Job Openings at Western Cape Social Development

Minimum Requirements

• Formal tertiary qualification in Social Work (e.g. Bachelor of Social Work) that allows professional registration with the SACSSP; registration and proof of current registration with the South African Council for Social Service Professions (SACSSP).
• A minimum of 7 years of appropriate experience in social work after registration as a social worker with the SACSSP. Valid Code B (or higher) Driving Licence.
• NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.

Key Performance Areas

Key performance areas/daily duties:

•  To ensure that a social work service with regard to the care, support, protection, and development of vulnerable individuals, groups, families, and communities through the relevant programs is rendered, Attend to any other matters that could result in, or stem from, social instability in any form. Supervise employees engaged in these functions;

This would include the following actions:

• Conduct assessments that are problematic for supervisees, aimed at identifying conditions in individuals, groups, families, and communities that justify relevant interventions.
• Ensure that the appropriate recommendations and interventions required to address the conditions are identified. Ensure the development and planning of programs to render the recommended interventions efficiently, effectively, and economically.
• Ensure that the recommended interventions are implemented by supervisees by providing continuous support, counseling, guidance, and advice to supervisees.
• Monitor and evaluate the effectiveness of the recommended interventions; Ensure reporting on progress and identify further/amended interventions to address the identified conditions; Study, interpret, apply, and give guidance on legislation and policies in the identified work fields to supervisors and other role players/stakeholders.
• Perform statutory functions that are problematic for supervisees relating to the relevant function, compile court reports, and attend to court inquiries and the other tasks emanating from these matters.
• Ensure that records of social work interventions, processes, and outcomes are produced and maintained. Ensure implementation and compliance with all standard operating procedures and sector norms and standards.

Competencies

• Knowledge of the following: Job-related knowledge; analytic and diagnostic tools, assessment tools, evaluation methods, and processes. Personnel Management, Supervision Framework for Social Workers, and Social Work Legislation Related to Children. Social work theory and interventions; Information and knowledge management, protocol, and professional ethics
• Job-Related Skills: Organizing and planning; project planning; psychosocial intervention; communication and language (2 official languages of the Western Cape Government); People management practices; interpersonal, report writing, computer literacy, presentation and facilitation, problem solving and analytical, and client orientation and customer focus.

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Minimum Requirements

• An appropriate 3-year post-school qualification; Registration with SACE as a professional educator; A minimum of 3 years experience as an Educationalist/ Educator; A valid (Code B or higher) driving licence. 
• NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.

Key Performance Areas

• Implement Educational Programmes at Facilities in Accordance with Curriculum Requirements and Departmental Legislation;
• Implement facility policies and procedures to enhance safe care/custody and development of residents (MDT, incident reporting, behaviour management, unauthorised articles, etc.);
• Perform administrative functions; Continuous Professional Development: Keep up to date with new developments in the social work and social welfare fields.

Competencies

• Knowledge of the following: Applicable policies and procedures; Public service procedures; Labour Relations; Financial Management; Project Management; Interpret and apply policies and procedures.
• Skills needed: Problem solving, sound budgeting, planning, facilitation, influencing and interpersonal relations; Written and verbal communication; Planning and organising; Learning and researching; Relating and networking; Adapting and responding to change; Adhering to principles and values; Analysing.

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Minimum Requirements

• Grade 12 (Senior Certificate or equivalent qualification); 1 year experience in NGO or Customer Care.

Key Performance Areas

• Perform front desk service; Facilitate all complaints and escalate accordingly;
• Provide information to customers regarding available services;  Render general administrative support services.

Competencies

• Knowledge of the following: Registry duties, practices as well as the ability to capture data, and operate computer; Storage and retrieval procedures in terms of the working environment; Understanding of the work in registry. 
• Skills in the following: Numeracy skills; Literacy skills; Language skills; Negotiation; Communication skills; Computer Literacy; Conflict Resolution; Organising and Planning Skills.

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Minimum Requirements

• Grade 1: Grade 10 plus completion of the learnership to allow registration with the South African Council for Social Service Professions (SACSSP) as Social Auxiliary Worker; Registration with the SACSSP as Social Auxiliary Worker; A valid code 08 driving licence.

Key Performance Areas

• Provide assistance and support to social workers with the rendering of a social work service with regard to the care, support, protection, and development of vulnerable individuals, groups, families, and communities through the relevant departmental programs.
• Assist social workers to attend to any other matters that could result in, or stem from, social instability in any form; Continuous professional development; perform administrative support functions in support of social workers as required of the job.

