Process Controller at Unilever

• The Process Controller is pivotal to maintaining efficient, compliant, and uninterrupted manufacturing operations. This role entails real-time monitoring of process parameters, executing timely adjustments to workflows and equipment, and promptly resolving operational disruptions. To ensure production resilience, the incumbent must demonstrate proficiency in operating all process plants, with mastery of at least two. Their technical oversight spans the entire production lifecycle—from raw material intake to final product output—ensuring consistent achievement of quality, safety, and performance standards.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Operational Excellence

• Monitor and fine-tune production processes and equipment to maintain optimal performance, quality, and throughput. Provide timeous output to Process Engineers and Engineering team to optimisations and improvements. 
• Record all process adjustments and communicate effectively with the process engineering team to ensure traceability and continuous improvement. 
• Lead first-response efforts to diagnose and resolve process or equipment malfunctions, escalating complex issues to respective teams as needed. Tracking of breakdowns and ensuring that feedback to Shift Co-Ordinator. 
• Ensuring that required material requests are fulfilled using the respective call off procedure. 

Reporting & Documentation

• Maintain accurate production logs, process condition reports, and compliance records. 
• Review production data to identify trends, deviations, and opportunities for improvement, ensuring these are communicated effectively. 

Safety, Quality & Compliance

• Enforce safety, health, and sanitation protocols to maintain a compliant and hazard-free work environment. 
• Conduct risk assessments and implement preventative measures to mitigate operational risks 
• Ensure that all risks and observations are captured on Digital Systems. 
• Ensure that all Quality deviations from specifications are captured with digital Emergency Work Orders (EWO’s) 

Maintenance Coordination

• Collaborate with maintenance teams to schedule and oversee routine servicing and urgent repairs, minimizing downtime and preserving equipment integrity. Providing insights to maintenance plans. 
• Ensure that all breakdowns, deviations from baseline condition are captured with digital Emergency Work Orders (EWO’s) 

Process Improvement & Innovation

• Participate in cross-functional teams to develop and implement process enhancements and new production initiatives. 
• Apply lean manufacturing principles and continuous improvement methodologies to optimize workflows and reduce waste. 
• Provide operational and process inputs for incoming projects. 

Training & Development

• Train and mentor new and existing staff on process control techniques, equipment operation, and safety standards. 
• Promote a culture of accountability, technical excellence, and proactive problem-solving. 

Environmental Stewardship

• Conduct environmental monitoring and ensure production activities comply with sustainability goals and regulatory requirements.
• Report and quantify any erroneous spillages, material losses and suitably support the response team. 

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

Essential

• Qualification in National Diploma or Equivalent Chemical Engineering.
• Knowledge of Process Plant Operations.
• 2 years of experience in the Process Plant.
• Experience of manufacturing in a Fast-Moving Consumer Goods Company. (FMCG)

Additional Requirements:

• Must be flexible within pattern of shift work to accommodate factory shutdowns, training courses etc.
• Must be flexible to relieve other parts of the plant when required to

Skills

• IT Skills – competent in the use of Microsoft Office; Excel and Word programme is preferred.
• Good Attention to detail
• Good Communication Skills
• Agile Mindset