Operations Financial Analyst - Accounting (UK Hours) at MRI Software

POSITION OVERVIEW:

• The Operations Financial Analyst will play a critical role in supporting the financial integrity and efficiency of the Professional Services team.
• This position is responsible for overseeing the end-to-end billing process, including the review and analysis of monthly invoices, missed billings, and credit requests.
• The role requires strong financial analytical skills and a deep understanding of billing systems such as OpenAir.
• The Financial Operations Analyst will collaborate closely with internal stakeholders, including Project Managers and Practice Leaders, to resolve billing issues and ensure timely, accurate invoicing.
• Additionally, the role involves preparing financial reports, supporting quarterly referral commission payments, and contributing to the continuous improvement of operational processes.
• The ideal candidate will be detail-oriented, proactive in addressing financial discrepancies, and skilled at providing financial insights to support decision-making within the team.

RESPONSIBILITIES:

• Collaborate with the Global Services Operations Team to review and finalise the global month-end schedule annually
• Communicate key month-end dates to the Professional Services Team
• Regularly analyse pending billings to minimise potential issues at month-end
• Report on and analyse missed billings, working with Project Managers (PMs) and Practice Leaders to resolve them
• Liaise with the wider Operations team regarding timesheet submission and approval status
• Collaborate with the Commercial Offerings Manager regarding recurring services and inclusive project charges
• Oversee the monthly invoice process (end-to-end), managing the generation of approximately 950 invoices each month
• Manage and resolve invoice rejections and timesheet adjustments, ensuring timely resolution
• Prepare and review month-end billing files and financial reports
• Analyse billing queries and credit requests, providing detailed financial analysis
• Collaborate with internal stakeholders (PMs, Practice Leaders) to review and obtain approval for credit requests
• Generate credits in OpenAir and produce accurate credit intact files for the billings team
• Troubleshoot and resolve billing issues raised by PMs, offering guidance on project and billing rule setup
• Analyse and prepare referral data for quarterly commission payments
• Provide training and support to the Professional Services team in the use of OpenAir, focusing on billing rules and how to assess the financial health of their projects
• Assist PMs in setting up project billing rules and ensure compliance with best practices
• Attend team meetings as the Operations financial representative, offering financial insights and best practice advice
• Contribute to the maintenance and continuous improvement of Operations department processes and procedure
• Provide regular reports and liaise with PMs regarding clients aged debt positions, offering financial guidance as needed
• Meet with the Finance team monthly to monitor and ensure accurate recognition of prepaid and inclusive project charges
• Assist the Operations Director and Forecasting Manager with ad-hoc financial reports and data analysis

REQUIREMENTS:

• Accountant or partially qualified accountant with relevant experience in financial or accounting roles, with a solid understanding of financial statements, accruals, and other key accounting concepts
• Proven ability to take initiative and drive tasks to completion, ensuring deadlines are consistently met. Must be an effective communicator who knows when to involve others to ensure timely delivery
• Strong strategic, tactical, and detail-oriented mindset, with meticulous attention to accuracy, order, client satisfaction, and quick turnaround times
• Expert proficiency in MS Excel (formulas, formatting, pivot tables) and MS Office
• Exceptional professionalism and communication skills, with the ability to address queries and provide clear, prompt responses
• Strong analytical skills with the ability to review financial data, gather insights, and present results to support business process improvements and decision-making
• Ability to manage multiple tasks simultaneously, with a willingness to learn, adapt, and thrive in a constantly evolving environment
• Excellent organisation and record-keeping abilities, including developing and maintaining processes and procedures critical to the team’s success
• Experience in Professional Services or IT consulting is an advantage
• Familiarity with OpenAir and Salesforce.com is a plus
• Strong system maintenance and administration skills, with the ability to manage and optimise financial or operational systems efficiently