Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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PSIRA accredited with a minimum Grade C qualification
Cash In Transit (CIT) certificate
Firearm competency – with a minimum handgun (for business purposes) qualification
Computer literate (compulsory)
At least 5 years experience in the Cash in Transit industry or a similar role (Advantageous at FSG)
CIT management/ supervisory experience is advantageous
Knowledge of HR/ IR
Knowledge of ISO9001:2015 quality management and its requirements
Knowledge of Transtrack
Strong planning, leadership, organizational and interpersonal skills
Valid driver’s license and own transport
Able to work under pressure
Prepared to work irregular hours
Clear disciplinary record
Key Performance Areas (not totally inclusive):
Responsible for all operational issues to the entire client base of his/her branch – through daily communication/ instruction giving and follow-up with employees
Ensure all clients are serviced as per contractual requirements
Maintain good relations between the Branch and the client regarding services rendered
Manage staff and client retention
Risk management
Ensure all administrative responsibilities relating to daily operational requirements are complete
Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refueling, operate the various security systems, ensure the cleanliness of the vehicle, etc.
Accident prevention and reporting
Take preventative actions toward any suspicious activity
Liaise with management and all staff
Personnel Management - deal with HR/IR-related issues
Overall Transtrack duties
Ensure security and manage the movement of CIT schedules during transit
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