Personal Assistant: Western Cape Police Ombudsman, Ref No. POCS 04/2025 at Western Cape Government

Job Purpose    

• Police Oversight and Community Safety, Western Cape Government has an opportunity for a suitably qualified and competent individual to render a secretarial support service to the Ombudsman. 

Minimum Requirements    

• Grade 12 (Senior Certificate or equivalent qualification) plus an accredited secretarial diploma and/or administrative qualification on the level of NQF level 5 or relevant higher tertiary qualification (a certificate of completion should be provided); A minimum of 3 years experience in rendering a support services to management/ senior management; A valid (Code B or higher) driving licence. NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply. 

Recommendation    

• Proficiency in technology and IT Systems. 

Key Performance Areas    

• Provide a secretarial/receptionist support service to the Ombudsman; Renders administrative support servicesto the Ombudsman; Provide general office support; Adhoc dutiest; Studies the relevant Public Service and departmental prescripts/policies and other documents and ensure that the application there-of is properly understood.

Competencies    

• Knowledge and understanding of the following: Regulations/policies/prescripts and procedures; Administrative and Office Management; Technology and IT Systems. Skills needed: Proven computer literacy; Written and verbal communication; Language skills and the ability to communicate will with people at different levels and from different backgrounds; Excellent telephone etiquette; Sound organisational skills; Good people skills; High level of reliability; Ability to act with tact and discretion; Ability to do research and analyse documents and situations; Good grooming and presentation; Self-management and motivation; Basic knowledge on financial administration.