Latest Job Vacancies at Dis-Chem Pharmacies

Job Description

Dis-Chem is looking for a Qualified Clinic Sister to join their team in Glenvista. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

Minimum Requirements:

Essential:

• Grade 12 – Matric
• Tertiary qualification in General Nursing
• Degree/Diploma in Midwifery
• Registered with South African Nursing Council (SANC)
• Nursing practitioner must obtain BHF registration
• 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
• Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

Advantageous:

• Minimum 5 years practicing as a Primary Health Care Sister
• Patient Record System & CKS & Allegra

Job Description:

• Perform Clinic Sister duties according to industry regulations and industry best
• Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
• Ensure all clinic services are available at the
• Keep accurate records of patient details, and ensure communication is followed up
• Ensure that the Clinic is open and operational according to the hours stated in the operational
• Process claims accurately and timeously according to industry
• Ensure all stock and equipment in the clinic is in a working condition according to industry
• Ensure stock is sufficient in the Clinic according to business
• Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

Competencies:
Essential:

• Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
• Quarterly CPD training; in-service training with Dis-Chem
• Strong command of English (written and oral)
• Understand the financial implications of meeting or not meeting set monthly targets
• Strong analytical skills relating to monthly clinic statistics and commission
• Emotional intelligence; entrepreneurial flair; trustworthy and honest
• Ability to manage team and self; be self-direct and self-motivated
• Time management

Advantageous: 

• Bilingual
• Knowledge and understanding of the business objectives
• Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

Special conditions of employment: 

• Willing and able to work retail hours
• Physically fit and healthy to manage a Primary Health Care Clinic
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

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Job Description

Dis-Chem is looking for a Qualified Clinic Sister to join their team in Zevenwacht. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

Minimum Requirements:

Essential:

• Grade 12 – Matric
• Tertiary qualification in General Nursing
• Degree/Diploma in Midwifery
• Registered with South African Nursing Council (SANC)
• Nursing practitioner must obtain BHF registration
• 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
• Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

Advantageous:

• Minimum 5 years practicing as a Primary Health Care Sister
• Patient Record System & CKS & Allegra

Job Description:

• Perform Clinic Sister duties according to industry regulations and industry best
• Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
• Ensure all clinic services are available at the
• Keep accurate records of patient details, and ensure communication is followed up
• Ensure that the Clinic is open and operational according to the hours stated in the operational
• Process claims accurately and timeously according to industry
• Ensure all stock and equipment in the clinic is in a working condition according to industry
• Ensure stock is sufficient in the Clinic according to business
• Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

Competencies:
Essential:

• Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
• Quarterly CPD training; in-service training with Dis-Chem
• Strong command of English (written and oral)
• Understand the financial implications of meeting or not meeting set monthly targets
• Strong analytical skills relating to monthly clinic statistics and commission
• Emotional intelligence; entrepreneurial flair; trustworthy and honest
• Ability to manage team and self; be self-direct and self-motivated
• Time management

Advantageous: 

• Bilingual
• Knowledge and understanding of the business objectives
• Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

Special conditions of employment: 

• Willing and able to work retail hours
• Physically fit and healthy to manage a Primary Health Care Clinic
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

go to method of application »

Job Description

Dis-Chem Pharmacies requires Merchandisers for their Bayside Mall, Table View store. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:

Essential:

• Strong command of the English language
• Presentable
• Effective engagement with customers, management and staff
• Trustworthy and honest
• Time management

Advantageous:

• Bilingual
• Knowledge of merchandising standards and the FMCG industry
• Product and category knowledge
• Ability to analyse ZMORE reports for ordering and stock taking
• Report bad/suspicious behaviour relating to both staff and customers

Special conditions of employment: 

• Willing and able to work retail hours
• Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

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Job Description

Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Preller store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• BPharm / equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Min 2- 3 years experience in Pharmaceutical
• 2-3 years retail pharmacy experience ( Student/Intern) 
• Computer literate – MS Office 

Advantageous:

• Relevant retail/ FMCG experience
• Third additional language
• SAP experience
• E-scripting experience
• Registered tutor
• Unisolv experience

Duties and Responsibilities:

• Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
• Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
• Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
• Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
• Furnishing of information and advice to any person with regard to the use medicine
• Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
• The provision of pharmacist-initiated therapy
• The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
• The manufacturing of any medicine or scheduled substance, or supervision thereof
• The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
• The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
• The acts specially pertaining to the profession of a pharmacist as prescribed above;
• The formulation of any medicine for the purposes of registration as a medicine;
• The distribution of any medicine or scheduled substance;
• The re-packaging of medicines;
• The initiation and conducting of pharmaceutical research and development; and
• The promotion of public health.
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Capture script details accurately and verify patient’s details on the system.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Provide accurate instructions to the patients regarding the correct use of medicine supplied.
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
• Advise and assist patients at the dispensary, self-medication counter and front-shop.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Explain all medical aid costs to patients.
• Follow through on promises made to customers.
• Evaluation of disease conditions and referral to in-store health facilities when necessary.
• Process all paperwork necessary for the accurate submission of claims to medical aids.
• Correct errors on scripts rejected by medical aid.
• Ensure authorization of chronic, HIV and AIDS and oncology medication.
• Maintain customer profiles on the system.
• Merge profiles locally and Vexall should be notified to merge profiles centrally.
• Take note of any messages on the customer profile and take suitable action.
• Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Facilitate Bi-annual stock takes.
• Exercise stock, cash and asset control.
• Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
• Housekeeping must be in accordance to Dis-Chem standards.
• Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dis-Chem Uniform and personal appearance policy

 Competencies:

Essential:

• Strong command of the English language and a second language– Read, write and speak
• Good communication skills, listening

• Basic dosing and important drug interaction
• Customer service/focus
• Supervisor experience, and able to lead by example
• Ability to train other staff members
• Conflict management
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office

Special conditions of employment:

• Registered with the South African Pharmacy Council
• Willing and able to work retail hours
• Controlled room temperature, security, limited space, health and safety, risk stock
• Physically fit and able to stand for long periods
• Valid driver’s license and own reliable transport
• South African citizen
• MIE Clear credit and criminal records

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Job Description

Dis-Chem Pharmacies requires an experienced Senior Cashier for their Bayside Mall, Table View Store. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Essential:

• Grade 12 / Matric
• A minimum of 3 years’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management 

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

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Job Description

• Dis- Chem Pharmacies requires a Casual Frontshop Assistant for their Eikestad Mall, Stellenbosch store, to uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures.

