Pallet Clerk at DHL Supply Chain

Key Accountabilities

• Responsible and accountable for Pallet Control
• Ensure that there are enough pallets on site
• Responsible for the management of pallets in the trade and at customers nationally
• Responsible for the update of CHEP details for customers on the master data
• Responsible for the daily capturing and reconciliation of pallet movements on DHL for pallets de-hired off the DHL CHEP Account
• Ensure that accurate customer records cards are kept- as hard copies and such documentation is available
• Reconcile Hauliers Cartage to the CHEP invoice on a weekly basis
• Reconcile on a weekly / monthly basis, the pallet costs
• Reconcile the CHEP Account to the Master Control Card
• Resolve all outstanding queries to prevent excessive costs on the CHEP Account
• Organise and co-ordinate monthly pallet counts and reconcile to eliminate pallet losses
• Continuous training and guidance of Dispatch Clerks on pallet capturing and issuing of pallet control documents
• Monthly reports to Customer Service Consultants on outstanding pallets in the trade
• Subjective decision making, concerning pallet identification for write -off allocation and queries
• To report accurate and timeous information to Management
• To effectively control and manage pallet costs and pallet losses – tracking of pallets going out
• To build relationships throughout the Supply Chain e.g. Dispatch Clerks, Hauliers, Customers, Depots, Customer Service Consultants etc.
• Work in collaboration with Transport and CHEP to maximise efficiencies and best practice
• Assist in departments when the need arises
• Ensure that product safety, quality and integrity is not compromised
• Adherence to SOP’s
• Carry out duties with pride and integrity
• Maintain records
• Assist in other departments as assigned by Management

Performance Indicators (What criteria will be used to assess the performance of the role holder)

• Accurate delivery / dispatching reports;
• Safe and tidy work environment;
• Damages kept to a minimum;
• Care of equipment;
• Meeting of KPI’s
• Adherence to task SOP's Assist in other departments as assigned by Management

Qualifications

• Matric

Skills/Competencies/Experiences

• Team player
• Ability to work well under pressure
• Ability to adapt easily to changing circumstances
• Ability to follow work procedures and safety rules
• Ability to read, understand and follow directions/instructions
• Ability to count accurately and to perform simple math calculations
• 2 – 3 years Logistics or warehousing experience
• 1 – 2 years pallet / CHEP experience
• Ability to achieve results
• Support change initiatives
• Prepared to work shifts / additional hours