POS Jnr Functional Specialist - Midrand at Dis-Chem Pharmacies

Job Description

Dis-Chem Pharmacies in Midrand has an opportunity available for a POS Jnr Functional Specialist. To provide functional support to the business as well as project support for the Application Development and Maintenance teams for POS.

Minimum Requirements

Essential:

• Grade 12 – Matric or Senior Certificate
• Diploma in Information Technology, Computer Science, or other relevant fields
• Minimum of 1- 2 years relevant experience in POS Solutions

Advantageous:

• SAP Certification
• POS system Implementation experience with Point-of-Sale databases including SQL and Access

Job Description:

POS Project Management:

• Provide functional Support for POS, Incidents and Problem Management.
• Define functional specifications according to the business requirements.
• Identify and specify alternative methods for functions to perform business activities.
• Perform and document detailed testing.
• Create training material and providing training to users.
• Provide QA (quality Assurance) for FSS (Functional System Specifications), SIT (System Integration Testing).
• Adapt to new application solutions and/ or changes to existing applications for both Business and Functional changes.
• Participate in the analysis of and test Incidents.

POS Systems Support:

• Respond to and assist with any query, related to POS.
• Maintain good knowledge of advice on and justification of operational policies and effectiveness of current business applications.
• Participate in the definition of strategies to make effective use of applications.
• Submit options for improving processes to decision makers at team lead level.
• Maximise processing efficiency of system functionality.
• Provide a friendly and efficient knowledgeable service to all Stakeholders

Stakeholder Partnership:

• Establish and maintain relationships with all other IT/SAP teams and team members.
• Establish and maintain a sound relationship with all Dis-Chem stakeholders.
• Collaborate closely with all other IT/SAP teams and pro-actively seek out, workable and maintainable systems.

Competencies: 

Essential: 

• Knowledge of POS system
• Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
• Comprehends fundamental arithmetic’s like addition, subtraction, multiplication, and division.
• Conveys ideas and facts in writing using language the reader will best understand.
• Builds constructive working relationships characterised by a high level of acceptance,
  cooperation, and mutual respect.
• Diligently attends to details and pursues quality in accomplishing tasks. Executes
  without negligence or omissions.
• Maintains confidentiality and meets own commitments. Adheres to organisational
  policies and procedures. Able to be relied on as honest and truthful.
• Microsoft Office (Word, Excel, PowerPoint, and Outlook) POS Systems

Special conditions of employment:

• South African
• MIE, no criminal record, and clear credit rating
• Driver’s license and own reliable transport 
• Be able and willing to provide support outside of normal working hours.