Payroll Support Administrator at Hollywoodbets

• We have an amazing opportunity for a Payroll Support Administrator to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for providing support and administration to ensure all Engagements, Movements and Terminations with applicable documents are integrated correctly from the HR System.  Required to deal with external and internal customer queries. The ideal candidate will maintain confidentiality of all payroll information.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Payroll experience
• Computer literacy

A bonus to have:

• Payroll training courses

What You’ll Do For The Brand:

Integration Support:

• Support Payroll Specialist with investigating and resolving queries and errors. Ensuring that all resolutions and changes are supported by approved and correct documentation.
• Daily Managing of the FYI and OIC emails updating on the HCM to Payroll System log.
• Identifying trends with the types of errors and number of errors per company.
• Communicate errors to HR to ensure the team corrects the errors outstanding.

Data Support:

• Support Payroll Specialist (Projects and Reporting) with data match queries and resolution. Ensuring that all resolutions and changes are supported by approved and correct documentation.
• Data related system administration and configuration as required.

External Support:

• Responsible for communication to external parties, including but not limited to the Department of Labour/UIF – ensuring complete and accurate responses according to business policy and practice.

Project support:

• Provide input as required.
• Team support – assisting with Junior Payroll Officer, Payroll Operations Administrator and Payroll Benefits Administrator duties when required.
• Monthly data clean ups to be completed accurately and timeously.
• All integration errors, quality issues or deadlines not met are logged on the Payroll Improvement Log on MS Teams and to follow through with resolution.
• Apply the internal customer experience payroll training when dealing with your internal customers.
• All internal customer queries to be logged and resolved within 24 hours.
• Adhere to all Payroll deadlines daily/weekly and monthly basis.
• Keep abreast of all changes within the Payroll department.
• Live and apply the Hollywood Group values.
• Confidentiality of all Payroll information is to be maintained at all times.
• General admin duties and reporting as required.
• Additional Adhoc functions may be required.

What You’ll Bring To The Team:

• Dedication and high sense of responsibility to one’s own work
• Ability to ensure maximum output and delivery as per required timeframes
• Consistently delivers required business results and achieves goals
• Strong communication skills
• Ability to accurately check processes and tasks
• Interpersonal and listening skills