Pre Sales Solutions Engineer Africa at Motorola Solutions

JOB DESCRIPTION

• This is a hybrid role that is both technical and sales-oriented and focuses on supporting the Motorola Solutions Video Security & Access Control business opportunities.

Your key responsibilities will include (not limited to): 

• Have positive attitude and can properly manage time and tasks, even when under pressure or having short deadlines
• Support Sales teams in responding to RFPs, designs, specifications, and quotes
• Develop and maintain strong relationships with Sales teams, consultants, partners and end users
• Technical resource for end user webinars and presentations to help assist with closing deals
• Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects
• Tradeshow support and onsite customer visits including Proof Of Concept design and remote / onsite support
• Internal technical sales support for the organization
• Support Sales Team in responding to RFP’s and designing, specifying, and quoting systems
• Continuous self-development and increase knowledge on Motorola Solutions VS&A hardware and software solutions
• Effectively disseminate product knowledge by providing thorough training to field sales, pre-sales, consultants, partners and end users as required (requires travel)
• Develop and maintain strong relationships with customers and partners
• Help manage and develop certification training content
• Deliver certification training to sales and partner channel
• Collaborate with product support and engineering to help tackle complex customer issues
• Support Pre-Sales field escalations and manage to engage the required resources in Motorola to deliver a solution
• Support the Events Marketing team organizing field events, such as roadshows, trade shows, partners events, including in-house pre-setup of systems and shipping to the designated location. May require international traveling for setup and attending roadshows, trade shows, partners events
• Onsite activities including international traveling when required, such as site surveys, systems audits and commissioning
• Administrative items including task assignment processes, calendar planning and monthly reporting on state of the territory
• Perform related duties as assigned

QUALIFICATIONS

• Experience in Pre-Sales Solutions Engineering or equivalent role for a technology company 
• Strong understanding of the access control, and video surveillance markets and solutions
• Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction
• Be capable of working as an individual contributor still part of a team to achieve corporate goals
• Native or native-like verbal and written communication skills in English
• Excellent presentation skills in-person or using remote teleconference tools
• Strong analytical and troubleshooting skills 
• Be capable of working under pressure and meeting deadlines
• Has a pleasant, friendly style of verbal and written communication 
• Strong knowledge and experience with Windows troubleshooting tools and techniques 
• Advanced knowledge of networking principles and communications
• Experience with computer hardware configuration and troubleshooting 
• Driving License and car for business transportation are a must (supported by corporate expenses policies)

PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING SKILLS AND EXPERIENCE

• Cloud hosted video and access control solutions experience
• University degree or diploma in technology matters
• Prior experience in the security industry, including certifications in enterprise and/or cloud hosted video and/or access control solutions
• Microsoft, Cisco and/or any other relevant technical certifications 
• Domain of other languages rather than English