Vacant Jobs at Mukuru

What You’ll Be Responsible For

Human Capital Administration

• Process and track supplier invoices with precision—ensuring correct coding and timely submission
• Maintain, organise, and update employee records and confidential HC filing systems
• Assist in the upkeep of accurate HC data for decision-making and compliance
• Draft and prepare various HR documents such as letters, contracts, and reports

Onboarding & Offboarding Support

• Schedule and coordinate engaging onboarding experiences for new hires
• Liaise with IT, Payroll, and Facilities to ensure seamless equipment and system access
• Gather onboarding feedback and analyse trends to improve experiences
• Coordinate all steps of the exit process—scheduling interviews, gathering feedback, managing compliance, and ensuring proper closure across departments
• Compile exit trend reports and insights to inform retention strategies

General People Coordination

• Serve as a reliable point of contact for employee queries and direct them appropriately
• Support HC projects and people initiatives across the business
• Track key HC metrics (onboarding timelines, engagement levels, process improvements)
• Assist with organising team events, surveys, and engagement activities that boost company culture

What You’ll Bring to the Table

Qualifications

• Matric/Grade 12 (Essential)
• Diploma or Bachelor’s degree in Human Resources, Business Admin, or a related field (Preferred)

Experience

• 3+ years in an HC coordination or administrative role
• Experience supporting onboarding/offboarding and HC systems (advantageous)

Key Skills & Attributes

• Highly organised and methodical with a keen eye for detail
• Excellent written and verbal communication skills
• High degree of professionalism and confidentiality
• Able to manage multiple tasks with strong time management skills
• Strong interpersonal skills with a service mindset
• Confident, assertive, and proactive
• Comfortable using MS Office and collaborating across teams

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Payroll Partner Job Description

• The Payroll Partner operates within the Human Capital department, working closely with the HC team, finance, and external stakeholders, such as tax authorities and benefits providers.
• The Payroll Partner will report directly to the Head of People and Effectiveness & Total Rewards.
• They handle a complex and dynamic payroll environment with diverse compensation packages.

Key Performance

Manage Payroll and Benefits

• Set the parameters utilised in the payroll system.
• Ensure accurate and timeous processing of payroll salaries.
• Timeous compilation and capturing of payroll data (i.e. salaries adjustments, new engagements, promotions, transfers between payrolls, suspensions, terminations, and deductions).
• Full administration of benefits (i.e. fund withdrawal, death claims, severe illness claims, and new joiners).
• Ensure that all departmental payroll reports are signed off before payroll is released.
• Prepare and liaise closely with the finance department, ensuring monthly reconciliation, salaries summary, journals, and clean audit reviews.
• Produce detailed management reports as required by the Finance Team, CPO, and other senior managers.
• Conduct regular system checks to ensure that the payroll database is working correctly.
• Participate in projects relating to the development of the integrated payroll – HR database, taking a lead on identifying possible improvements to the system and playing a key role in implementing agreed changes.
• Submit monthly salary payments payrolls through Netcash and arrange payments with the Treasury Team.
• Arrange monthly salary payments for African payrolls with the Treasury Team.
• Compile annual increase and bonus sheets for management (also importing revised salary and bonus figures on the payroll once approved).
• Maintain accurate monthly payroll reports and records for audit purposes.
• Ensure consistent flow of information and be informed of all changes affecting employees in terms of benefits or payroll.
• Extract payroll information for all entities on the payroll and submit to the Chief People Officer of HC each month before the 15th.
• Produce dummy payslips for salary comparisons/new offers to prospective employees.
• Update medical insurance members and annual increase of contributions on the payrolls.
• Provide information to Auditors when necessary.
• Change banking details on the payroll per request from employees.
• Handle leave/payroll queries from staff and resolve them timeously.
• Import Smartwage salary advances on the SA payrolls by the 15th of the month.
• Handle supplier invoices/statements as needed and send to the relevant stakeholders for payment/record-keeping purposes.
• Submit monthly SARS EMP201 or any related tax reporting and arrange payments with the Treasury Team.
• Submit annual and bi-annual PAYE reconciliations or any other tax reporting to SARS or any other tax authority timeously.
• Develop reports using imported data from the payroll department as and when required.
• Good knowledge of the BCEA (as amended).
• Submit monthly taxes, social security, etc., on the various online platforms for African countries and arrange for the payments with the Treasury Team (where relevant).
• Liaise with stakeholders and other appropriate third parties to resolve any queries they may have.
• Supervise payroll personnel (when and where relevant).
• Manage Information Systems (PaySpace)
• Ensure prompt maintenance of staff records, including archiving and filing.
• Assist on EE, WSP/ATR, DoL, and COIDA reports preparations/submissions.
• Complete StatsSA reports for various SA entities and submit to StatsSA each quarter before the due date.
• Ensure that all employees’ information pertaining to their life cycle in the business is consistently updated.
• Manage the support side of the system through conducting quality analysis to ensure data integrity.
• Provide any ad hoc reports for management reporting.

ESSENTIAL REQUIREMENTS

• Formal Level of Education

Minimum level of formal education required to meet the objectives of the job:

• Grade 12 or equivalent (Essential)
• B.Com degree in Human Resource Management (Payroll) or relevant NQF qualification.

Knowledge and Skills

• Specific job-related knowledge and skills required to successfully perform the job:
• Good interpersonal skills: Expert
• Strong numerical skills: Expert
• High level of accuracy and attention to detail: Expert
• Excellent customer service skills: Expert
• Assertiveness: Expert
• Ability to work independently: Expert
• Ability to maintain a high level of confidentiality: Expert
• Highly organised: Expert
• Excellent verbal and written communication skills: Expert
• The ability to apply planning techniques to conduct effective planning of work output and resources: Expert
• Ability to guide and influence people in such a way that outputs are performed at an excellent level: Expert

Job Competencies

• The following competencies are essential for success in the role:
• Results-oriented
• Time management
• Attention to detail
• Problem-solving
• Initiative