Eaton is a power management company with 2015 sales of $20.9 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more informatio...
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Join our dynamic team as a Field Services Engineer! In this role, you will be pivotal in delivering top-notch UPS field services, including installations, repairs, and battery management. If you have a passion for technology and a commitment to customer satisfaction, we want to hear from you!
Key Responsibilities:
Install AC and DC systems efficiently.
Troubleshoot and repair UPS systems in the field and at our facilities.
Replace batteries and conduct thorough site surveys.
Analyze electrical environments and diagnose MCCs, Variable Speed Drives (VSDs), and power distribution systems.
Compile detailed site analysis reports.
Build and maintain trusting relationships with customers.
Promote and sell Eaton Electrical South Africa service offerings.
Prepare monthly service activity reports.
Participate in standby service as required.
Travel extensively, both nationally and internationally.
Adhere to Eaton EHS standards and seek guidance when necessary.
Qualifications:
Education: N-Dip in Electrical Engineering or higher.
Experience:
5+ years with UPS systems.
2+ years in data center operations.
5+ years in power electronics.
5+ years in field service roles.
Skills:
Strong customer orientation and interpersonal skills.
In-depth knowledge of AC and DC systems and electrical distribution.
Proficient computer and project management skills.
Excellent communication and problem-solving abilities.
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