Operations Team Leader at Rockwell Automation

The key responsibility of LCS Operations Team Leader is to direct and coordinate the processing of order entry, control of costs, billing, revenue recognition and conform project closure. Additionally, LCS Operations Team Leader will have direct interface with internal and external customers, establishing a professional and partnership relationship for the smooth running of the entire projects

• Providing oversight, escalation, and leadership to daily operating activities related to Project Coordinator tasks
• Set the right performance goals and support the team with process and system knowledge.
• Develop a great relationship through cadence 1x1 calls with the team and driving the development of direct Reports (Performance and development reviews)
• Working closely with the LCS Business Process Lead to measure and adapt the new global and EMEA initiatives/changes after it was deployed
• Increase Project Coordinator’s productivity by successful transfer of administrative tasks to GEC team
• Drive regular team meetings to encourage a culture of knowledge share and address process gaps/questions or ERP system knowledge gaps
• Set up meeting with other Operation team leads to work together toward bringing Services and Solution teams together and finding cross collaboration within the teams
• Develop a great relationship with the regional businesses and responds to questions from management, employees, customers, and vendors
• Responds with urgency to internal and external customer requests for information and assistance.
• Support Rockwell cultural transformation and commitment to inclusive and diverse workforce and work environment
• Must have excellent interpersonal, written, and oral communication skills, ability to learn quickly, work independently with minimal supervision, manage and prioritize multiple tasks, and lead projects in a team environment. Excellent administrative and organization skills required.
• Flexibility to work within a changing environment

Required Skills

• English speaking and writing skills.
• Microsoft PowerPoint, MS Word, Excel, and Outlook 365 working knowledge is required.
• Working knowledge of IFS is a must
• Process improvement understanding (LSS)