Operations Specialist: Network Engineer at BCX

Core Description

Responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX’s standards, as well as supervising direct reports. 

Key Deliverables / Primary Functions

• Manage change, constantly reviewing design and responding to optimisation changes 
•  Monitor and control the network to ensure its day to day stability 
•  Manage problems and assist with support functions 
• Contribute to the research and assessment of new technologies as well as customer needs 
• Monitor service levels and contribute to the development of standards and specifications 
•  Test systems and keep records of technical details on network design, implementation plans and capital 

projects 

• Support users and support staff 
• Attend to IMACD's (Installation, Modification, Addition, Change, Delete) 
•  Provide network administration and support 
• Integrate systems 

Functional Skills

• In-Depth Knowledge Of Networks & Communication Systems and Technology
• ITIL Principles
• Good Understanding of Processes and Procedures
• Work Instructions

Behavioural Competencies

• Job Match Rating
• Delivering Results
• Meeting customer expectations
• Decision Making
• Handling Pressure
• Communication and Impact

Qualifications

• NQF 4: Grade 12
• OR NQF 5: 1-2 year Certificate/ Diploma

Experience

• 2 years relevant experience; experience in CISCO 

Networking preferred 

Certifications / Professional Registration

ITIL Foundation

CCIE (Cisco Certified Internetworking Expert)

• ITIL
• CCNA

Special Requirements/ Employment Condition

• Valid Drivers license
• Ability to cope under pressure
• Ability to be on standby/ work overtime
• Ability to work shifts

Work Characteristics

Billable

Client Based Position

WFA /Office Based