Essential:

• Grade 12 – Matric or Senior Certificate
• 0 – 6 Months Retail work experience  

Advantageous:

• 1 Year work experience within Retail  

Job Description: 

• Ensure that full ranges of products are on the shelves at all times and neatly presented.
• Maintain the stock on the shelves to ensure it has not reached its sell by date.
• Restock merchandise when needed to ensure maximum sales.
• All out of stock queries from customers must be followed up on, in line with the customer service out of stock list and ensure they are dealt with in a timeous manner.
• Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space.
• Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management.
• Ensure the storeroom organised, neat and tidy.
• Keep up to date with new product knowledge to effectively assist customers.
• Assist with restocking of merchandise and supplies when needed to ensure maximum sales.
• Assist with back shopping when required.
• All merchandise must be handled carefully to prevent any losses.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader.
• Process all loyalty cards including those of accelerated partners.
• Ensure cash is placed in the drop safe according to standard operating procedures.
• Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail Store Assistant.
• Ensure accurate cash flow at all times.
• Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures.
• Report low stock levels, items that are out of stock, damaged stock and expired stock to management.
• Assist with the counting of stock files and general stocktaking.
• Identify and report damaged and expired stock immediately to management.
• Assist with the loading and off-loading of stock when needed.
• Ensure boxes are flattened after unpacking stock and taken to the designated area.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Adhere to the customer turnover per hour rate as per company benchmark.
• Assist with the training of new and current team members.
• Ensure that outgoing stock/ items/ scripts are scanned and paid for.
• Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
• Report bad and suspicious behaviour for both staff and customers to management.
• Housekeeping must be in accordance to Dis-Chem standards.
• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to the Dis-Chem uniform and personal appearance policy

Competencies:

Essential:

• Knowledge of retail operations and administration
• finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
• Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division.
• Conveys ideas and facts verbally using language
• Addresses customer questions in a timely manner
• Recognises the need for procedures and follows relevant procedures.
• Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight

Advantageous:

• Basic computer skills (Word, Excel, and Outlook), numerical skills. SAP.

Special conditions of employment:

• Be able to work retail hours
• South African citizen
• MIE, no criminal record and clear credit rating

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Job Description

Dis-Chem is looking for a Qualified Clinic Sister to join their team in Bayside. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

Minimum Requirements:

Essential:

• Grade 12 – Matric
• Tertiary qualification in General Nursing
• Degree/Diploma in Midwifery
• Registered with South African Nursing Council (SANC)
• Nursing practitioner must obtain BHF registration
• 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
• Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

Advantageous:

• Minimum 5 years practicing as a Primary Health Care Sister
• Patient Record System & CKS & Allegra

Job Description:

• Perform Clinic Sister duties according to industry regulations and industry best
• Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
• Ensure all clinic services are available at the
• Keep accurate records of patient details, and ensure communication is followed up
• Ensure that the Clinic is open and operational according to the hours stated in the operational
• Process claims accurately and timeously according to industry
• Ensure all stock and equipment in the clinic is in a working condition according to industry
• Ensure stock is sufficient in the Clinic according to business
• Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

Competencies:
Essential:

• Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
• Quarterly CPD training; in-service training with Dis-Chem
• Strong command of English (written and oral)
• Understand the financial implications of meeting or not meeting set monthly targets
• Strong analytical skills relating to monthly clinic statistics and commission
• Emotional intelligence; entrepreneurial flair; trustworthy and honest
• Ability to manage team and self; be self-direct and self-motivated
• Time management

Advantageous: 

• Bilingual
• Knowledge and understanding of the business objectives
• Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

Special conditions of employment: 

• Willing and able to work retail hours
• Physically fit and healthy to manage a Primary Health Care Clinic
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

go to method of application »

Job Description

Dis-Chem is looking for a Qualified Clinic Sister to join their team in Sable Square. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

Minimum Requirements:

Essential:

• Grade 12 – Matric
• Tertiary qualification in General Nursing
• Degree/Diploma in Midwifery
• Registered with South African Nursing Council (SANC)
• Nursing practitioner must obtain BHF registration
• 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
• Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

Advantageous:

• Minimum 5 years practicing as a Primary Health Care Sister
• Patient Record System & CKS & Allegra

Job Description:

• Perform Clinic Sister duties according to industry regulations and industry best
• Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
• Ensure all clinic services are available at the
• Keep accurate records of patient details, and ensure communication is followed up
• Ensure that the Clinic is open and operational according to the hours stated in the operational
• Process claims accurately and timeously according to industry
• Ensure all stock and equipment in the clinic is in a working condition according to industry
• Ensure stock is sufficient in the Clinic according to business
• Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

Competencies:
Essential:

• Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
• Quarterly CPD training; in-service training with Dis-Chem
• Strong command of English (written and oral)
• Understand the financial implications of meeting or not meeting set monthly targets
• Strong analytical skills relating to monthly clinic statistics and commission
• Emotional intelligence; entrepreneurial flair; trustworthy and honest
• Ability to manage team and self; be self-direct and self-motivated
• Time management

Advantageous: 

• Bilingual
• Knowledge and understanding of the business objectives
• Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

Special conditions of employment: 

• Willing and able to work retail hours
• Physically fit and healthy to manage a Primary Health Care Clinic
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

go to method of application »

Job Description

Dis-Chem Pharmacies’ Glen Acres store has an opportunity available for a Dispensary Support to join the team. The main purpose of this is to employ learners who are capable of doing and completing the learner basic pharmacist assistant course. This course will equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and dispensing and promotes the notion of quality on the job learning. Staff will be employed in a Fixed Term position as Dispensary Support until such time as they are registered with the SAPC as learner basic assistants. Only once qualified as a basic pharmacist assistant will permanent employment be offered.

Minimum Requirements…

Essential:

• Grade 12 – Matric or a Senior Certificate with Pure Mathematics 50%, Life Science and or Physical Science and obtained at least an average of 50% 

Job Specification…

Dispensary Support staff must have completed a proficiency test approving them to apply for registration with Pharmacy Council (SAPC) as a learner basic assistant. 

A pharmacist's assistant registered in the category pharmacist's assistant learner basic; may perform the following services or acts under the direct personal supervision of a pharmacist in a pharmacy:

• The sale of Schedule 1 medicines or scheduled substances.
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
• Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
• Any other duties assigned to them by the Dispensary Manager.
• Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
• Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Assist with call centre scripts and patient service telephone calls.
• Provide information to individuals in order to promote health.
• Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Receive dispensary stock in accordance with the SOP set out by the company.

Competencies

Essential:

• English and 2nd language – Read, write and speak.
• Time management, deadline driven, dealing with pressure, attention to detail.
• Good communication skills, listening, customer service/focus, problem solving, team player, conflict management, leading by example, accountability, professional conduct, trustworthy and honest.
• Computer, numerical skills.

Advantageous:

• Retail FMCG, Dis-Chem front shop experience and a good performance record.
• Drug and family planning and complementary medicine.
• 3rd
• Unisolv, SAP and E-Scripting.

Special conditions of employment:

• Proficiency test assessing capability to register with Pharmacy Council
• South African citizen

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Job Description

Dis-Chem Pharmacies require a Frontline Supervisor for their Table Bay Store. Support customer service to ensure a world class shopping experience. Liaise between management and cashiers. Supervise day-to-day operations of Cashiers to ensure smooth running of till points. Record customer transactions with zero tolerance towards inaccuracy and to eliminate fraud risk.

Minimum Requirements…

Essential:

• Grade 12 / Matric
• Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor
• Sound numerical skills
• Computer literate – MS Office
• Willing and able to work retail hours.

Advantageous:

• Certificate in Computer Literacy
• 3 years’ work experience, with 1 year supervisory experience
• Working knowledge of SAP

Job Specification…

• Manage and report all customer compliments and complaints to management.
• Ensure branch queues flow smoothly.
• Pay attention to the manner in which customers respond to cashiers, and act accordingly.
• Manage the shorts and overs at the points of sale, including floats.
• Manage discrepancies at the point of sale.
• Authorise line voids, tender ups and price overrides.
• Manage refunds and returns transactions according to Dis-Chem operating procedures.
• Transact all purchases – receive and process all types of payments (cash, card, vouchers, coupons and other payments accepted by Dis-Chem).
• Ensure accurate document control by checking the following:
  • Drop registers
  • Documents verification
  • Customer documentation
  • Correct handling of the gloats as per our standard operating procedures.
  • All other documentation related to till operations
• Ensure back shopping and returned goods are handled correctly.
• Ensure all outgoing stock/items/scripts are scanned.
• Train and assist new cashiers

Competencies

Essential: 

• Cashier and retail operations knowledge
• Customer service and relations
• Dis-Chem supervisory principles, practices and methods
• Lead, motivate and inspire
• Problem solving
• Sound numerical skills
• Trustworthy and honest
• Presentable
• Strong command of the English language and an additional language
• Time management

Advantageous:

• Dis-Chem product knowledge
• Third additional language
• Customer service background
• SAP

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

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Job Description

• Dis-Chem Pharmacies' requires the services of a reputable Health Consultant specialising in Vitamins and Supplements for their Avenues store. You will be responsible for effectively promoting and selling Dis-Chem Health Focus products through consistent customer service.

Minimum Requirements:
Essential:

• Grade 12 / Matric 
• Minimum of 6 months’ sales experience in a Vitamins / Health environment
• Strong command of the English language
• Computer literate – MS Office
• Sound numerical skills
• Willing and able to work retail hours

Advantageous:

• Qualification in BSc Biomedicine and/or BSc Biotechnology, or relevant qualification within the health focus field
• Sales experience in a retail environment
• Experience in the health industry (vitamins, supplements or health foods)
• Fluent in a 2nd language prominently spoken in the area

Job description:

• Assist and advise customers, and ensure the highest levels of customer care and service are met
• Assist with back shopping when requested to do so, to ensure the effective operation of the department and store
• Keep merchandise displays in the health focus area stocked and faced up
• Report all price discrepancies to management as they appear
• Adhere to store layouts within the Health Department
• Ensure broadsheet items are well displayed, merchandised, promoted and available
• Implement promotional displays and merchandising material
• Achieve monthly team, brand and vendor targets
• Keep abreast with new products and product lines
• Follow the Health Department’s administrative processes and procedures, including, but not limited to, weekly returns, stock control and monitoring of stock levels

Competencies:
Essential:

• Promotions and personal selling
• Customer service
• Strong command of the English language
• Basic report analysis
• Team player
• Time management
• Honest and trustworthy

Advantageous:

• Product knowledge and stock control
• Bilingual

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

go to method of application »

Job Description

Dis-Chem Pharmacies in Midrand has an opportunity available for a POS Jnr Functional Specialist. To provide functional support to the business as well as project support for the Application Development and Maintenance teams for POS.

Minimum Requirements

Essential:

• Grade 12 – Matric or Senior Certificate
• Diploma in Information Technology, Computer Science, or other relevant fields
• Minimum of 1- 2 years relevant experience in POS Solutions

Advantageous:

• SAP Certification
• POS system Implementation experience with Point-of-Sale databases including SQL and Access

Job Description:

POS Project Management:

• Provide functional Support for POS, Incidents and Problem Management.
• Define functional specifications according to the business requirements.
• Identify and specify alternative methods for functions to perform business activities.
• Perform and document detailed testing.
• Create training material and providing training to users.
• Provide QA (quality Assurance) for FSS (Functional System Specifications), SIT (System Integration Testing).
• Adapt to new application solutions and/ or changes to existing applications for both Business and Functional changes.
• Participate in the analysis of and test Incidents.

POS Systems Support:

• Respond to and assist with any query, related to POS.
• Maintain good knowledge of advice on and justification of operational policies and effectiveness of current business applications.
• Participate in the definition of strategies to make effective use of applications.
• Submit options for improving processes to decision makers at team lead level.
• Maximise processing efficiency of system functionality.
• Provide a friendly and efficient knowledgeable service to all Stakeholders

Stakeholder Partnership:

• Establish and maintain relationships with all other IT/SAP teams and team members.
• Establish and maintain a sound relationship with all Dis-Chem stakeholders.
• Collaborate closely with all other IT/SAP teams and pro-actively seek out, workable and maintainable systems.

Competencies: 

Essential: 

• Knowledge of POS system
• Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
• Comprehends fundamental arithmetic’s like addition, subtraction, multiplication, and division.
• Conveys ideas and facts in writing using language the reader will best understand.
• Builds constructive working relationships characterised by a high level of acceptance,
  cooperation, and mutual respect.
• Diligently attends to details and pursues quality in accomplishing tasks. Executes
  without negligence or omissions.
• Maintains confidentiality and meets own commitments. Adheres to organisational
  policies and procedures. Able to be relied on as honest and truthful.
• Microsoft Office (Word, Excel, PowerPoint, and Outlook) POS Systems

Special conditions of employment:

• South African
• MIE, no criminal record, and clear credit rating
• Driver’s license and own reliable transport 
• Be able and willing to provide support outside of normal working hours.

go to method of application »

Job Description

Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Central Park store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

Minimum Requirements:

• Grade 12 / Matric
• Basic Pharmacist Assistance qualification
• Registered with the South African Pharmacy Council (SAPC)
• Working experience on Unisolv
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in SAP and E-Scripting
• Drug and family planning, and complementary medicine

Duties and Responsibilities:

• Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with re-packaging of medicine
• Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
• Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
• Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
• Capture script details accurately, and verify patients’ details on the system
• Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
• Give accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Ensure all medications are checked for accuracy by and signed by a pharmacist
• Advise and assist patients at the dispensary, self-medication and front-shop
• Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
• Explain medical aid costs to patients
• Provide information to individuals in order to promote health
• Process all paperwork necessary for the accurate submission of claims to medical aids
• Correct errors on scripts rejected by medical aid
• Ensure authorisation of chronic, HIV and AIDS and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally and UCS should be notified to merge profiles centrally
• Take note of any message on the customer profile, and take suitable action
• Report on low / out of stock levels, and stock errors to the dispensary manager
• Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
• Facilitate bi-annual stock takes
• Exercise stock, cash and asset control

Competencies:

Essential:

• English and 2nd language – Read, write and speak
• Good communication skills, listening
• Customer service/focus
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in Unisolv, SAP and E-Scripting
• Drug and family planning, and complementary medicine

Special conditions of employment:

• Registered with the South African Pharmacy Council
• Willing and able to work retail hours
• Controlled room temperature, security, limited space, health and safety, risk stock
• Physically fit and able to stand for a long period
• Valid driver’s license 
• Clear credit and criminal records

go to method of application »

Job Description

Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Percelia store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

Minimum Requirements:

• Grade 12 / Matric
• Basic Pharmacist Assistance qualification
• Registered with the South African Pharmacy Council (SAPC)
• Working experience on Unisolv
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in SAP and E-Scripting
• Drug and family planning, and complementary medicine

Duties and Responsibilities:

• Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with re-packaging of medicine
• Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
• Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
• Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
• Capture script details accurately, and verify patients’ details on the system
• Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
• Give accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Ensure all medications are checked for accuracy by and signed by a pharmacist
• Advise and assist patients at the dispensary, self-medication and front-shop
• Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
• Explain medical aid costs to patients
• Provide information to individuals in order to promote health
• Process all paperwork necessary for the accurate submission of claims to medical aids
• Correct errors on scripts rejected by medical aid
• Ensure authorisation of chronic, HIV and AIDS and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally and UCS should be notified to merge profiles centrally
• Take note of any message on the customer profile, and take suitable action
• Report on low / out of stock levels, and stock errors to the dispensary manager
• Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
• Facilitate bi-annual stock takes
• Exercise stock, cash and asset control

Competencies:

Essential:

• English and 2nd language – Read, write and speak
• Good communication skills, listening
• Customer service/focus
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in Unisolv, SAP and E-Scripting
• Drug and family planning, and complementary medicine

Special conditions of employment:

• Registered with the South African Pharmacy Council
• Willing and able to work retail hours
• Controlled room temperature, security, limited space, health and safety, risk stock
• Physically fit and able to stand for a long period
• Valid driver’s license 
• Clear credit and criminal records

go to method of application »

Job Description

Dis-Chem Pharmacies require the services of a reputable Post Basic Qualify Pharmacist Assistant for their Voortrekker store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for the patient's medicine-related needs, and being accountable for meeting these needs.

Minimum Requirements:

• Grade 12 / Matric
• Basic Pharmacist Assistance qualification
• Registered with the South African Pharmacy Council (SAPC)
• Working experience on Unisolv
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in SAP and E-Scripting
• Drug and family planning, and complementary medicine

Duties and Responsibilities:

• Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with re-packaging of medicine
• Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
• Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
• Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
• Capture script details accurately, and verify patients’ details on the system
• Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
• Give accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Ensure all medications are checked for accuracy by and signed by a pharmacist
• Advise and assist patients at the dispensary, self-medication and front-shop
• Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
• Explain medical aid costs to patients
• Provide information to individuals in order to promote health
• Process all paperwork necessary for the accurate submission of claims to medical aids
• Correct errors on scripts rejected by medical aid
• Ensure authorisation of chronic, HIV and AIDS and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally and UCS should be notified to merge profiles centrally
• Take note of any message on the customer profile, and take suitable action
• Report on low / out of stock levels, and stock errors to the dispensary manager
• Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
• Facilitate bi-annual stock takes
• Exercise stock, cash and asset control

Competencies:

Essential:

• English and 2nd language – Read, write and speak
• Good communication skills, listening
• Customer service/focus
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office 

Advantageous:

• Knowledge of Retail/ FMCG operations
• 3rd Additional Language
• Knowledge of or experience in Unisolv, SAP and E-Scripting
• Drug and family planning, and complementary medicine

Special conditions of employment:

• Registered with the South African Pharmacy Council
• Willing and able to work retail hours
• Controlled room temperature, security, limited space, health and safety, risk stock
• Physically fit and able to stand for a long period
• Valid driver’s license 
• Clear credit and criminal records

go to method of application »

Job Description

Dis-Chem Pharmacies requires a Casual Merchandiser for their Meadowdale store in Germiston. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:

Essential:

• Strong command of the English language
• Presentable
• Effective engagement with customers, management and staff
• Trustworthy and honest
• Time management

Advantageous:

• Bilingual
• Knowledge of merchandising standards and the FMCG industry
• Product and category knowledge
• Ability to analyse ZMORE reports for ordering and stock taking
• Report bad/suspicious behaviour relating to both staff and customers

Special conditions of employment: 

• Willing and able to work retail hours
• Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

go to method of application »

Job Description

Dis-Chem Pharmacies requires an experienced Casual Cashier for their Table View Mall store, Table View. To Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management 

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

go to method of application »

Job Description

Dis-Chem Pharmacies requires an experienced Casual Cashier for their Meadowdale Mall store, Table View. To Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management 

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

go to method of application »

Job Description

Dis-Chem Baby City requires a Sales Assistant for their Hillcrest Store. The main purpose of the role would be to provide overall assistance to customers through excellent customer service. The roles will include maintaining stock levels, processing of payments at Point of Sales and upholding high merchandising standards.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Minimum 1 Year work experience within retail

Advantageous:

• Certification in Retail Business Management

Job Description:

• Report low stock levels, items that are out of stock, damaged stock and expired stock to management
• Assist with the counting of stock files and general stocktaking.
• Assist with the loading and off-loading of stock when needed.
• Identify and report damaged and expired stock immediately to management.
• Ensure boxes are flattened after unpacking stock and taken to the designated area. 
• Ensure that full ranges of products are always on the shelves and neatly presented.
• Maintain the stock on the shelves to ensure it has not reached its sell by date.
• Restock merchandise when needed to ensure maximum sales.
• Ensure merchandise displays, labels and pricing are always correct and report all price discrepancies to management.
• Keep up to date with new product knowledge to effectively assist customers.
• Ensure all merchandise is handled carefully to prevent any losses.
• Build stable displays timeously for promotions to take place.
• Ensure that monthly promotions are implemented effectively to maximise sales.
• Ensure that relevant posters and signage should be put up in time for promotions to take place.
• Ensure promotional tickets, price tickets, posters etc. are placed in the expected time frame.
• Ensure that promotional stock is taken down immediately after the end of promotions.
• Ensure accurate cash flow and follow correct cash handling procedures
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Competencies
Essential:

• Strong command of the English language
• Knowledge of retail operations and administration
• Problem solving
• Trustworthy and honest
• Time management
• Customer service
• Takes ownership and accountability
• Basic computer skills (word, excel and outlook, numerical skills

Special conditions of employment:

• Willing and able to work retail hours
• South African citizen
• Clear credit and criminal records

go to method of application »

Job Description

Dis-Chem Pharmacies require the services of a reputable Pharmacist for their Klerksdorp store. Your portfolio will cover the provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting these needs.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• BPharm / equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Min 2- 3 years experience in Pharmaceutical
• 2-3 years retail pharmacy experience ( Student/Intern) 
• Computer literate – MS Office 

Advantageous:

• Relevant retail/ FMCG experience
• Third additional language
• SAP experience
• E-scripting experience
• Registered tutor
• Unisolv experience

Duties and Responsibilities:

• Provision of pharmaceutical care by taking responsibility for patients’ medicine-related needs, and being accountable for meeting those needs, which shall include, but not be limited to the following functions:
• Evaluation of a patient’s medicine-related needs by determining the indication, safety and effectiveness of the therapy
• Dispensing of any medicine or scheduled substance on the prescription of a person authorised to prescribe medicine
• Signing off and checking of all prescriptions prepared by an assistant or an intern and accepting accountability for the correctness thereof as per GPP 2.7.1.2.1.f
• Furnishing of information and advice to any person with regard to the use medicine
• Determining patient compliance with the therapy, and follow-up to ensure that the patient’s medicine-related needs are being met
• The provision of pharmacist-initiated therapy
• The compounding, manipulation, preparation or packaging of any medicine or scheduled substance, or the supervision thereof
• The manufacturing of any medicine or scheduled substance, or supervision thereof
• The purchasing, acquiring, importing, keeping, possessing, using, releasing, storage, packaging, re-packaging, supplying or selling of any medicine or scheduled substance, or supervision thereof
• The application for the registration of a medicine in accordance with the Medicines Act and Pharmacy Act
• The acts specially pertaining to the profession of a pharmacist as prescribed above;
• The formulation of any medicine for the purposes of registration as a medicine;
• The distribution of any medicine or scheduled substance;
• The re-packaging of medicines;
• The initiation and conducting of pharmaceutical research and development; and
• The promotion of public health.
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Capture script details accurately and verify patient’s details on the system.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Provide accurate instructions to the patients regarding the correct use of medicine supplied.
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.
• Advise and assist patients at the dispensary, self-medication counter and front-shop.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Explain all medical aid costs to patients.
• Follow through on promises made to customers.
• Evaluation of disease conditions and referral to in-store health facilities when necessary.
• Process all paperwork necessary for the accurate submission of claims to medical aids.
• Correct errors on scripts rejected by medical aid.
• Ensure authorization of chronic, HIV and AIDS and oncology medication.
• Maintain customer profiles on the system.
• Merge profiles locally and Vexall should be notified to merge profiles centrally.
• Take note of any messages on the customer profile and take suitable action.
• Assist the Dispensary Manager to ensure that all administration functions are carried out correctly and timeously.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Facilitate Bi-annual stock takes.
• Exercise stock, cash and asset control.
• Assist the Dispensary Manager to ensure that all stock control processes and are adhered to and that all registers are kept up to date in accordance with legislation.
• Housekeeping must be in accordance to Dis-Chem standards.
• Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dis-Chem Uniform and personal appearance policy

 Competencies:

Essential:

• Strong command of the English language and a second language– Read, write and speak
• Good communication skills, listening

• Basic dosing and important drug interaction
• Customer service/focus
• Supervisor experience, and able to lead by example
• Ability to train other staff members
• Conflict management
• Strong attention to detail
• Sound numerical skills
• Problem-solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office

Special conditions of employment:

• Registered with the South African Pharmacy Council
• Willing and able to work retail hours
• Controlled room temperature, security, limited space, health and safety, risk stock
• Physically fit and able to stand for long periods
• Valid driver’s license and own reliable transport
• South African citizen
• MIE Clear credit and criminal records

go to method of application »

Job Description

Dis-Chem is looking for a Qualified Clinic Sister to join their team in Rustenburg. The key purpose of the position is to manage and operate a profitable, Primary Health Care Clinic that is situated in a pharmacy within the scope of practice of a registered nursing practitioner.

Minimum Requirements:

Essential:

• Grade 12 – Matric
• Tertiary qualification in General Nursing
• Degree/Diploma in Midwifery
• Registered with South African Nursing Council (SANC)
• Nursing practitioner must obtain BHF registration
• 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
• Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

Advantageous:

• Minimum 5 years practicing as a Primary Health Care Sister
• Patient Record System & CKS & Allegra

Job Description:

• Perform Clinic Sister duties according to industry regulations and industry best
• Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
• Ensure all clinic services are available at the
• Keep accurate records of patient details, and ensure communication is followed up
• Ensure that the Clinic is open and operational according to the hours stated in the operational
• Process claims accurately and timeously according to industry
• Ensure all stock and equipment in the clinic is in a working condition according to industry
• Ensure stock is sufficient in the Clinic according to business
• Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

Competencies:
Essential:

• Knowledge of community health nursing, primary health care and/or occupational health nursing, family planning, cytology, IUD, pharmacology, EPI/cold chain management, STDs, emergency care, HIV/AIDS pre- and post-counseling, breastfeeding, pathology, wound care
• Quarterly CPD training; in-service training with Dis-Chem
• Strong command of English (written and oral)
• Understand the financial implications of meeting or not meeting set monthly targets
• Strong analytical skills relating to monthly clinic statistics and commission
• Emotional intelligence; entrepreneurial flair; trustworthy and honest
• Ability to manage team and self; be self-direct and self-motivated
• Time management

Advantageous: 

• Bilingual
• Knowledge and understanding of the business objectives
• Baby Immunisation Course (DoH/ Sanofi Pasteur); Family planning (DoH); Primary Health Care Course; Breastfeeding course; Disease management course

Special conditions of employment: 

• Willing and able to work retail hours
• Physically fit and healthy to manage a Primary Health Care Clinic
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

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Job Description

Dis-Chem Pharmacies requires an experienced Casual Cashier for their Bryanpark Mall store, Table View. To Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management 

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

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Job Description

Dis-Chem Pharmacies requires experienced Cashiers for their Store in the Hartebeespoort. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk
Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management 

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

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Job Description

Dis-Chem Pharmacies require an experienced Cleaner for their Thatchfield store. You will be responsible to maintain a clean and neat store, by Dis-Chem’s hygienic standards. The areas will include the store floor, stock room, dispensary, admin office and canteen

Minimum Requirements…

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ cleaning experience
• Sound command of the English language
• Basic customer service
• Additional language that is area specific
• Willing and able to work retail hours

Advantageous:

• Bilingual
• Previous retail store cleaning experience

Job Specification…

• Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
• Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
• Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times.
• Be available throughout operational hours to clean up as and when required.
• Ensure correct cleaning products and equipment are used for specific jobs.
• Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
• Be friendly, professional and able to assist customers.
• Perform duties according to Health and Safety Regulations.

Competencies

Essential:

• Prior cleaning experience
• Sound command of English (written and oral)
• Customer service
• Trustworthy and honest
• Attention to detail
• Presentable
• Be able to take instructions and follow through
• Time management

Advantageous:

• Prior retail store cleaning experience
• Bilingual

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

go to method of application »

Job Description

Dis-Chem Baby City Springfield has an opportunity available for a Store Assistant Manager. To Assist the store manager with complete operation of the store. Manage employees and be responsible store targets. Maintain excellent customer service levels within the branch. Manage the movement of stock from receiving to the sales floor. Ensure a high standard of merchandising in accordance with standard operating procedures.

