Operations Administrator – East Region at Thorburn Security Solutions (Pty) Ltd

Duties & Responsibilities    

• Manage invoicing, payment follow-ups, and client portal uploads.
• Consolidate monthly fuel spend and prepare reconciliations for payroll and clients.
• Handle petty cash and ensure accurate month-end reconciliations.
• Maintain and update client contracts, addendums, and registers.
• Track CCMA cases and liaise with HR and Compliance teams.
• Support managers with quotations, change notes, and income statement reviews.
• Monitor e-learning completion and study assignment submissions.
• Coordinate office schedules, emergency work-from-home plans, and event logistics.
• Maintain asset registers and oversee claims resolution.
• Ensure SLA compliance and monitor client service delivery standards.

Skills and Competencies    

• Proficiency in MS Office Suite (Excel, Word, Outlook)
• Familiarity with invoicing systems and client portals
• Strong organizational and time management skills
• Understanding of fuel reconciliation and petty cash processes
• Knowledge of compliance and contract management
• Ability to work well with people and build team spirit
• Upholds principles and values with integrity
• Plans and organizes effectively to meet deadlines
• Follows instructions and procedures accurately
• Copes well under pressure and setbacks
• Achieves personal work goals and seeks continuous improvement

Qualifications    

• Grade 12 (Matric)
• 3–5 years’ experience in administrative roles, preferably in security or facilities management
• Strong computer literacy (MS Office Suite: Excel, Word, Outlook)
• Knowledge of invoicing systems, client portals, and compliance processes

Closing Date    
2025/12/04