Aramex is a provider of comprehensive logistics and transportation solutions. Established in 1982, as an express operator, Aramex rapidly transformed itself into a global brand recognized for its customized services and innovative multi-product offering. Our range of services includes international and domestic express delivery, freight forwarding, integrated logistics solutions, consumer retail services, and e-commerce solutions. At Aramex, our unique business model and commitment to innovation drive every strategic decision
Read more about this company
Receive booking instruction from various clients (via ACI portal)
Obtain quotation from Agent
Ensure mark-up is added to quote as per prescribed rules
Alternatively supply quote if client has fixed rates
Submit quote to client for signoff (via ACI)
Create waybill on ACI
Book load with agent and supply Order No (Aramex) and full details of load: Sender, Receiver, Description, Weight and Dimensions and Special Instructions if Concargo is used, specify Aramex Branch for invoicing
Record booking on Dedicated Load Sheet (per branch)
Follow up on collection on due date
Create Progress Report
Send daily Progress Report to client (if requested)
Confirm and load Pod on Infoaxis
Submit for invoicing as per Client quote.
FTL AMT:
Receive Agent invoices after each booking completed (during the month)
Create Dedicated Load Sheet for each Branch
Complete order no, waybill no, load details, Agent cost and Client charge on the Dedicated Load Sheet
Cross reference to Aramex invoice no.
Submit DL Sheet to Hendrik Delport
Close off all transactions on last day of month
Submit monthly report to BM'fs and ROM by 1st of the month.
Minimum Requirements
Minimum requirement is a Matric (Grade 12) qualification
2 years customer service or operations experience
Strong written and verbal communication
Customer Centric personality
Computer Proficiency
Skills and Competencies
Customer Focus
Communication Verbal & Written
Problem solving
Analytical thinking
Telephone handling skills
Teamwork
Planning and organising
Decision making
Ability to take owership and use initiative
To be able to work as part of a team in a fast paced and pressured environment
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail