Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
Read more about this company
Minimum Requirements:
- Excellent communication skills
- Matric certificate or equivalent
- A clear criminal record
- Computer literate and proficiency in Microsoft Word, Excel and Outlook
- At least 2 years’ administration experience
- Background in Administration/ Office Management is an advantage
- Must be willing to work overtime when required
- Own transport is an advantage
Key Performance Areas (not totally inclusive):
- Maintaining a sufficient filling system and document management, including archiving
- Answering the telephone and taking messages
- Assisting Recruitment department with new hire onboarding (e.g. preparing documents, coordinating orientation agendas, etc); contacting and following up with candidates during the recruitment process
- Dealing with internal and external enquiries
- Taking meeting minutes
- Provide administrative support to the Branch Manager when required
- Processing daily hours/posting sheets to payroll
- Submit pay queries
- Meet daily, weekly and monthly deadlines (emails/work sheets/templates)
- Processing daily dedicated vehicles data as well as monthly hours and km’s for billing
- Processing/ printing monthly code lists and details for clients
- Fidelity Access Control System – send requests, authorization, enrollment and scanning
- Order uniforms, beverages, cleaning stuff, stationary and ID cards
- General Clerical duties
Core competencies and other Personality Attributes:
- Self-development
- Communication skills
- Must be honest and reliable
- Must have excellent verbal and written communication skills
- Must be assertive
- Pay attention to detail
- Ability to work without supervision
- Ability to maintain confidentiality
- Time management
go to method of application »
Minimum Requirements:
- B. Degree/ Diploma in Internal Audit or equivalent.
- 3-5 Years’ experience in auditing.
- Proficient in Microsoft office
- Understanding auditing processes
Responsibilities:
- Review tender costings against tender requirements.
- Review tender files against tender requirements before submission.
- Review, manage and update the tender pricing template monthly.
- Updates manage and report on the annual tender schedule.
- Attend tender briefing sessions and report back to management.
- Preparing and attending presentations.
- Ensuring alignment between tender pricing and SAP for successful tenders.
- Track tender performance, specifically to analyse the successful completion of tenders.
- Ensure all tenders are delivered on time, within the scope and requirements.
- Advise managers and project planners to ensure effective business outcomes.
- Implement new knowledge / information.
- Report and escalate to management as needed.
- Use and continually develop leadership skills.
- Use expertise to introduce systems, which enhances the effectiveness of the position and Tender department.
- Assist branches with increase schedules and wage to revenue calculations.
- Delegate project tasks to individual strengths, skill sets and experience levels.
- Read and Understand RFQ’S, BOQ’S and all tender Specifications/ Project Specifications
- Ensuring that quotations/ Tenders are submitted timeously to clients.
- Compiling and submitting weekly and monthly financial management reports.
Other personality attributes:
- Must be honest and reliable.
- Must have good verbal and language abilities.
- Must be assertive.
- Must be self- motivated.
- Pay attention to detail.
- Willing to work overtime.
- Willing to Travel
Core Competencies:
- Self-development
- Communication skills
- Teamwork
go to method of application »
Minimum Requirements
- Matric
- Credit Management or Finance related qualification
- 2-3 Years Collections experience in a high volume consumer environment
- Strong knowledge of Microsoft Office & Excel
- Working knowledge of LSN and SAP
- Strong People & Communication skills
Job Specification
- Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
- Accurately record notes resulting from outbound calls to clients in the Listener system;
- Ensure that the minimum number of prescribed collection calls are achieved daily;
- Capture debit order resubmissions in the Listener system;
- Verify client information in the Listener system when making contact with clients;
- Convert clients from printed communication to electronic communication;
- Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
- Follow up on client payment commitments;
- Issue letters of demand & suspension to clients in accordance with the collection policy;
- Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
- Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
- Understand & communicate company policies, collection policies & service-specific information to clients;
- Identify the nature of client queries, record the queries in the Listener system (and/or query management tool) & to re-direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function;
- Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients;
- Forward, electronically or printed, copies of client invoices, statements & other relevant documentation as requested by the Contact Centre or by the client directly;
- Address & resolve client queries (where the query pertains to a Credit Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool);
- Communicate the outcome of the resolved query to customers (both internally & externally);
- Accurately prepare various administrative documents including: credit note requests, transfer of funds, client refunds requests, master data amendments, etc. (electronically and/or written);
- Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed on a daily basis;
- Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments (refunds or transfers);
- Ensure individual & departmental collection & bad debt provision targets are consistently achieved;
- Always maintain a high standard of customer service, client courtesy & professionalism when interacting with clients;
- Participate in various ad-hoc projects within the Credit Control Department;
- Ensure a high standard of housekeeping at all times.
Skills and behavioural competencies:
- Excellent verbal & written communication skills
- Excellent customer service skills
- Ability to work under pressure & with difficult customers
- Excellent telephone skills
- Computer literate – intermediate Excel skills requirement
- Accuracy & attention to detail essential
- Excellent reconciliation skills
- Attention to detail
- Interpersonal skills
- Consistency
- Resilient
go to method of application »
Minimum Requirements
- Matric
- Credit Management or Finance related qualification
- 2-3 Years Collections experience in a high volume consumer environment
- Strong knowledge of Microsoft Office & Excel
- Working knowledge of LSN and SAP
- Strong People & Communication skills
Job Specification
- Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
- Accurately record notes resulting from outbound calls to clients in the Listener system;
- Ensure that the minimum number of prescribed collection calls are achieved daily;
- Capture debit order resubmissions in the Listener system;
- Verify client information in the Listener system when making contact with clients;
- Convert clients from printed communication to electronic communication;
- Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
- Follow up on client payment commitments;
- Issue letters of demand & suspension to clients in accordance with the collection policy;
- Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
- Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
- Understand & communicate company policies, collection policies & service-specific information to clients;
- Identify the nature of client queries, record the queries in the Listener system (and/or query management tool) & to re-direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function;
- Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients;
- Forward, electronically or printed, copies of client invoices, statements & other relevant documentation as requested by the Contact Centre or by the client directly;
- Address & resolve client queries (where the query pertains to a Credit Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool);
- Communicate the outcome of the resolved query to customers (both internally & externally);
- Accurately prepare various administrative documents including: credit note requests, transfer of funds, client refunds requests, master data amendments, etc. (electronically and/or written);
- Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed on a daily basis;
- Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments (refunds or transfers);
- Ensure individual & departmental collection & bad debt provision targets are consistently achieved;
- Always maintain a high standard of customer service, client courtesy & professionalism when interacting with clients;
- Participate in various ad-hoc projects within the Credit Control Department;
- Ensure a high standard of housekeeping at all times.
Skills and behavioural competencies:
- Excellent verbal & written communication skills
- Excellent customer service skills
- Ability to work under pressure & with difficult customers
- Excellent telephone skills
- Computer literate – intermediate Excel skills requirement
- Accuracy & attention to detail essential
- Excellent reconciliation skills
- Attention to detail
- Interpersonal skills
- Consistency
- Resilient
go to method of application »
Minimum Qualifications and Experience:
- Matric
- PSIRA Registered Grade A
- Valid Driver’s License
- Valid Firearm Competency – Advantageous
- Computer Literate
- Previous Management Experience (min 5yrs) – Advantageous
Job Specification:
- Managing of operational staff in the area; on the road training; equipment; vehicle accidents / maintenance; shift planning; managing expenses/ overtime
- Managing of vehicles: including vehicle checks, equipment checks, managing of stock, vehicle services, fines, accident management and vehicle tracking
- Attending internal and external meetings as and when required
- Compiling of reports (daily, weekly, monthly, as required by BCID)
- Monitoring of construction sites; conducting street light audits; other requirements as per BCID
- Building and maintaining relationship with internal (sales, technical, etc.) as well as external (SAPS, Law Enforcement, community forums, etc.) in the area
- Identifying crime trends and arranging operations as required
- Conduct joint operations with SAPS and Law Enforcement on issues pertaining to the CID
- Attending to all crime incidents as well as complaints
- Assist with management or reporting of Monitoring Centre hub for Boston CID
- Assist or reporting between Boston CID members and various levels within FADT Management
go to method of application »
Purpose of the role:
- reporting to the Area Manager. The overall purpose of this position is to manage several Operations Managers in covering the following key areas, client liaison, HR /IR matters, fleet management, expenses control, Investigations and to ensure the posting of Security officers, that all site security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
Minimum Requirements:
- Matric/Grade 12 Certificate or equivalent. PSIRA Grade A registered.
- Valid Driver’s License with own reliable transport is required.
- At least 10 years’ experience in the security industry.
- At least 5 years’ experience in the Operational Security Management structure.
- Working knowledge of the Firearm Act and Firearm competency.
- Staff management experience is required.
- Computer literacy with expert knowledge of the complete Microsoft package.
- No criminal record or any pending cases.
- Sound planning, administration, interpersonal communication and client liaison skills are required.
- Strong leadership and organizational skills, as well as good interpersonal and communication skills, are essential.
- Knowledge of ISO 9001:2008 Quality Management and its requirements.
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
- Managing allocated areas to ensure that contractual requirements are met as stipulated by the client
- Ensuring that all Security Officers on the site meet the contractual requirements as stipulated by the Client
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
- General management and supervision of security staff to ensure that required performance is met at all times
- Dealing with all required administration matters
- Liaising daily with management on various operational issues
- Liaising daily with Regional Management on various Operational matters
- Ensuring that all HR related queries are dealt with promptly
- Formulate disciplinary actions
- Ensuring the timeous submission of employment forms to the Regional Office.
- Submitting relevant weekly / monthly incident and general reports to Management
- Investigating incidents and reporting on such
- Must have sound knowledge of the ISO 9001:2008 Management System.
go to method of application »
Job Summary:
- We are seeking a dedicated and detail-oriented individual to join our team as a Cleaning & Hygiene Stores Supervisor. In this role, you will be responsible for overseeing the organization and management of all cleaning and hygiene supplies within our facility. You will work closely with the cleaning staff, ensuring that all necessary products are stocked and readily available for use. Additionally, you will be responsible for maintaining accurate inventory records and coordinating with vendors for supply orders.
Key Responsibilities:
- Supervise the organization and management of all cleaning and hygiene supplies within the facility.
- Extensive knowledge of all cleaning equipment and products.
- Extensive knowledge of all hygiene chemical products.
- Ensure that all necessary products are stocked and readily available for use by cleaning staff.
- Maintain accurate inventory records and track usage of cleaning and hygiene supplies.
- Coordinate with vendors for supply orders and manage stock levels to prevent shortages.
- Train and supervise cleaning staff on proper handling and usage of cleaning and hygiene products.
- Monitor and report on equipment maintenance needs and repair issues.
- Maintain a clean and organized storage area for all cleaning and hygiene supplies.
- Ensure compliance with company health and safety regulations related to cleaning products and supplies.
- Develop and implement efficient storage and inventory management procedures.
- Assist with other cleaning and hygiene tasks as needed.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a cleaning or hygiene-related role.
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Knowledge of cleaning products and supplies.
- Basic computer skills for inventory management.
- Ability to lift and move heavy items.
- Attention to detail and a commitment to cleanliness and hygiene standards.
Behavioral Competencies:
- Good numeric and administrative skills
- Good planning, leading and organizational skills
- Good interpersonal skills & people management skills
- Proactive and takes initiative
- Methodical
go to method of application »
MAIN PURPOSE OF JOB:
- The aim of a Monitoring Centre Associate is to handle incoming signals and the monitoring of all Response and Patrol resources.
QUALIFICATION & EXPERIENCE:
- Grade 12 (Matric)
- Grade C PSIRA Registered
Responsibilities and duties:
Administration
- Monitor and action emergency and non-emergency signals.
- Phoning of the Premises/ Clients/ Key holders
- Recording all relevant information into the activations by means of computer.
- Record and report all incidents and accidents to the senior on duty.
- Ensure all relevant administrative work and handled signals are completed.
- Monitoring and action of vehicle violations
- Updating of timesheets
COMPUTERS AND EQUIPMENT MANAGEMENT
- Report any faults to the appropriate authority on duty
- Not abuse the use of company telephones for private telephone calls
- Effective use and compliance of safety and zero harm standards
TIDINESS OF THE MONITORING CENTRE
- Responsible for a clean and tidy workstation
CLIENT LIAISON
- Telephonic assistance with any problems or complaints
- Updating of client information i.e. holiday instructions/other client information to be given to Monitoring Associate IV/V
- Reporting of any faulty alarm systems through the appropriate channel(s)
- Sales leads to be recorded and reported through the appropriate channel(s)
GENERAL
- Have sound knowledge about all facets pertaining to your position
- Attend all required meetings and training sessions
- Not abuse company telephone for private calls
STANDARD OPERATING PROCEDURES
- Standing Operating Procedures must be upheld
- Meeting and keeping on agreed upon service level and performance targets
- High standard of service must be upheld
ADHOC
- Assisting with other ad-hoc tasks and projects as and when required
go to method of application »
Key Performance Areas (Not totally inclusive):
- Manage assets and FGT01 registers.
- Manage vehicle running cost.
- Manage driver license compliance.
- Manage vehicle inspections.
- Manage fuel intake, allocation and usage.
- Manage accidents via reporting, committees and recoveries.
- Manage daily repair & maintenance of vehicles.
- Manage fleet staff (Fleet Admin, Fleet Assistant & Workshop Mechanics).
- Manage report – service schedule, inactive vehicles, accidents, alcohol and repair budget.
Qualifications, experience and other competencies:
- Grade 12 Qualified.
- Qualified i.e. Trade test passed for petrol and diesel mechanics.
- Valid code EB driver license and own reliable transport.
- Minimum 5 years fleet management experience.
- Computer literacy (Word & Excel).
Core Competencies:
- Experience in mechanical repairs.
- Experience in managerial positions.
- Good reporting skills.
- Attention to detail and meeting of deadlines.
- Problem solving skills.
go to method of application »
Minimum Requirements:
- Clear Criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash In Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Computer literate (compulsory)
- At least 5 years experience in the Cash in Transit industry or a similar role (Advantageous at FSG)
- CIT management/ supervisory experience is advantageous
- Knowledge of HR/ IR
- Knowledge of ISO9001:2015 quality management and its requirements
- Knowledge of Transtrack
- Strong planning, leadership, organizational and interpersonal skills
- Valid driver’s license and own transport
- Able to work under pressure
- Prepared to work irregular hours
- Clear disciplinary record
Key Performance Areas (not totally inclusive):
- Responsible for all operational issues to the entire client base of his/her branch – through daily communication/ instruction giving and follow-up with employees
- Ensure all clients are serviced as per contractual requirements
- Maintain good relations between the Branch and the client regarding services rendered
- Manage staff and client retention
- Risk management
- Ensure all administrative responsibilities relating to daily operational requirements are complete
- Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refueling, operate the various security systems, ensure the cleanliness of the vehicle, etc.
- Accident prevention and reporting
- Take preventative actions toward any suspicious activity
- Liaise with management and all staff
- Personnel Management - deal with HR/IR-related issues
- Overall Transtrack duties
- Ensure security and manage the movement of CIT schedules during transit
go to method of application »
Minimum Requirements:
- Clear Criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash In Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Computer literate (compulsory)
- At least 5 years experience in the Cash in Transit industry or a similar role (Advantageous at FSG)
- CIT management/ supervisory experience is advantageous
- Knowledge of HR/ IR
- Knowledge of ISO9001:2015 quality management and its requirements
- Knowledge of Transtrack
- Strong planning, leadership, organizational and interpersonal skills
- Valid driver’s license and own transport
- Able to work under pressure
- Prepared to work irregular hours
- Clear disciplinary record
Key Performance Areas (not totally inclusive):
- Responsible for all operational issues to the entire client base of his/her branch – through daily communication/ instruction giving and follow-up with employees
- Ensure all clients are serviced as per contractual requirements
- Maintain good relations between the Branch and the client regarding services rendered
- Manage staff and client retention
- Risk management
- Ensure all administrative responsibilities relating to daily operational requirements are complete
- Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refueling, operate the various security systems, ensure the cleanliness of the vehicle, etc.
- Accident prevention and reporting
- Take preventative actions toward any suspicious activity
- Liaise with management and all staff
- Personnel Management - deal with HR/IR-related issues
- Overall Transtrack duties
- Ensure security and manage the movement of CIT schedules during transit
go to method of application »
Minimum Requirements:
- Clear Criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash In Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Computer literate (compulsory)
- At least 5 years experience in the Cash in Transit industry or a similar role (Advantageous at FSG)
- CIT management/ supervisory experience is advantageous
- Knowledge of HR/ IR
- Knowledge of ISO9001:2015 quality management and its requirements
- Knowledge of Transtrack
- Strong planning, leadership, organizational and interpersonal skills
- Valid driver’s license and own transport
- Able to work under pressure
- Prepared to work irregular hours
- Clear disciplinary record
Key Performance Areas (not totally inclusive):
- Responsible for all operational issues to the entire client base of his/her branch – through daily communication/ instruction giving and follow-up with employees
- Ensure all clients are serviced as per contractual requirements
- Maintain good relations between the Branch and the client regarding services rendered
- Manage staff and client retention
- Risk management
- Ensure all administrative responsibilities relating to daily operational requirements are complete
- Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refueling, operate the various security systems, ensure the cleanliness of the vehicle, etc.
- Accident prevention and reporting
- Take preventative actions toward any suspicious activity
- Liaise with management and all staff
- Personnel Management - deal with HR/IR-related issues
- Overall Transtrack duties
- Ensure security and manage the movement of CIT schedules during transit
go to method of application »
Key Performance Areas: (Not totally inclusive)
- Overall management of the Branch which includes the following key functions, Operations, Financial Management, Transport, Human Resources, Industrial Relations, ISO, Client Portfolios, Contractual agreements, SLA’s etc.
- Management of Operations Mangers / Site Managers and Supervisors to ensure that all Client matters are dealt with promptly.
- Management of staff by applying the four major functions of a manager, planning, organizing, leading and controlling.
- Attending to daily / weekly /Monthly meetings with Clients as stipulated and when required.
- Attending daily / weekly, /monthly internal Management meetings as required.
- Quarterly appraisal of Operations and Administrative staff.
- Training and development of staff.
- Succession planning of staff.
- Assisting with the preparation of the annual budgets and ensuring that all managers maintain and adhere to set budgets
- Asset control.
- Fleet control.
- Fire Arm control.
- Responsible for staff, duty rosters and training
- Ensuring that due process is followed regarding the submission of quotations for purchases or repairs
- Ensuring that all operations comply with the standards and procedures required by the quality management system
- Submission of monthly and quarterly reports as required by Management.
- Risk assessments on Client premises.
- Investigation reports.
- Ensuring that contractual requirements are met as stipulated by the Client.
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- Ensuring that Security staff maintains required performance at all times.
- Dealing with all required administration matters.
- Liaising daily on various operational issues.
Qualifications, experience and other competencies required:
- Matric certificate, Psira Grade A registration and accreditation.
- At least 10 years’ experience in the security industry.
- Senior Security Management experience in managing a large security work force.
- Working knowledge of ISO 9001:2008 Quality Management and its requirements.
- People management experience and skills.
- Administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
- Experience in Financial Management /Budgets.
- Experience in managing a fleet of vehicles.
- Assertive / Goal driven / Self motivator / passion for the business.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s Licence is required.
- No criminal record.
- Excellent track record.
- Fire Arm Competency.
go to method of application »
Minimum Requirements:
- Clear Criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash In Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Computer literate (compulsory)
- At least 3 years’ experience in security industry or similar role (Advantageous at FSG)
- CIT management/ supervisory experience is advantageous
- Valid driver’s license is advantageous
- Own transport is advantageous
- Able to work under pressure
- Prepared to work irregular hours
- Clear disciplinary record
Key Performance Areas (not totally inclusive):
- Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refuelling, operating the various security systems, ensure cleanliness of the vehicle, etc.
- Assisting with daily operational requirements
- Ensure security and manage movement of CIT schedules during transit
- Driving of the CIT vehicle when needed (if applicable)
- Accident prevention and reporting
- Maintain contact with the controllers
- Carryout Security drills and maintain security awareness
- Take preventative actions towards any reported suspicious activity
- Liaise with clients and all staff - specifically Management
- Complete documentation and administration e.g. daily roster and reports to be submitted to management
- Report all delays to the Operation Manager immediately
- Risk Management and compliance
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Must have good verbal and language abilities
- Must be assertive
- Pay attention to detail
- Customer service and relations
- Quality Assurance
- Planning and organising skills
- Alertness
go to method of application »
Minimum Requirements:
- Clear Criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash In Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Computer literate (compulsory)
- At least 3 years’ experience in security industry or similar role (Advantageous at FSG)
- CIT management/ supervisory experience is advantageous
- Valid driver’s license is advantageous
- Own transport is advantageous
- Able to work under pressure
- Prepared to work irregular hours
- Clear disciplinary record
Key Performance Areas (not totally inclusive):
- Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refuelling, operating the various security systems, ensure cleanliness of the vehicle, etc.
- Assisting with daily operational requirements
- Ensure security and manage movement of CIT schedules during transit
- Driving of the CIT vehicle when needed (if applicable)
- Accident prevention and reporting
- Maintain contact with the controllers
- Carryout Security drills and maintain security awareness
- Take preventative actions towards any reported suspicious activity
- Liaise with clients and all staff - specifically Management
- Complete documentation and administration e.g. daily roster and reports to be submitted to management
- Report all delays to the Operation Manager immediately
- Risk Management and compliance
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Must have good verbal and language abilities
- Must be assertive
- Pay attention to detail
- Customer service and relations
- Quality Assurance
- Planning and organising skills
- Alertness
go to method of application »
Minimum Requirements:
- Clear criminal record
- PSIRA accredited at least with Grade C
- Complete firearm training in handgun and rifle
- SASP Competency certificate
- CIT Certificate
- Experience in security industry similar role
- Driver's license and own vehicle
- Computer literate
Key Performance Areas: (not totally inclusive):
- Loading off all ATM's on an daily basis
- Securing and accounting for all cash transactions on a daily basis
- Attend to all technical faults on the ATM's
- Balancing and accurate cash transaction handling
- Ensure all client assets and secured at all times
- Ensure all key procedures are followed at all times
- Complaint in Trans Track scanning operations
- Client interactions and assistance.
Other personality attributes:
- Must be honest and reliable
- Must have good verbal and language abilities
- Must be assertive
- Must be self-motivated
- Customer service and relations
- Quality assurance
- Willing to Travel
- Alertness
go to method of application »
Minimum Requirements:
- Clear criminal record
- PSIRA accredited at least with Grade C
- Complete firearm training in handgun and rifle
- SASP Competency certificate
- CIT Certificate
- Experience in security industry similar role
- Driver's license and own vehicle
- Computer literate
Key Performance Areas: (not totally inclusive):
- Loading off all ATM's on an daily basis
- Securing and accounting for all cash transactions on a daily basis
- Attend to all technical faults on the ATM's
- Balancing and accurate cash transaction handling
- Ensure all client assets and secured at all times
- Ensure all key procedures are followed at all times
- Complaint in Trans Track scanning operations
- Client interactions and assistance.
Other personality attributes:
- Must be honest and reliable
- Must have good verbal and language abilities
- Must be assertive
- Must be self-motivated
- Customer service and relations
- Quality assurance
- Willing to Travel
- Alertness
go to method of application »
Key Responsibilities:
- Lead and manage a team of credit control officers to ensure targets and KPIs are met.
- Implement and maintain credit control policies and procedures.
- Monitor and analyze aged debt reports to identify outstanding accounts and take appropriate action.
- Review and assess credit applications to determine creditworthiness of customers.
- Negotiate payment plans with delinquent customers and escalate unresolved issues to management as necessary.
- Conduct regular reviews of credit limits and terms for existing customers.
- Investigate and resolve customer queries related to invoices and payments.
- Provide training and guidance to credit control team members on best practices and procedures.
- Prepare reports on debt collection activity and performance for management review.
- Liaise with sales, customer service, and other departments to resolve payment disputes and improve collection processes.
Qualifications and Skills:
- Bachelor's degree in Finance, Accounting, or related field.
- Proven experience in credit control or accounts receivable management.
- Previous supervisory or team leadership experience.
- Strong understanding of credit control processes and principles.
- Excellent communication and interpersonal skills.
- Ability to prioritize and manage multiple tasks effectively.
- Proficiency in Microsoft Excel and other accounting software.
- Attention to detail and high level of accuracy.
- Knowledge of relevant legislation and regulations related to credit control.
- Professional certification (e.g., CICM) is a plus.
go to method of application »
Minimum Requirements:
- Minimum of 5 Years prior billing experience.
- Post matric qualifications in the relevant field.
- Extensive knowledge of excel (essential).
- General understanding of contracts and the interpretation thereof.
- Prior Cash Industry experience.
- Experience in database management.
- Experience in working in a team.
Key Performance Areas: (not totally inclusive)
- Preparation of the various billing files for invoicing.
- Correct application of the contractual agreement.
- Management of the current billing database.
- Attention to detail.
- Ensure that all tasks are performed on time.
- Ensure completeness and accuracy of all billing.
- Ability to report on the various product types.
- Ability to self-manage.
- Ability to assist and resolve queries relating to billing.
go to method of application »
Key Performance Areas:
- Performing the full credit control functions
- Maintaining and managing collections in relation to the company’s Group Credit policy
- Maintaining a healthy cash flow at all times
- Keeping bad debts to a minimum.
Skills required:
- Minimum Matric Certificate and preferably a recognised credit control qualification.
- Must have experience and full knowledge in credit control and reconciliation
- Sound working knowledge of the SAP system.
- Proficiency in MS Word, Power point and especially Excel is essential
Other personality attributes:
- Numerical accuracy
- High methodical working methods are required.
- Strong interpersonal and communication skills.
- Ability to liaise professionally with personnel at all levels.
- Ability to work without supervision and under pressure
- Ability to meet strict deadlines
- Organizational skills
- Administration skills
go to method of application »
Minimum Requirements
- Grade 12 – Matric.
- No Criminal Record or any pending cases.
- 2 – 3 Years’ experience in a procurement or administration environment.
- Excellent Computer Skills with good knowledge of Microsoft Outlook, Excel and Word.
- Working Knowledge of SAP advantageous.
- Excellent Administration Skills.
- Must be able to communicate fluently in English with excellent verbal and written communication skills.
- Be familiar with a variety of the field's concepts, practices, and procedures.
- Ability to liaise professionally with personnel and customers at all levels.
- Ability to work without supervision and under pressure.
- Must have a valid Driver’s Licence.
- Must have own Reliable Transport.
Job Specification
Key Performance Areas: (not totally inclusive):
Capex E-mail:
- Print all the capexes sent to the “Capex e-mail” daily.
- Load all new capexes on the Capex tracker spreadsheet.
- Distribute new capexes to the relevant Procurement Administrators.
- Each Procurement administrator will ensure that the required compliance as per the Financial Procedures have been followed for each capex ie. approval signatories in accordance with the LOA as well as all supporting documents.
ICBM:
- All Capex purchases are loaded on ICBM.
Sourcing
- Do sourcing for items not available from our regular suppliers.
- Source for new suppliers from time to time to do price comparisons and possible savings.
- Finding solution and alternative suppliers.
Quotations
- Ensure that at least two quotations are attached to all Capexes.
Liaising with Customers and Suppliers
- Liaise with customers and suppliers in a clear and cordial manner.
Requisitions
- Process requisitions on SAP
Asset numbers
- Obtain asset numbers from the Asset Department.
Fleet numbers
- Obtain fleet numbers from the Fleet Department.
Branding
- Obtain the branding requirements from the customer, send the information to the Branding Department and request they send the correct art file to the branding company.
- Place order with branding company.
Purchase Orders
- Manual orders will be created and sent to suppliers from time to time.
- SAP orders will be created to replace the manual order as soon as ICBM is open.
- Where no manual order is required, SAP order will be created and sent off to the supplier as well as the customer.
- Once order has been sent to the supplier, confirm current stock, expected delivery date or lead times and communicate this information to the Procurement manager as well as the customer.
Expediting
- Follow up on outstanding deliveries every second day and give feedback to the Procurement Manager and customer.
Motor Vehicle Licenses
- In the event of vehicle purchases copies of the MVL’s will be submitted to the Fleet department within 7 days of taking delivery.
Savings
- Savings on orders will be captured on a spreadsheet and submitted to the Procurement Manager on a monthly basis.
Service Delivery and Turnaround times
- If the required goods are available delivery must take place within 3 days.
- Where delivery cannot take place within 3 days, it will be communicated to the Procurement Manager as well as the customer.
Receiving Deliveries
- Deliveries done to the Procurement department, goods, quantity (if pricing reflects on the delivery note) will be checked before signing for the delivery.
Distribution to Customer
- Distribution to the customer will be done within 12 hours.
- In the case of IT deliveries, the customer will be advised immediately that the goods have arrived.
- If laptops or PC’s must be set up by IT, the customer will be informed immediately to log a call with IT.
- Clear proof of delivery to the customer, reflecting the name, surname and employee number will be attached to the capex.
Queries
- Deal with all customers, supplier, finance and management queries.
Reporting
- A daily update on all outstanding orders will be e-mailed to the Procurement Manager by no later than 3:30PM daily.
Submitting invoices
- All Invoices together with the correct supporting documents will be submitted to the Finance Department timeously.
- Details on the quote, requisition, order and invoice will correlate.
- No incorrect documentation will be attached to the Capex pack before submitting to the Procurement Manager for final approval.
- Prepare and collate all documentation for ABSA contracts, submit for approval to CPO and finance, submit contracts to ABSA within 3 days of receiving the registration documents from the supplier.
Open Orders
- Open Orders will be closed within 60 days unless the product ordered is being manufactured.
- If open orders cannot be closed, it will be brought to the Procurement Manager’s attention on e-mail on a weekly basis.
Price and Vendor Lists
- A price book album will be kept on my desk for all the most frequently used suppliers or service providers.
- This album will be updated monthly.
BBBEE Certificates
- Updated BBBEE certificates will be obtained from the suppliers or service providers as soon as it comes to my attention that the BBBEE certificate on file has expired.
Vendor Documentation
- If a new supplier or service provider must be onboarded, I will obtain the necessary documentation for the Vendor Compliance Manager to do the onboarding.
General Procurement Duties
- Perform all reasonable request from management with regards to the Procurement function including occasional travel bookings.
Other Personality Attributes:
- Relies on experience and judgment to plan and accomplish goal
- Strong interpersonal and communication skills.
- Ability to meet strict deadlines.
- Have excellent organizational, planning and prioritizing skills.
- Must be able to work as part of a team and encourage development of others.
- Must be able to work reliably and responsibly with internal and external colleagues and suppliers.
- Must be proactive, innovative and objects driven.
- Must be “hands on” and able to resolve problems quickly.
- Must be able to handle difficult customers and suppliers with patience and understanding.
- Ability to work under pressure, independently and willing to travel if and when required. (Needs to be flexible and adaptable).
- Give great attention to detail, results driven with great customer focus and must be responsible and accountable.
- Must be proactive when it comes to cost saving. Must be cost saving orientated and ensure that the company is always getting the best deal/value.
- Have analytical thinking skills.
go to method of application »
Requirement:
- PSIRA Grade B/A registered and renewed.
- Have at least 3-5 years Control Room environment experience actively working as an Operator.
- Fully computer literate (Outlook, Excel, Word, What’s App) and has the ability to work their way around and understand when being taught how to use other software programs.
- Firearm Competent Business Purposes – will be an added advantage.
- NKP (National Key Point) – will be an added advantage.
- Good administrative skills.
- Security Experience – Observe, act and report.
- Excellent Observation and reporting skills.
- Excellent English written and verbal communication skills.
- Contactable references.
- No criminal record (This will be verified)
- Reliable and sober habits.
Main duties & Responsibilities:
- Establish and sustain effective risk management.
- Establishment and maintenance of an effective information network to investigate prioritized crime threats.
- Establish and sustain an effective risk management process in allocated micro work environment to identify and reduce crime enabling factors.
- Complying with Standard Operating Procedures of the Site.
- Managing all aspects of the control room.
- Updating the incident register on a daily basis.
- Able to exercise and maintain discipline.
- Key Control
go to method of application »
The overall purpose of job:
- To sell our commercial division products to new and existing commercial / industrial and corporate clients to meet and exceed the required revenue and client targets
- Senior consultants are expected to source and develop strong relationships with Commercial, Industrial and Corporate clients.
Duties and Responsibilities:
- Build relationships with and sell to existing FADT commercial clients
- Sell to new potential FADT commercial, industrial corporate clients
- Prepare and present quotes and if applicable contracts as per above requirement
- Complete all related administration
- Attend site meetings as necessary
- Prepare and present weekly sales reports
- Senior Consultants are expected to Coordinate Projects, Integrate various technologies, Prepare proposals and presentations
Minimum Requirements:
- Matric or equivalent
- Valid Driver’s Licence
- Own reliable vehicle
- Previous sales experience (Residential or Commercial would be an advantage)
- Product knowledge on Intruder essential, advantage on CCTV, Fire Systems & Access Control
- Sales qualification would be advantageous
- Proof of previous sales to target
go to method of application »
Reporting to the New Business Development Executive
- The main purpose of this role is to seek new business through networks, forge and sustain good relations with clients as well as retaining new and existing business.
Minimum Requirements:
- At least 5 years’ experience in sales in a similar position.
- Sales diploma or equivalent qualifications.
- Must be professional and well presented at all times.
- Capable to work under pressure and for extended hours, if required.
- Full competence in the use and application of the Ms Office suite programs (Ms Excel).
- Must be prepared to travel.
- Must have own reliable transport.
- Must have Cash Management Solutions experience.
- Device sales experience preferred.
- Previous experience in the security industry would be a distinct advantage.
Key Performance Areas: (Not totally inclusive)
- Accountability for growth of an area and proactively increasing turnover.
- Securing profitable new business through cold calling and other appropriate means.
- Attending to potential clients in different areas of responsibility.
- Addressing and resolving client’s queries promptly and satisfactorily.
- Physically conducting site surveys for security requirements and preparing proposals.
- Ensuring that quotations are submitted timeously to clients.
- Building and maintaining professional relationships with clients.
- Planning, budgeting, co-ordinating and attending client’s needs.
- Assisting with marketing related issues for the area.
- Compiling and submitting weekly and monthly management reports.
Other personality attributes:
- Ability to work under pressure
- Pro-active and innovative
- Ability to work independently
- Good planning and organizational skills
go to method of application »
Key Performance Areas
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals
- Auditing and verifying the access registers on a daily basis and generating exception reports
- Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
- General management and supervision of security staff and ensuring that all their queries are dealt with promptly
- Submitting relevant monthly reports to the Client and Management
- Managing business budget at operational level
Skills required:
- Matric certificate and should be Psira Grade A registered and accredited
- At least 5 years’ experience in security supervising
- Experience in Quality Management System
- Must be firearm trained with a clean criminal record
- Must have firearm competency
- Computer literacy
- Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential
- Own reliable transport / vehicle with Code 8 Drivers licence
go to method of application »
Minimum Requirements:
- Matric/Grade 12 Certificate or equivalent. PSIRA Grade A registered.
