Operations and Systems Support (Kwazulu Natal) at Ecowize Group

Description

• We are seeking a highly organized and proactive individual to join our operations team in KwaZulu Natal as an Operations and Systems Support.
• This role is ideal for someone who thrives in a dynamic, fast-paced environment and has a strong attention to detail. The successful candidate will provide essential administrative, maintenance, procurement, and operational support, ensuring the smooth functioning of day-to-day activities across multiple platforms and operations across various sites.

Key Responsibilities:

Administrative Support

• Provide administrative assistance on internal systems (e.g iLeader and PRP)
•  Capturing of operations related data for sites in the KZN region
• May be required to organize and structure shifts on the PRP platform, aligning them with the washing activity schedule for various sites from time to time.
• Attend client meetings and provide necessary support.’
• Monitoring of SLA requirements
• Work order billing
• Weekly wage analysis
• Job Order Control per site
• General administration

Maintenance Coordinating:

• Oversee the management of the vehicle fleet, including scheduling regular services, conducting weekly inspections, ensuring up-to-date licensing, and monitoring fuel consumption via Avis and other tracking systems.

Procurement and Purchasing:

• Process purchase requests through the eWorkflow system and/or directly with suppliers for the procurement of spare parts, personal protective equipment (PPE), accessories, tyres, fuel, and other relevant items.

Site Visits and Stock Delivery:

• Occasionally visit sites with the Operations Manager and Area Manager teams.
• Assist with stock deliveries and other operational needs.

Operational Support:

• Provide operational support by stepping in as a Site Manager when required, ensuring the continued smooth operation of day-to-day activities.
• Taking micro swabs as required.

Client Engagement

• Participate in and present information during client meetings as required.
• Represent management in client meetings when needed.

Requirements

• Grade 12
• Valid driver’s license and own transport
• Strong organizational skills to effectively manage and priorities workload.
• At least 3 years’ experience in an admin or management role
• Previous experience in equipment maintenance coordination
• Ability to work independently
• Project Management skills
• Strong customer service skills (dealing with multiple customers)
• Knowledge of the Cleaning or Service industry will be advantageous

The successful incumbent will have the following skillsets:

• Proficiency in all Microsoft Applications (Intermediate level)
• Professional Communication skills (verbal & written)
• Problem-solving skills
• Strong administrative skills
• Ability to multitask and prioritize
• Strong attention to detail
• Must be comfortable with the Ecowize culture and values.