People and Culture Intern (4 month FTC) at Fairmont Hotels & Resorts

Scope of Position:

• The People and Culture Intern’s primary responsibility is to meet and assist both Colleagues and external guests courteously and professionally and must handle projects, daily tasks and requirements efficiently. Responsibilities will include all administrative tasks and support of the People and Culture team.

General Duties and Responsibilities:

• Assist the People and Culture Department in the day-to-day operation of the department as required.
• Supporting administratively the events and planning of the People and Culture calendar.
• Scheduling and arranging appointments as required.
• Prioritize all telephone calls and in-person external and internal visitors.
• Handle colleague requests.
• Assist with written and email correspondence for the People and Culture Department, such as letters, staff notices.
• Support internal People and Culture projects, tracking necessary action and updating reports as progress is made.  This includes championing the tracking of all People and Culture Policies and ensuring all colleagues have signed this which must be filed in the employee files.
• Assist the People and Culture Department with filing of employee documents.
• Support with office administration duties such as phones, photocopying and office /stationery supplies.
• Coordinates all colleague events as appropriate, such as leadership meetings, employee meetings, townhall events, training events and events of similar nature.
• Supports the People and Culture Department with adhoc projects and tasks.
• Distribution to employees of any People and Culture related correspondence.
• Assist with Peopleand Culture administrative duties/projects in the preparation of re-opening of hotel.
• Any other duties assigned by the Director of People and Culture.

Qualifications

• Minimum of 1-2 years administration experience, preferably within a hotel environment.
• Must be studying towards a Human Resource Qualification or has attained a Human Resource qualification.
• Highly responsible and able to handle confidential information with the utmost discretion.
• Highly organized and able to prioritize and meet deadlines in a fast-paced environment.
• Professional telephone manner and demeanor.
• Excellent interpersonal, written and verbal communication skills.
• Computer literacy is a must, with a strong knowledge of Word, Excel, Word, Outlook and PowerPoint.