Ops Specialist: Business Consultant at BCX

Core Description

• Analyse the Human Resource and Payroll system (PERSAL) by applying government prescripts, assessing system changes, and compiling specifications for developers to reduce production risk, and communicate findings clearly through meetings and teamwork.

Key Deliverables / Primary Functions

• Monitor government Acts & prescripts; implement amendments onto PERSAL Salary & Tax systems.
• Compile detailed, comprehensive system specs enabling technical teams to apply changes.
• Document, test, and implement specs with formal sign-offs per ISO processes.
• Configure test data and manage Beta environment for system enhancements.
• Verify system amendments against legal prescripts and approved specifications.
• Supervise annual IRP5 process (print & electronic) and reconciliations.
• Manage stop-order correspondence and follow-ups (agreements, tax clearance, MFC certificates).
• Request and validate development of operational and legislative system reports.
• Draft Treasury/Accountant-General Practice Notices and PERSAL notices for departmental distribution.
• Provide continuous business improvement advice on HR/payroll to clients.
• Deliver daily field support and troubleshooting to end-users.

Core Functional Skills & Capabilities

• Quality Management
• Stakeholder management
• Service and System Integration
• Systems Testing
• Human Resources theories and best practice
• Payroll Skills and expertise

Core Behavioural Competencies

• Applying expertise & Technology
• Analysing
• Delivering Results & Meeting customer expectations
• Job Match
• Planning & Organising
• Writing and Reporting

Minimum Qualifications

• NQF 4: Grade 12 National Diploma
• NQF 6: 3 year Degree/ Diploma/ National Diploma in Human Resources or Finance

Additional Education -Preferred /Advantage

Experience

• At least three (3) years of working experience in Finance and Human Resource of Government supporting and providing technical service delivery to clients.
• OR
• At least five (5) years of working experience in Finance and Human Resource of Government supporting and providing technical service delivery to clients. 

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

• Engagement with all levels within the organisation, internal and external to the business.

Special Requirements / Employment Condition

Workplace / Physical Requirements

• Full-time Office Based position.
• Billable