Jobs Available at Broadband Infraco

Key Responsibilities:

Reporting to Chief Sales and Marketing Officer, the incumbent will:

• Strategic sales management by driving sales growth.
• Implementation of sales strategy.
• Develop account plans for assigned portfolios.
• Lead internal engagements for translation of customer needs.
• Foster and manage multi-stakeholder complex relationships and project manage internal stakeholders.
• Manage revenue generation processes.
• Prepare and present targeted proposals.
• Retention of existing customers.
• Ensure that pricing approval processes are adhered to.
• Execution of complex tender proposals.
• Ensure that all legal required documents are submitted by customers.
• Manage internal and external stakeholder.
• Management for revenue generation.
• Liaise with billing and admiration on verification of invoices and collection of outstanding monies.
• Submission of all relevant documents to trigger billing.
• Monitor and track client performance and report accordingly.
• Provide inputs and present to cross functional forums.

Qualifications and Experience:

• Minimum 3 years Bachelor’s degree or National Diploma in Commerce or Business Management.
• Minimum 6 years sales experience with at least 3 years in dealing with complex accounts where there are multiple role players within the account as well in the field of Engineering.
• Minimum 3 years Telecommunications related experience.
• Minimum 3 years’ experience of working with submarine cable landing system (e.g WACS – West Africa Cable System)
• Proven customer service affinity.

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Key Responsibilities:

Reporting to the Chief Engineer the incumbent will:

• Lead the end-to-end development of new fibre and wireless broadband products.
• Design scalable and reliable broadband solutions for enterprise, wholesale, and residential customers.
• Develop and improve product features based on customer needs and emerging technologies.
• Manage the entire product lifecycle from concept and prototyping to deployment and performance monitoring.
• Continuously analyse product performance and implement upgrades to improve service quality and customer satisfaction.
• Oversee product testing, including lab and field trials, to ensure service reliability and performance standards.
• Conduct thorough market research and competitor analysis to identify trends and customer needs.
• Collaborate with the sales and marketing teams to align product development with market demand.
• Recommend strategic product development initiatives based on data analysis and market forecasts.
• Work closely with network engineers, customer solution engineers and operations teams to integrate new products into the company’s infrastructure.
• Liaise with vendors and technology partners.
• Develop and maintain technical documentation, including product specifications, user guides, and installation procedures.
• Drive continuous improvement in the company’s product portfolio, focusing on efficiency, performance, and customer satisfaction.

Qualifications and Experience:

• Bachelor’s degree in Electrical Engineering, Computer Science or a related field.
• Minimum of 3-5 years of experience in product development or engineering, ideally in a telecommunications or broadband company.
• Strong background in fibre optic and wireless technologies, IP products, and networking protocols such as BGP, MPLS, IPv4/IPv6.
• Excellent communication and presentation skills for both technical and nontechnical audiences.
• Experience with internet and broadband products, including SD-WAN, cloud services, and network security solutions.
• Knowledge of core network design, IP backbone, fibre networks (DWDM and OTN), and wireless technologies (Wi-Fi, LTE, 5G).
• Ability to work collaboratively in cross-functional teams.