Product Development Engineer at Broadband Infraco

Key Responsibilities:

Reporting to the Chief Engineer the incumbent will:

• Lead the end-to-end development of new fibre and wireless broadband products.
• Design scalable and reliable broadband solutions for enterprise, wholesale, and residential customers.
• Develop and improve product features based on customer needs and emerging technologies.
• Manage the entire product lifecycle from concept and prototyping to deployment and performance monitoring.
• Continuously analyse product performance and implement upgrades to improve service quality and customer satisfaction.
• Oversee product testing, including lab and field trials, to ensure service reliability and performance standards.
• Conduct thorough market research and competitor analysis to identify trends and customer needs.
• Collaborate with the sales and marketing teams to align product development with market demand.
• Recommend strategic product development initiatives based on data analysis and market forecasts.
• Work closely with network engineers, customer solution engineers and operations teams to integrate new products into the company’s infrastructure.
• Liaise with vendors and technology partners.
• Develop and maintain technical documentation, including product specifications, user guides, and installation procedures.
• Drive continuous improvement in the company’s product portfolio, focusing on efficiency, performance, and customer satisfaction.

Qualifications and Experience:

• Bachelor’s degree in Electrical Engineering, Computer Science or a related field.
• Minimum of 3-5 years of experience in product development or engineering, ideally in a telecommunications or broadband company.
• Strong background in fibre optic and wireless technologies, IP products, and networking protocols such as BGP, MPLS, IPv4/IPv6.
• Excellent communication and presentation skills for both technical and nontechnical audiences.
• Experience with internet and broadband products, including SD-WAN, cloud services, and network security solutions.
• Knowledge of core network design, IP backbone, fibre networks (DWDM and OTN), and wireless technologies (Wi-Fi, LTE, 5G).
• Ability to work collaboratively in cross-functional teams.