The City of Ekurhuleni Metropolitan Municipality is a metropolitan municipality that forms the local government of the East Rand region of Gauteng, a large suburban region east of Johannesburg. Ekurhuleni means "place of peace" in XiTsonga.
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Grade 12, Secretarial Diploma, or equivalent qualification
Computer Literacy: MS Office
Advanced knowledge of Local Government operations, administrative procedures, document control, meeting protocols and office governance.
Advanced report formatting and document compilation skills & ability to multitask under pressure.
Effective verbal & written communication, organisational ,self and time management, etc.
3 years' experience in a similar environment
Core Responsibilities:
Co-ordinate and liaise the activities between Council offices, Departments and Structures on matters relating to service delivery.
Ensure all administrative tasks are preformed to the highest level of quality as agreed to with management.
Identify and resolve queries and problems timeously, apply discretion in line with provided guidelines and escalate unresolved problems.
Plan and organize own work tasks and routine tasks within area of work.
Manage enquires and complaints for the Head of Department by gathering and processing information and providing feedback.
Responsible for arranging and coordinating meetings, workshops, including catering & venue arrangements, all audio-visual aids, any necessary documentation required.
Manage the Office of the Head of Department to ensure smooth running of office systems and administration.
Handle all incoming and outgoing correspondence in accordance with the approved file plan and registry procedures.
Generate documents using word-processor, spreadsheets, e-mail and other PC office applications, including drafting of routine correspondence.
Adhere to specific standards, policies and Standard Operating Procedures.
Assess own performance, seek timely and clear feedback on contracted outputs.
Perform any other related secretarial/ administrative/ clerical duties, as and when requested by management.
Create a culture that builds rewarding relationships that enables exceptional customer service and ethical conduct. etc.
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