PC & Network Engineer at Air Products South Africa

Summary:

• Air Products South Africa is seeking a skilled and experienced PC & Network Engineer to join our team.
• The ideal candidate will be responsible for providing all first-line support and service desk services for the Company.

Responsibilities:

• Install, configure, and maintain computer hardware and software systems
• Troubleshoot and resolve technical issues related to PCs, servers, and network infrastructure
• Mobile Devices Management & 3G/VPN Support.
• Responsible for 1st Line Security Support.
• Monitor network performance and security, and implement necessary updates and patches
• Collaborate with internal teams to determine IT requirements and design solutions
• Backup support for Senior Network/Server Engineers and Service Desk.
• Document system configurations, procedures, and policies
• Stay up-to-date on industry trends and best practices in PC and network engineering

Requirements:

• Diploma in computer science, information technology, or a related field
• Proven experience working as a PC & Network Engineer or in a similar role
• Strong knowledge of computer hardware, software, and network systems
• Experience with providing support for Windows OS and MS Office suites, including Office 365
• Experience in administrative support for Windows Server (2008–2022), Active Directory, Exchange Online, Telephony and Cisco/Fortinet Networks
• Familiarity with network protocols, routing, and security
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal abilities
• Ability to prioritize and manage multiple tasks effectively

Preferred Qualifications:

Certifications in network or systems administration:

• A+ / N+ Certification is mandatory.
• Certification in MCSE / MS ITP is essential.
• ITIL Foundation Certification is advantageous.
• Experience working in the manufacturing or industrial sector