Operational Excellence and Performance Improvement Manager at Puma Energy

Main Purpose:

The main purpose of the position is to:

• Provide strong operational support Regional Head of Department
• Coordinate the activities of the department divisions (Operations, Transport, Lubricants Supply Chain)

Knowledge Skills and Abilities, Key Responsibilities:

Roles and responsibilities :

• Set smart dashboard and KPI to measure department continuous improvement on operational excellence to ensure customers (internal and external) satisfaction
• Review and simplify processes while ensuring their efficiencies and effectiveness
• Support divisions on medium to major projects and initiatives
• Conduct in situ operational reviews and audits to ensure in country teams understand and stick to the basics
• Work closely with the Contract Performances analyst to review existing contracts including performance metrics to ensure compliance with contractual obligations.

Skills and requirements:

• Bachelor’s degree in engineering, supply and logistics, business administration, or related field that would provide a strong background is required
• Master’s Post graduate degree is preferred
• 5-10 years’ proven experience petroleum Downstream Logistics, Transport and Operations activities
• Ability to effectively manage interfaces and relationships to the safeguard the best interest of all parties
• Excellent ability to step back and analyse challenges while being effectively on ground to provide concrete solutions
• Ability to work in autonomy and collaborate with cross-functional and multicultural teams
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
• Fluent in English. Fluent in French and/or Portuguese will be a strong advantage.
• High ethical and integrity mindset
• Results oriented individual with the ability to effectively manage multiple priorities on time lines
• Commitment to working in a team environment, with established team building abilities
• Flexible and pragmatic
• Capable of analysing problems, making decisions within delegation of authority and solving timely
• Proactive planning and prioritization
• Assertive, approachable and has good communication skills

Key Relationships and Department Overview:

Internal relationship

• All Puma departments and countries, Trafigura (for trucking operations in Africa)

External relationship

• Contracted / Ad hoc Transporters, Storage and hospitality agreements CPs, Lubricants Supply Chain Vendors / Service Providers