Juru is a specialist recruitment and IT project delivery company, providing specialised talent and technology agnostic implementation solutions across South Africa. Combining decades of project management experience, backed by leading solution architects, business analysts, developers, systems analysts and quality assurance resources; Juru helps clients acro...
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My Client a leading payment aggregator and provider of secure payment solutions is looking for a Online Integration Specialist to join their growing team. The ideal candidate is a dynamic and proactive individual who takes initiative and takes an analytical approach with problem-solving.
The incumbent will take responsibility for IT functions that directly impact client relationships and require quick turnaround times. The primary focus will be on integrations, ensuring seamless connectivity between systems, and providing technical support throughout the process. This role does not involve coding or development but requires a strong understanding of technical documentation, solution design, and client consultation.
Responsibilities will include:
Supporting and stage monitoring of Biller Integrations
Participating in various IT integration functions
Ad hoc report generation using SQL
Monitoring transaction irregularities in the value chain from Retailer to Biller
Consulting with clients to guide them through integration requirements and processes
Providing technical support to clients post-integration, including troubleshooting and issue resolution
Ensuring seamless connectivity between systems and assisting clients through the integration process
Understanding technical documentation and solution design to advise clients effectively
Investigating application logs and conducting test transactions in live environments
Collaborating with internal and external stakeholders to resolve integrationrelated issues
Any other relevant duties related to the role
Minimum requirements:
Relevant tertiary IT qualification;
Approximately 3 years' experience in a similar role, including experience in SQL, IT systems monitoring, MS Office suite (specifically MS Excel), and customer support;
Experience in the Financial Services industry: a focus in the payments industry and the understanding of reconciliation and settlement processes will be beneficial;
Fluent in written and verbal communication in English and a good understanding of Afrikaans. Any additional language will be seen as beneficial;
Stable internet connection required, fibre connection advantageous (to handle queries remotely from home, if required);
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