clients with queries
Arrange logistical requirements and assist with co-ordination of site visits
Assistance with visits to clients on request
Attend Healthcare committee meetings when required and do minute taking, typing and distribution of agendas and minutes
Assist with planning of year end revision sessions as well as training as and when required
Photocopying and scanning of documentation
Sending and receiving of faxes
Perform internet search to access relevant information
Assist with billings & billing information
Assistance in administrative back-end related support services
Assistance with and planning of Wellness days where applicable
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