Minimum Requirements
Essential:

• Grade 12 – Matric or Senior Certificate
• 2 – 5 years retail experience
• 1 – 2 years supervisory/management experience

Advantageous:

• Qualification in Retail Management

Job Description:

Financial Management

• Assist with the maintenance within the store
• Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. including all cash held on site
• Participate in daily operational and sales activities to achieve customer service and business growth objectives
• Oversee pricing and stock control
• Ensure the ordering and monitoring of expense related items within the store

Customer Services

• Entirely commit to ensuring that the store provides an above expectation customer service experience, in adherence to company policies
• and procedures
• Resolve customer problems in a timely manner
• Address customer and employee satisfaction issues promptly and in person
• Develop professional relationships with all customer contacts
• Ensure high levels of customer’s satisfaction through excellent service
• Ensure that staff follows company policies and procedures as detailed in the standard operating procedures
• Ensure that the customer request system is operational and actioned on a daily basis
• Ensure the accurate manual processing of points to customer accounts
• Report and encourage new loyalty signups continuously

Merchandising

• Take personal responsibility to ensure that all sales assistants adhere to Merchandising standards set
• Ensure that Promotional stock and displays are planned, implemented and maintained at least 24 hours before promotions break
• Adhere to all labelling, pricing and layout standards and ensure that sales assistants adhere to these standards
• Approve promotional materials and displays
• Maintain outstanding store condition and visual merchandising standards
• Plan and implement shop merchandising, layout and the customer traffic flow as to maximize sales, customer satisfaction, appearance and brand image

Sales Targets

• Ensure promotions are effectively executed
• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
• Design effective strategies to maintain inventory levels at all times and manage all work according to store policies and procedures
• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability

Stock and Inventory Management

• Total management of store inventory, including but limited to planning, implementation, investigation and reporting on all store inventory counts
• Manage and ensure the ordering of stock and maintain correct stock levels
• Prepare, coordinate and manage the stock takes
• Manage the store shrinkage, stock flow to the floor and consumables expense
• Investigate negative GP values in the store and take appropriate actions to identify and rectify controllable errors
• Investigate and report on business unit negative stock on hand
• Investigate and report on business unit dormant stock
• Ensure physical stock in all storage locations balances with the inventory ledger in SAP
• Daily management of out-of-stock, to ensure maximum stock on the shelves

Cash Office and Point of Sale Operations

• Take complete control and manage the store cash resources, daily takings and banking in compliance with company operating procedures
• Manage tender discrepancies that include value of negatives, value of auto receipts, balancing of returns and value of dormant
• Ensure balancing of floats and manage all store float discrepancies
• Reconcile daily takings to turnover to ensure it balances
• Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence to company internal control procedures
• Ensure the accuracy and completeness of branch transactions
• Manage cashier service level
• Control overtime
• Following of cash collections procedures as detailed in the standard operation procedures
• Manage price overrides to ensure it is kept to a minimum
• Reconcile the physical daily takings to the Unisolv run report
• Reconcile the physical tender takings to the physical tenders banked
• Declare all variances in your cash up report
• Analyse all variances per tender type and per cashier
• Include all relevant supporting documentation including but not limited to cash vault and bank deposits; cash collection slips, credit card slips and summary settlements, trade root reports, coupons, vouchers and relevant till slips.
• Analyse, interpret and report on all incomplete dockets, price overrides, negative sales, line voids, tender ups, and document voids and points reversal.
• Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels
• Control and balance the petty cash on a daily basis ensuring all control measures are in place.
• Prepare and submit the petty cash summary for submission for reimbursement.
• Conduct random checks on cashier floats for balancing on a daily basis
• Manage cash on hand

Customer Service

• Entirely commit to ensuring that the store provides an above expectation customer service experience, in adherence to company policies and procedures
• Resolve customer problems in a timely manner
• Address customer and employee satisfaction issues promptly and in person
• Develop professional relationships with all customer contacts
• Ensure high levels of customer’s satisfaction through excellent service
• Ensure that staff follows company policies and procedures as detailed in the standard operating procedures
• Ensure that the customer request system is operational and actioned on a daily basis
• Ensure the accurate manual processing of points to customer accounts
• Report and encourage new loyalty signups continuously

Human Resources

• Manage and facilitate human resource processes, submissions and documentation for the entire business unit in compliance with standard operating procedures
• Manage store personnel including guiding and supporting them with training, mentoring and development
• Monitoring, evaluating and coaching performance, staffing, scheduling, prioritizing and delegating tasks
• Ensure that employees receive planned training and request feedback from employees whom attended training
• Take total ownership of the workforce management processes within the business unit including master data management and transactional management
• Manage the day-to-day Human Resource administration including but not limited to leave, hours of work and scheduling.
• Effectively convey knowledge to your team
• Manage the disciplinary processes and procedures in store in alignment with the company disciplinary policies and procedures

Operational Management

• Maintain a safe environment with proper lighting, signage and disability access
• Oversee security, fire prevention and other safety systems
• Plan and oversee all repair, installation activities and overall building maintenance within the store
• Manage and maintain relationships with contractors
• Oversee day-to-day operations of the store and provide guidance
• Ensure day-to-day management of all aspects of the store, ensuring that it is trading effectively

Administration and Reporting

• Facilitate and assist in any internal or external audits conducted in store
• Maintain and oversee accuracy of records associated with cash, receipts, inventories and employee attendance
• Maintain and oversee complete store administration and ensure compliance with policies and procedures
• Report on buying trends, customer needs, profits etc
• Adhere to all company and business unit deadlines
• Adhere and familiarize yourself with policies, code of conduct and standard operating procedures
• Always represent the Brand in all communication (verbal and written) with external and internal stakeholders

Receiving and Capturing

• Total management of the goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship growth performance and development of all staff members forming these functions
• Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by, effective monitoring, implementation and evaluation of adherence of company internal control procedures
• Ensure the accuracy and completeness of branch transactions

Competencies: 
Essential: 

• Retail store management disciplines. Basis IR management. Retail admin experience, including but not limited to Receiving, Capturing, Point of Sale, Cash office, and Customer service areas.
• Creative and innovative thinking. Decision-making and judgement. Problem-solving. Researching information. Inquisitive. Learning ability. Logical and analytical. Understanding of job analysis. Organisational and political savvy. Calculate risk taking. Insight. Multi-tasking. Be able to analyse and explain financial and Retail reports. Be able to do effectively forecasting.
• The ability to identify and manage your own emotions and the emotions of others.
• The exchange of information or services among individuals, groups, or institutions; specifically, the cultivation of productive relationships for employment or business. Power distance sensitivity. Conflict management, counselling skills and networking skills. Emotional Intelligence.
• Acts as a role model and talks to others about the need for high standards and quality. Checks their work against SOP's.
• Ensure the highest level of professionalism at all times. Focus on quality.
• The ability to communicate effectively with all types of people, this includes explaining concepts to first time users.
• Diplomatically handles challenging or tense interpersonal situations. The tendency to cope well with pressure and the
• capacity to recover quickly from difficulties or toughness. Responsive to one's surroundings or perception of something.
• Facilitate group conversations. Performance management and group leadership. Strategic vision. Coaching and mentoring. Change management.
• Interviewing skills. Enforcing laws, rules and regulations. Staff management and delegation. Employee development, resource management and controlling progress. Transferring knowledge. Business acumen.

Special conditions of employment:

• South African
• MIE, clear criminal and credit
• Driver’s license and own reliable transport 

go to method of application »

Job Description

Dis-Chem Baby City requires a Sales Assistant for their Pietermaritzburg Store. The main purpose of the role would be to provide overall assistance to customers through excellent customer service. The roles will include maintaining stock levels, processing of payments at Point of Sales and upholding high merchandising standards.

