People Business Partner Coordinator at Mukuru

What You’ll Be Responsible For

Human Capital Administration

• Process and track supplier invoices with precision—ensuring correct coding and timely submission
• Maintain, organise, and update employee records and confidential HC filing systems
• Assist in the upkeep of accurate HC data for decision-making and compliance
• Draft and prepare various HR documents such as letters, contracts, and reports

Onboarding & Offboarding Support

• Schedule and coordinate engaging onboarding experiences for new hires
• Liaise with IT, Payroll, and Facilities to ensure seamless equipment and system access
• Gather onboarding feedback and analyse trends to improve experiences
• Coordinate all steps of the exit process—scheduling interviews, gathering feedback, managing compliance, and ensuring proper closure across departments
• Compile exit trend reports and insights to inform retention strategies

General People Coordination

• Serve as a reliable point of contact for employee queries and direct them appropriately
• Support HC projects and people initiatives across the business
• Track key HC metrics (onboarding timelines, engagement levels, process improvements)
• Assist with organising team events, surveys, and engagement activities that boost company culture

What You’ll Bring to the Table

Qualifications

• Matric/Grade 12 (Essential)
• Diploma or Bachelor’s degree in Human Resources, Business Admin, or a related field (Preferred)

Experience

• 3+ years in an HC coordination or administrative role
• Experience supporting onboarding/offboarding and HC systems (advantageous)

Key Skills & Attributes

• Highly organised and methodical with a keen eye for detail
• Excellent written and verbal communication skills
• High degree of professionalism and confidentiality
• Able to manage multiple tasks with strong time management skills
• Strong interpersonal skills with a service mindset
• Confident, assertive, and proactive
• Comfortable using MS Office and collaborating across teams