Operations Manager: Golf - George at Fancourt

Job Purpose:

The ideal candidate will manage the Outside Golf Operation whilst providing an excellent golfing experience for members and guests. A minimum of Grade 12 with 3 years’ experience in golf operations; a working knowledge of MS Office, working experience on bookings & point-of-sales systems are essential, as well as a valid driver’s license.

A Club Management or PGA diploma is critical to being able to deliver in this role, and a working knowledge of SAP will be advantageous.

The ideal candidate must be an excellent communicator, have good people skills, must be able to provide guests/ members with excellent service and must be reliable, honest and organised.

Duties include, but are not limited to: 

• Manage all staff in the Outside operations (monitor leave, time & attendance, discipline, training etc.). The ideal candidate would have experience of performing all the roles required in a Golf Operations team;
• Coordinate and execute member events and tournaments (must have the ability to run a members event on his/her own);
• Ensure smooth communication within the golf operation departments;
• Control all handicaps for Fancourt affiliates and address all issues relating to handicaps (it will be beneficial if the candidate plays and understand the game for golf);
• Conduct a bi-annual Asset Audits; conduct monthly OE counts and submit reports to the Golf Director;
• Monitor the Golf Operations expenses; ensure golf rounds are captured correctly and report monthly to the Golf Director.

Adverse working conditions:

• Must be prepared to work weekends & Public holidays;
• Must be able to work long and late hours on request;
• Must be prepared to work shifts.