Outbound Sales Consultant: MiWay Life at Sanlam Group

What will you do?

•  Sell life insurance telephonically
•  Achieve sales targets
•  Adhere to Quality and Compliance processes to minimize business risk
•  Maintain optimal operational efficiencies based on productivity measures
•  Adapt and change to fit in with changing business operational requirements
•  Sales objection handling
•  Build and maintain good client relationships
•  Keep abreast of developments and trends in the Industry – self learning
•  Ensure commitment to the FAIS Fit & Proper qualification requirements

What will make you successful in this role?

Qualification & experience

•  Grade 12 qualification
•  At least 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the sales)
•  Financial services experience (advantageous)
•  RE Exam Advantageous
•  30 FAIS Credits – Advantageous

Knowledge and skills

•  Good understanding of Financial Services Industry related legislation and regulation
•  Understanding of sales processes and servicing industry
•  Outbound Sales experience is required
•  Fluency in English and one other South African official language
•  A clear criminal and credit record
•  Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
•  Willingness to work overtime in order to achieve targets.
•  Being fully computer literate.

Personal qualities

•  Interpersonal
•  Planning and organizing
•  Building and maintaining relationships
•  Treating Customers Fairly
•  Initiative
•  Results Driven/Achievement orientated
•  Continuous learning
•  Tenacity
•  Objection handling skills
•  Team orientated
•  Ability to receive and implement feedback

Core Competencies

• Cultivates innovation - Contributing dependently
• Customer focus - Contributing dependently
• Drives results - Contributing dependently
• Collaborates - Contributing dependently
• Being resilient - Contributing dependently
• Build a successful career with us
• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

• The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.