- Valid Driver’s License with own reliable transport is required.
- At least 10 years’ experience in the security industry.
- At least 5 years’ experience in the Operational Security Management structure.
- Working knowledge of the Firearm Act and Firearm competency.
- Staff management experience is required.
- Computer literacy with expert knowledge of the complete Microsoft package.
- No criminal record or any pending cases.
- Sound planning, administration, interpersonal communication and client liaison skills are required.
- Strong leadership and organisational skills, as well as good interpersonal and communication skills, are essential.
- Knowledge of ISO 9001:2008 Quality Management and its requirements.
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
- Managing allocated areas to ensure that contractual requirements are met as stipulated by the client
- Ensuring that all Security Officers on the site meet the contractual requirements as stipulated by the Client
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
- General management and supervision of security staff to ensure that required performance is met at all times
- Dealing with all required administration matters
- Liaising daily with management on various operational issues
- Liaising daily with Regional Management on various Operational matters
- Ensuring that all HR related queries are dealt with promptly
- Formulate disciplinary actions
- Ensuring the timeous submission of employment forms to the Regional Office.
- Submitting relevant weekly / monthly incident and general reports to Management
- Investigating incidents and reporting on such
- Must have sound knowledge of the ISO 9001:2008 Management System.
Other personality attributes:
- Assertiveness
- Initiative
- Strong leadership ability
- Presentable
go to method of application »
Key Performance Areas: (Not totally inclusive)
- Assisting the Finance Team with recons memos, account payable, general office and admin queries when requested.
- Preparing and clearing of bank reconciliation and submitting to Head Office.
- Preparing and submitting accruals and reversals monthly.
- Ensuring that all costs are captured in the relevant month / cost control.
- Preparing and processing journals and assisting with month end processes.
- Assisting with MOS reviews on a regular basis to ensure that capturing has been done correctly and timeously.
- Scrutinizing of all GL accounts to ensure the correctness thereof.
- Providing financial assistance and support to operational staff assistance.
- Assisting the Finance Manager with weekly reports due to Head Office i.e. (Transport, Payroll, Claims, Price Increases, Credit Control etc.)
- Ensuring that all Policies and Procedures are always followed for audit purposes.
- Supervising and monitoring cashbook, petty cash and creditors functions.
Minimum Requirements:
- National Diploma in Bookkeeping, with at least 5-8 years’ experience.
- Tertiary CA or Financial Degree will be advantageous.
- In depth knowledge of the General Accounting.
- Advanced Excel Skills.
- Project Management experience.
- Billing Experience.
- Ability to work weekends and travel when required.
- Experience in the security or service-related industry.
- Ability to work under pressure and meet tight reporting deadlines.
- Strong administration and organizational skills.
- Numerical accuracy and high methodical working methods are required.
- Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential.
- Computer literacy and knowledge of SAP is a requirement.
go to method of application »
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- PSIRA registered (Grade C) advantageous
- Proven ability to work under pressure and show attention to detail
- Valid driver's licence
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 or equivalent qualification
- Minimum 5 years' experience as a Wireman
- Practical electrical/electronic knowledge advantageous
MAIN PURPOSE OF JOB:
- To assist Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.
DUTIES
- Assist technician with installations of alarm and security equipment
- Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
- Inform technician of any shortfalls or limitations of the equipment and tools
- Inform technician of cabling required for an installation
- Assist technician with user functions and be able to do a handover
- Clean vehicles and premises after an installation
- Fault finding
- May require working overtime/weekends
go to method of application »
Duties & Responsibilities:
The job holder is required to manage and maintain all allocated resources.
Vehicle
- Cleanliness.
- Traffic offences.
- Roadworthiness.
Tools
Stock
- Complete stock take.
- Resolve all missing stock.
Uniform
- Ensure uniform is clean and presentable as per Psira.
- Complete on the job coaching with technicians where required.
- Attend to all Complaints when required
- Offer product support onsite and remotely.
- Dealing with technical and client queries
- Assist with fitments when required
- Complete hardware installations to the highest quality and within the required timelines
- Repair, Maintain and Installation of Tracking Systems
- Maintain fitment quality
- Assist with technical evaluations and repairs
- Implement new fitment techniques (OEM fitment guideline requirement implementation)
- Specialised fitment techniques
- Ensure that personal hygiene is maintained (as per PSIRA),
- Company uniform in good condition
- Ensure familiarity and adherence to applicable company policies and procedures
- Attend and take initiative to develop own skills
- Providing comprehensive feedback to internal role player
Minimum qualifications and experience:
- Matric
- Driver’s license (code B),
- Clear Criminal Record
- Psira Grade C
- Trade test in motor electrical electronics or similar preferred,
- Auto-electricians qualification advantageous,
- At least 6-10 years’ experience in the fitment of vehicle tracking equipment
Attributes:
- Action orientated
- Good fault finding skills
- Attention to detail
- Problem Solving
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.