Minimum Requirements
Essential:

• Grade 12 – Matric or Senior Certificate
• 2 – 5 years retail experience
• 1 – 2 years supervisory/management experience

Advantageous:

• Qualification in Retail Management

Job Description:

Financial Management

• Assist with the maintenance within the store
• Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. including all cash held on site
• Participate in daily operational and sales activities to achieve customer service and business growth objectives
• Oversee pricing and stock control
• Ensure the ordering and monitoring of expense related items within the store

Customer Services

• Entirely commit to ensuring that the store provides an above expectation customer service experience, in adherence to company policies
• and procedures
• Resolve customer problems in a timely manner
• Address customer and employee satisfaction issues promptly and in person
• Develop professional relationships with all customer contacts
• Ensure high levels of customer’s satisfaction through excellent service
• Ensure that staff follows company policies and procedures as detailed in the standard operating procedures
• Ensure that the customer request system is operational and actioned on a daily basis
• Ensure the accurate manual processing of points to customer accounts
• Report and encourage new loyalty signups continuously

Merchandising

• Take personal responsibility to ensure that all sales assistants adhere to Merchandising standards set
• Ensure that Promotional stock and displays are planned, implemented and maintained at least 24 hours before promotions break
• Adhere to all labelling, pricing and layout standards and ensure that sales assistants adhere to these standards
• Approve promotional materials and displays
• Maintain outstanding store condition and visual merchandising standards
• Plan and implement shop merchandising, layout and the customer traffic flow as to maximize sales, customer satisfaction, appearance and brand image

Sales Targets

• Ensure promotions are effectively executed
• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
• Design effective strategies to maintain inventory levels at all times and manage all work according to store policies and procedures
• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability

Stock and Inventory Management

• Total management of store inventory, including but limited to planning, implementation, investigation and reporting on all store inventory counts
• Manage and ensure the ordering of stock and maintain correct stock levels
• Prepare, coordinate and manage the stock takes
• Manage the store shrinkage, stock flow to the floor and consumables expense
• Investigate negative GP values in the store and take appropriate actions to identify and rectify controllable errors
• Investigate and report on business unit negative stock on hand
• Investigate and report on business unit dormant stock
• Ensure physical stock in all storage locations balances with the inventory ledger in SAP
• Daily management of out-of-stock, to ensure maximum stock on the shelves

Cash Office and Point of Sale Operations

• Take complete control and manage the store cash resources, daily takings and banking in compliance with company operating procedures
• Manage tender discrepancies that include value of negatives, value of auto receipts, balancing of returns and value of dormant
• Ensure balancing of floats and manage all store float discrepancies
• Reconcile daily takings to turnover to ensure it balances
• Ensure transaction integrity throughout the branch by effective monitoring, implementation and evaluation of adherence to company internal control procedures
• Ensure the accuracy and completeness of branch transactions
• Manage cashier service level
• Control overtime
• Following of cash collections procedures as detailed in the standard operation procedures
• Manage price overrides to ensure it is kept to a minimum
• Reconcile the physical daily takings to the Unisolv run report
• Reconcile the physical tender takings to the physical tenders banked
• Declare all variances in your cash up report
• Analyse all variances per tender type and per cashier
• Include all relevant supporting documentation including but not limited to cash vault and bank deposits; cash collection slips, credit card slips and summary settlements, trade root reports, coupons, vouchers and relevant till slips.
• Analyse, interpret and report on all incomplete dockets, price overrides, negative sales, line voids, tender ups, and document voids and points reversal.
• Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels
• Control and balance the petty cash on a daily basis ensuring all control measures are in place.
• Prepare and submit the petty cash summary for submission for reimbursement.
• Conduct random checks on cashier floats for balancing on a daily basis
• Manage cash on hand

Customer Service

• Entirely commit to ensuring that the store provides an above expectation customer service experience, in adherence to company policies and procedures
• Resolve customer problems in a timely manner
• Address customer and employee satisfaction issues promptly and in person
• Develop professional relationships with all customer contacts
• Ensure high levels of customer’s satisfaction through excellent service
• Ensure that staff follows company policies and procedures as detailed in the standard operating procedures
• Ensure that the customer request system is operational and actioned on a daily basis
• Ensure the accurate manual processing of points to customer accounts
• Report and encourage new loyalty signups continuously

Human Resources

• Manage and facilitate human resource processes, submissions and documentation for the entire business unit in compliance with standard operating procedures
• Manage store personnel including guiding and supporting them with training, mentoring and development
• Monitoring, evaluating and coaching performance, staffing, scheduling, prioritizing and delegating tasks
• Ensure that employees receive planned training and request feedback from employees whom attended training
• Take total ownership of the workforce management processes within the business unit including master data management and transactional management
• Manage the day-to-day Human Resource administration including but not limited to leave, hours of work and scheduling.
• Effectively convey knowledge to your team
• Manage the disciplinary processes and procedures in store in alignment with the company disciplinary policies and procedures

Operational Management

• Maintain a safe environment with proper lighting, signage and disability access
• Oversee security, fire prevention and other safety systems
• Plan and oversee all repair, installation activities and overall building maintenance within the store
• Manage and maintain relationships with contractors
• Oversee day-to-day operations of the store and provide guidance
• Ensure day-to-day management of all aspects of the store, ensuring that it is trading effectively

Administration and Reporting

• Facilitate and assist in any internal or external audits conducted in store
• Maintain and oversee accuracy of records associated with cash, receipts, inventories and employee attendance
• Maintain and oversee complete store administration and ensure compliance with policies and procedures
• Report on buying trends, customer needs, profits etc
• Adhere to all company and business unit deadlines
• Adhere and familiarize yourself with policies, code of conduct and standard operating procedures
• Always represent the Brand in all communication (verbal and written) with external and internal stakeholders

Receiving and Capturing

• Total management of the goods receiving function, direct and indirect credits function within the business unit to include standard operating procedures as well as mentorship growth performance and development of all staff members forming these functions
• Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit by, effective monitoring, implementation and evaluation of adherence of company internal control procedures
• Ensure the accuracy and completeness of branch transactions

Competencies: 
Essential: 

• Retail store management disciplines. Basis IR management. Retail admin experience, including but not limited to Receiving, Capturing, Point of Sale, Cash office, and Customer service areas.
• Creative and innovative thinking. Decision-making and judgement. Problem-solving. Researching information. Inquisitive. Learning ability. Logical and analytical. Understanding of job analysis. Organisational and political savvy. Calculate risk taking. Insight. Multi-tasking. Be able to analyse and explain financial and Retail reports. Be able to do effectively forecasting.
• The ability to identify and manage your own emotions and the emotions of others.
• The exchange of information or services among individuals, groups, or institutions; specifically, the cultivation of productive relationships for employment or business. Power distance sensitivity. Conflict management, counselling skills and networking skills. Emotional Intelligence.
• Acts as a role model and talks to others about the need for high standards and quality. Checks their work against SOP's.
• Ensure the highest level of professionalism at all times. Focus on quality.
• The ability to communicate effectively with all types of people, this includes explaining concepts to first time users.
• Diplomatically handles challenging or tense interpersonal situations. The tendency to cope well with pressure and the
• capacity to recover quickly from difficulties or toughness. Responsive to one's surroundings or perception of something.
• Facilitate group conversations. Performance management and group leadership. Strategic vision. Coaching and mentoring. Change management.
• Interviewing skills. Enforcing laws, rules and regulations. Staff management and delegation. Employee development, resource management and controlling progress. Transferring knowledge. Business acumen.

