Platform Owner: New Business Quotes at Sanlam Group

What will you do?

• The New Business Quotes: Platform Owner is responsible for creating roadmaps and continual improvement plans for this platform.  
• This role will provide subject matter expertise, and custodianship of the integrity and sustainability of the platform and all the application domains belonging within it.
•  This responsibility spans from early concept to market and subsequent optimization stages of the platform.
• The Platform Owner directs Platform Engineering within the New Business Quotes Platform Unit, ensuring business fit and non-functional elements of platform implementation are effective and up to required standards.
• This role plays a key role in Defect / Incident resolution and is equipped to mitigate significant and sustained impact to the business.

What will make you successful in this role?

• Accountable and provide leadership and guidance to delivery and business teams to ensure agreed, availability, supportability, and operational capability for the New Business Quote application.

People and Resource management:

• Support agile events, including presentations, introductions, show& tells, and retrospectives
• Maintain an understanding of the existing and potential platform capabilities.
• Proactive identification of platform enhancements (including non-functional), lead business case approval process, facilitate communication of roadmaps and ensure stakeholder engagement.
• Work collaboratively with business stakeholders and operational teams to lead prioritisation of changes and lead defect backlog prioritization.
• Build and maintain a relationship network with key stakeholders
• Ensure system designs support the goal of “right first time”, reduces time to market and / minimises cost to deliver and support - whilst meeting agreed business requirements
• Define, drive and adhere to adoption of platform principles / standards/ governance 
• Maintain an understanding of the current and emerging company strategy, business plans, CX, designs and Brand as they affect the digital applications
• Share knowledge and expertise to support business and IT change, Scaled Agile Framework as a system for implementing Agile, Lean, and DevOps practices at scale.
• Contribute to business case / ROI proposals in relation to platform enhancements
• Help to provide training within the department
• Review and approve estimation and impact assessment activities to support capacity and capability planning as well as key system documentation
• Act as point of escalation for Platform related Defects and Major Incidents
• Define target platform structure, drive transformation to reach the target and govern adherence
• Assistance to Head of Customer Service in the SC Business Unit