People Operations Administrator – EMEA at Lovisa

The People Operations Administrator will be responsible for:

• Maintain Master Data Sheet for new starters and terminations captured on UKG.
• Responsible for actioning contract changes within UKG (contract changes, transfers, exits).
• Ensure all increases/promotions for each country are actioned in UKG on time in all relevant systems
• Ensure that the HR systems (UKG/LOLA/Futura/Fresh Service Desk) is maintained and compliant with current statutory requirements and according to SLA’s.
• Adhere to the set payroll deadlines for payroll input.
• Ensure all emails and Fresh Service Desk queries related to UKG/LOLA/Futura are responded to within a timely manner (48 hours).
• Provide support to the Retail team regarding any payroll queries related to UKG.
• Carry out any other duties assigned by the People Operations Manager or HR Director.

Special Areas of Note

• To maintain confidentiality in all payroll related matters.
• To ensure that payroll records are correctly secured at all times, ensuring that only authorized personnel can access.

Administration

• Ensure punctuality and accuracy in completion of tasks.
• To support Payroll Supervisor with reporting information, when required.
• Ensure adherence to company policies and procedures at all times, and continually keep abreast of changes to these as they occur.
• Flag any configuration issues related to the country specific pcd within UKG.

Contribution to the Group

• Contribute actively to the business strategic direction
• Contributes positively and energetically to group meetings and company events
• Provides an example for others to follow
• Participate in projects to improve the operation of the division/company
• Has a positive can-do attitude at all times, whilst listening, challenging and directing
• Coachable in all aspects, flexible and proactive in style

To be successful in this role you will have

• A minimum of 1-3 years of HR administration and/or Payroll administration experience
• Retail payrolls and/or T&A experience desirable
• Excellent Customer Service Skills
• Up to date knowledge of relevant legislation and statutory requirements
• Excel – Intermediate to Advanced level
• Good mathematical skills
• Windows and other Microsoft office Products