Special conditions of employment:

• South African
• MIE, clear criminal and credit
• Driver’s license and own reliable transport 

go to method of application »

Job Description

Dis-Chem Pharmacies has an opportunity available for a Retail Debtors Administrator at our Head Office in Midrand. You will be required to reconcile accounts and collect outstanding debt payable to the Dis-Chem according to standard operating procedures.

Minimum Requirements…

Essential:

• Grade 12 / Matric

Advantageous:

• Finance qualification
• Experience in Pharmaceutical Field

Job Specification…

• Review and query all short and overpayments for flu vaccines, wellness and insurance blood, with the Debtors Supervisor.
• Obtain information form the Debtors Supervisor regarding Diabetic Accounts and ensure to send statements and collect payments for these accounts.

• Inform the relevant person of accounts opened or account types changed regarding theft or fraud in stores.
• Send application for new accounts with an application form to the Debtors Supervisor or Debtors Manager to get Authorisation from the Finance Manager.
• Send request for limit increases to the Debtors Supervisor or Debtors Manager to get Authorisation from the Finance Manager.
• Ensure to collect existing accounts from customers.
• Ensure to post monthly statements to customers before or on the 7th of each month.
• Ensure monthly contact gets made with customers holding active accounts to obtain outstanding money owed to Dis-Chem, this can be done through phone calls, email and SMS.
• Sort and change account type back to COO (Zero, Zero).
• Ensure to follow the standard operating procedures for these accounts and if any discrepancies appear report it to the Debtors Supervisor and or Debtors Manager.
• On a monthly basis account should be reviewed to establish if payoff payment was made and if not contact should be made with the customer to get information regarding the non-payment of the account to be paid off and if customers have lodged a query with their schemes ensure to follow up again.
• Send final demands to customers as per standard operating procedures.
• Ensure monthly payments are received for accounts related to administration, sequestration and debt review.
• On late estates one should try and obtain a death certificate, double check living status on home affairs website and obtain contact details for the executor of estate to hand in a claim against the estate.
• Bad debt written off account types should only be used on financial year end and at all other times the amount should be R0.00.
• Special Accounts with Discount, Oncology Staff Accounts, HealthworX Doctors Accounts, HealthworX and Staff Accounts.
•  Staff Accounts – Store Staff, Staff Account – Head Office Staff and Staff Account - Warehouse Staff.
• Ensure Prepaid Accounts are opened and receipted as per the standard operating procedures and blocked at R1.00 limit and send statements when required.
• Journals for credits on levy recons six months or older should be done at the end of the month and printed for stats when required.
• Collect information from the Bookkeepers, open an account and do a Debtors Journal.
• Ensure all standard operating procedures are followed to collect money from customers.
• Establish and maintain a sound relationship with stores and customers to facilitate the effective management of accounts.
• Ensure frequent communication with staff and customers both verbally and in writing regarding matters relating to accounts payable transactions – act as liaison between debtors and vendors.
• Provide a friendly and efficient knowledgeable service to all Dis-Chem staff and customers visiting or phoning the department.
• Assist customers with general queries as they come in or direct their queries to the relevant people if you are unable to assist them with the necessary information.
• Overview and query outstanding accounts older than the current age period and be sure to also investigate credits and according to standard operating procedures.
• Investigate and correct credits on DEB according to standard operating procedures.
• If all the necessary steps were taken to collect money from customers failed follow the necessary procedures to hand the account over to the attorneys.
• If Final Demand Accounts remain outstanding past the deadline date, hand the necessary paperwork in for request to hand over to attorneys, when request have been granted ensure the account handed over to attorneys are done so through the provided website.
• If accounts aren’t justifiable for handover, in other words an outstanding account is less than R100, attempt to collect money by posting statements, phone or SMS customer – ensure collection cost doesn’t exceed outstanding debt.
• Ensure all incoming mails and phone calls are attended to as they come in on a daily basis as per each individual circumstance and if any discrepancies appear inform the Debtors Supervisor and/ or Debtors Manager.
• Obtain daily bank lists that need to be receipted and refer queries to the appropriate store or phone the relevant bank involved.
• Work through every account type on all age analysis on a monthly basis and act according to each accounts individual circumstance and keep accurate record thereof as per Dis-Chem standard operating procedures.
• Send deposit registers to the relevant Bookkeepers on a monthly basis and include the Debtors Manager in the emails.
• Ensure to hand in request(s) for trace(s) where required during the course of the month and keep accurate record thereof.
• Ensure to hand in request(s) for handover(s) where applicable during the course of the month and keep accurate record thereof.
• Ensure to send the appropriate statements to Duvesco during the course of the month if requested and keep accurate record thereof.
• Ensure monthly statements are sent to the correct people no later than the 7th of each month.
• Ensure to send monthly action deposits after each month and inform Bookkeepers of appropriate action taken and include the Debtors Manager in all communication.
• Send SMS`s requested by the Medical Aid Department on a monthly basis and keep accurate record of SMS`s sent.
• Print debtors all age analysis on a monthly basis and keep accurate record thereof.
• Print COD Investigation Accounts and Debtors Reports on a monthly basis and keep accurate record thereof.
• Each new month ensure electronic data transfer from Unisolv to Excel receipts and receipt reversals should be done on staff accounts for the previous month and accurate record should be kept thereof.
• Ensure recons and journals are done on a daily basis where required and accurate record should be kept thereof.
• Comply with the financial year end standard operating procedure
• Open Staff Cash Accounts (3CO).
• Open Dis-Chem Flu and Wellness Debtors Account (Dis-Chem Clinic Accounts).
• Open Script Tracking Levy Write off Account (910007) (Script Tracking (Write Off) Account (Store)) – Script Tracking w/o to income statement.
• Open Script Tracking Levy Write Off Account (910008) (Script Tracking (Write Off) Account (System Error)) – Script Tracking w/o to Medical Aid W/O Account.
• Open Script Medical Fraud Account (910009) (Script Medical Fraud Account).
• Open Medical Aid Write off Account (920007) (Medical Aid Write off Account (Head Office Only)) – eX Medical.
• Medical Aid administrator change account (920008) (Medical Aid Write off Account (Head Office Only)) – eX Medical Administrator

Competencies

Essential:

• Debtors knowledge
• English – Read, write and speak well.
• Trustworthy and honest. Team player.
• Be able to apply logic to a problem, daily task consists of queries, investigation, reconciliation and application
• Deadline orientated and good time management skills.
• Able to relate to other people.
• Computer Skills – Microsoft Office: Word, Excel, PowerPoint and Outlook. Unisolv

Special conditions of employment:

• Needs to work under pressure and reach tight deadlines
• South African citizen
• MIE, clear criminal and credit

go to method of application »

Dis-Chem Pharmacies requires a Merchandiser for their Park Meadows Store in Kensington. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:

Essential:

• Strong command of the English language
• Presentable
• Effective engagement with customers, management and staff
• Trustworthy and honest
• Time management

Advantageous:

• Bilingual
• Knowledge of merchandising standards and the FMCG industry
• Product and category knowledge
• Ability to analyse ZMORE reports for ordering and stock taking
• Report bad/suspicious behaviour relating to both staff and customers

Special conditions of employment: 

• Willing and able to work retail hours
• Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records