Ops Manager: Finance at The South African Revenue Service (SARS)

Job Purpose

• To manage finance operations and provide a comprehensive financial solution to business units and ensure provision of meaningful data for key decision-making requirements and in line with PFMA and predefined guidelines, policies and procedures.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) in Finance or related industry qualification with 5 - 7 years’ finance experience in a similar environment, of which 1 year at a supervisory level.

ALTERNATE:

• Senior Certificate (NQF 4) and 10 years' finance experience, of which 1 year at a supervisory level.

Job Outputs:

Process

• Advise on the translation and application of policy in a specific functional area.
• Apply judgement within policy, procedures and precedents to support and meet business needs.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
• Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines and standards.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Implement change and provide guidelines to direct reports defining the impact of change, the change itself and new requirements as a result of the change.
• Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas.
• Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.

Governance

• Ensure the effective, efficient and economic use of assets within the area of responsibility as required by the PFMA and sound governance principles.
• Monitor compliance to organisational policy and procedures and all statutory and regulatory requirements prescribed for overall corporate governance.
• Implement and use governance and compliance procedures and processes effectively to identify and manage risks and expose previously unknown liabilities.
• Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities.
• Understand and implement governance control processes and role segregation requirements in area of accountability.

People

• Build strong relationships through providing direction and leadership to others and expressing positive expectations.
• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
• Monitor and actively manage team performance to meet specified objectives against required targets, deadlines and quality standards.

Finance

• Implement and provide feedback on the effectiveness of financial policy, practice and procedures: preventing illegal, unethical or improper conduct.
• Draw up a budget aligned to operational delivery plans, monitor and report on variances.
• Ensure team's adherence to specified policies, standards and procedures to prevent and reduce wastage on financial resources and escalate associated risk.
• Implement, manage and report on cost improvement objectives and communicate or escalate any shortfalls.

Client

• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.
• Manage interdependencies to ensure input and output flow between all teams and divisions and external stakeholders.
• Provide technical support to staff in the execution of their tasks.
• Develop and implement processes which build client service delivery excellence and encourage others to provide exceptional service.

Behavioural competencies

• Accountability
• Adaptability
• Fairness and Transparency
• Honesty and Integrity
• Problem solving and Analysis
• Respect
• Trust

Leadership Competencies

• Ability to translate strategy into execution
• Concern for impact of own behaviour on others
• Develops teams and Nurtures interdependency
• Inspires others to positive action
• Nurtures future talent
• Stewardship and service orientation
• Strong results orientation
• Values and manages diversity 

Deadline:14th July,2026