Plumber at Empact Group

Purpose of the role

• We are seeking a qualified and experienced Plumber to join our team and provide professional plumbing maintenance, repairs and installation services across residential and commercial facilities.
• The successful candidate will be responsible for maintaining plumbing systems, diagnosing and resolving faults, completing planned and reactive maintenance, and ensuring all work is performed safely, professionally and in accordance with applicable plumbing regulations and health and safety requirements.

Minimum Education and Experience Required:

• Recognised Plumbing Trade Qualification / Trade Certificate
• Red Seal or equivalent recognised plumbing qualification will be advantageous.
• Proven experience in residential, commercial, property or estate plumbing maintenance.
• Strong practical knowledge of plumbing systems, pipework, water supply, drainage and associated fixtures.
• Proven fault-finding and troubleshooting ability.
• Competent in the use of plumbing tools, equipment and materials.
• Knowledge and understanding of applicable health and safety requirements and plumbing regulations.
• Valid driver's licence.
• Own reliable transport will be advantageous/required depending on operational requirements.
• Ability to work independently with minimal supervision.
• Good communication and interpersonal skills.
• Good planning, organisation and time-management skills.
• Ability to respond to maintenance callouts and work outside normal hours when required.

Key Areas of responsibility:

• Install, repair and maintain plumbing systems, pipework, fixtures, fittings, water supply and drainage systems.
• Diagnose plumbing faults and implement effective and timely solutions.
• Conduct routine inspections and preventative maintenance to identify potential issues before they become major faults.
• Respond to plumbing maintenance requests and emergency call-outs as required.
• Carry out repairs and replacements to taps, toilets, valves, pipes, pumps, water heaters and other plumbing components.
• Ensure plumbing installations and repairs comply with applicable legislation, plumbing standards, building regulations and health and safety requirements.
• Perform pressure testing, leak detection and fault-finding where required.
• Maintain and safely operate plumbing tools, equipment and materials.
• Work closely with the Facilities Officer, Handyman, site staff, contractors and other team members to ensure effective service delivery.
• Communicate professionally with residents, clients and site personnel regarding maintenance requirements, work progress and expected completion times.
• Maintain accurate records of work completed, materials used, faults identified and outstanding maintenance requirements.
• Ensure work areas are left clean, safe and in an appropriate condition following completion of work.
• Identify recurring plumbing issues and recommend appropriate corrective or preventative measures.
• Maintain knowledge of relevant plumbing practices, regulations, technologies and industry developments.

Key Competencies

• Technical Plumbing Expertise
• Fault-Finding & Troubleshooting
• Preventative & Reactive Maintenance
• Quality Workmanship
• Problem Solving
• Health & Safety Awareness
• Regulatory & Compliance Focus
• Customer & Resident Service
• Planning & Organisation
• Time Management
• Attention to Detail
• Reliability & Accountability
• Ability to Work Independently
• Teamwork & Collaboration
• Professional Communication
• Adaptability & Responsiveness