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  • Posted: Jun 22, 2021
    Deadline: Not specified
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  • Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company

     

    Performance Manager: Employer and Pay Date Management

    Purpose Statement

    • To manage and to ensure a client focused, high performance environment is developed and sustained within the Capitec Employer and Pay Date Department.

    Experience
    Minimum:

    • 2-3 years’ experience managing and leading a team in a client service environment

    Ideal:

    • Min of 2 years' experience in a South African payment environment within Retail/Banking/Customer Service 

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational
    • Diploma in Management

    Qualifications (Ideal or Preferred)

    • Post Graduate Diploma in Management
    • Knowledge

    Minimum:

    • Knowledge and understanding of:
    • Budgeting and resource planning 
    • General management and business knowledge in retail or finance/banking industry
    • Customer Relationship Management (CRM) 
    • People management and development

    Ideal:

    • South African banking environment
    • Capitec Bank services, products, policies and procedures 

    Skills

    • Communications Skills
    • Computer Literacy (MS Word, MS Excel, MS Outlook)
    • Problem solving skills
    • Interpersonal & Relationship management Skills
    • Attention to Detail
    • Analytical Skills

    Competencies

    • Delivering Results and Meeting Customer Expectations
    • Creating and Innovating
    • Deciding and Initiating Action
    • Adapting and Responding to Change
    • Analysing
    • Persuading and Influencing
    • Planning and Organising
    • Leading and Supervising

    Conditions of Employment

    • Clear criminal and credit record

    Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

    Method of Application

    Interested and qualified? Go to Capitec Bank on careers.capitecbank.co.za to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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