Ops Manager: Customs (10185) at The South African Revenue Service (SARS)

Job Purpose 

• To plan, manage and monitor the implementation of Customs audit activities and end-to-end processes, by managing the internal operations and resources within Customs division, in order to deliver on approved operational plans and to continuously enhance service delivery.

Education and Experience

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in a Business Management / Auditing / Accounting related field AND 5-7 years' experience in a Customs administration / import and export related experience, which 1 year at supervisory level.
• Senior Certificate (NQF 4) and 10 years Customs administration / import and export related experience, of which 1 year at supervisory level.

Minimum Qualification & Experience Required 

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in a Business Management / Auditing / Accounting related field AND 5-7 years' experience in a import and export related experience, of which 1 year at supervisory level. 

OR

• Senior Certificate (NQF 4) and 10 years Customs administration / import and export related experience, of which 1 year at supervisory level.

Minimum Functional Requirements

Job Outputs:

Process

• Develop and align the functional operating model and value chain in relation to the organisational mandate,  in partnership with stakeholders.
• Plan, lead and see through the execution until finalization Customs Compliance Audits for limited-scope and or full-scope complex cases.  
• Provide counsel to team on audit processes and governance area whilst ensuring consistency in application of SOPs across all audits conducted. 
• Consult with clients or stakeholders on complex issues and give technical advice to ensure the correct application of relevant legislation.
• Provide input into and implement the functional strategy for the business unit (PCA), in line with best practice and SARS strategic objectives.
• Manage & sustain corporate governance activities, including AG, Internal Audit, QMS, Office Assurance & Management
• Control Programmes within the team.
• Frequently report on progress of - team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Accumulate information to report on work progress and use for decision making purposes and the identification of  improvement opportunities.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.