Point of Sale Assistant at Spur Corporation

Key Duties & Responsibilities

POS System Support

• Assist with basic POS setup, menu updates, and configuration under supervision
• Help monitor system performance and report malfunctions to the POS Manager
• Support the rollout of system updates and new features at store level

Data & Transaction Assistance

• Verify accuracy of daily sales data entry and transaction records
• Assist in compiling basic sales reports for review by management
• Flag discrepancies in data flow or recording for resolution

Technical Assistance

• Provide first-level support for common POS issues (e.g., printer errors, login problems)
• Escalate complex technical problems to the POS Manager or IT team
• Help maintain POS hardware (terminals, printers, scanners) in working order

Training & Documentation Support

• Shadow the POS Manager to learn system best practices
• Assist in preparing user guides and training materials for staff
• Support new employee onboarding by demonstrating basic POS functions

Administrative Tasks

• Maintain logs of system issues and resolutions
• Organize POS-related documentation (manuals, update records)
• Coordinate with vendors for equipment servicing (as directed)

Requirements

Qualifications & Skills

• Education: Matric certificate, IT Diploma or degree advantageous  
• Experience: No prior POS experience required (retail/hospitality background a plus)