Partner account manager - Kwazulu/Natal at Vodafone Global Enterprise

Role Purpose/Business Unit:

• Enable and support Enterprise Business unit Partners in achieving the Vodacom Enterprise Business unit objective of being the preferred Total Communications provider (fixed & mobile) for SOHO & SME customers in South Africa. Deliver high standard of Channel Account Management for both existing and new partners. Enabling and supporting the Enterprise Business unit Partners to achieve Acquisition, Retention & Churn targets

Your responsibilities will include:

• Assist with on boarding of new partners, identify type of partner, and communicate the relevant legal agreement/addendum, X-Codes, coordinate training calendar / curriculum & access to systems 
• Grow and enhance existing partners, inform and communicate any new training modules applicable 
• Communicate & Drive Enterprise Business unit Partner Training curriculum in accordance to Enterprise Business unit Partner policies & procedures. No training no selling 
• Visit EBU partners as per a regular structured calling cycle. Provide consultation and guidance to partners, be visible, build & maintain relationships with Enterprise Business unit Partners Promote and Recommend Products & Services to Enterprise Business unit Partners in order to generate more revenue 
• Ensure that Enterprise Business unit Partners apply Account Management Methodologies in servicing customer accounts 

The Ideal candidate for this role will have:

• Must have technical / professional     
• Matric with a minimum of 5 years’ experience in Sales.
• 3 Year Degree (with 3 years’ experience) 
• A minimum of 3 years relevant working experience - essential. 
• Experience in solution sales and relationship management or enterprise solution selling within companies - essential. 
• A good understanding of converged and networking technologies and services.
• Proven successful account acquisition and development in a Public Sector environment- desirable. 
• Demonstrated success in networking and relationship management skills

Core Competencies

• Understanding of technical concepts and the ability to communicate it as viable appealing market offerings 
• Experience in solution sales and relationship management with a track record of solution selling 
• Flexibility and problem handling and solving ability 
• Ability to work and manage in an ambiguous and changing environme