Competencies

• Knowledge and basic understanding of the following: Human behaviour, relationship system and social issues; South African social welfare context: the policy and practice of developmental social welfare services;
• South African judicial system and the legislation governing and impacting of social auxiliary work; Basic knowledge of financial matters related to social auxiliary work;
• Uses appropriate resources in service delivery to client systems; Implement appropriate social auxiliary work methods and techniques to address the social needs of client systems; Information and Knowledge Management (Keep precise records and compile accurate reports on social needs and social auxiliary work activities and file them appropriately; · Protocol and professional ethics.

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Minimum Requirements

• An appropriate qualifcaion at NQF level 6 (equivalent or higher qualification); A minimum of 1 year relevant experience.

Key Performance Areas

• Develop and maintain regional information management systems; Coordinate Information and Communication Technology services;
• Analyse and present business management information [financial and non-financial data (NFD)];
• Identification, implementation and maintenance of knowledge and information management services in the region; 

Competencies

Knowledge and working experience of the following:

• legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions; information systems that aid in the management of knowledge and information pertaining to the line function; project management; operational management practices; procurement and tendering processes;
• Knowledge and understanding of policy development, and operational management, monitoring and review processes, modern systems of governance and administration;
• Knowledge and understanding of public service procedures, processes and systems; the regional and local political, economic and social affairs impacting on the provincial government of the Western Cape; constitutional, legal and institutional arrangements governing the South African public sector; public finance, human resources and discourse management processes; the Public Finance Management Act, National and Provincial Treasury Regulations, other financial policies, prescripts, directives and collective agreements; the functioning of the province and the activities of sister departments/related functional areas; the policies of the government of the day; labour relations legislation and regulations; performance; management and information systems.

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Minimum Requirements

• A 3-year qualification (National Diploma/B-Degree in Public Finance and/or Accounting or equivalent),
• A minimum of 3 years’ middle management experience.

Key Performance Areas

• Oversee financial management (Budgeting and Reporting Financial Administration, Revenue Management, expenditure and Account) processes in the region;
• Lead Supply Chain Management (demand, acquisition, contract, logistics, and disposal management), as well as the maintenance and 
  safeguarding of regional assets; Direct the Management of Logistical Services within the region;  
• Plan and manage the work of and account for the 
  overall performance of the Subdirectorate; People Management of the Subdirectorate; Financial Management for the Subdirectorate.

Competencies

• Knowledge of and working experience with the legislation, regulatory frameworks, policies and best practices that have a bearing on the line functions; information systems that aid; information pertaining to the line function; project management; operational management practices; procurement and tendering processes; policy development, and operational management, monitoring and review processes; modern systems of 
  governance and administration; public service procedures, processes and systems;  the regional and local political, economic and social affairs impacting on the provincial government of the Western Cape; Constitutional, legal and institutional arrangements governing the South African public sector; public finance, human resources and discourse management processes;
• Public Finance Management Act, National and Provincial Treasury Regulations, other financial policies, prescripts, directives and collective agreements. the functioning of the province and the activities of sister departments/related functional areas; the policies of the government of the day; Labour Relations legislation and regulations; Knowledge and understanding of performance management in general;Treasury Regulations, 2001;
• Financial Management (Budget Control); Financial administration (LOGIS / BAS / IPS system); Asset management ( LOGIS / contract management); Infrastructure (U-AMP inputs and out roll of accommodation); ;Health and safety management (OHS Matters);Fleet Management (Fleetman System / Recons); Operational planning processes; Minimum Information Security Standards, 1996.

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Minimum Requirements

• Grade 12 (Senior Certificate or equivalent qualification)

Key Performance Areas

• Provide registry counter services; Handle incoming and outgoing correspondence;
• Render an effective filing and record management service;
• Operate office machines in relation to the registry function; Process documents for archiving and/or disposal.

Competencies

• Knowledge of the following: Registry duties, practices as well as the ability to capture data, and operate computer;  Understanding of the legislative framework governing the Public Service;  Storage and retrieval procedures in terms of the working environment; Understanding of the work in registry;  Electronic records management / electronic content management systems, including scanning, indexing, filing and retrieval of records. 
• Skills in the following: Numeracy skills; Literacy skills; Computer literacy; Planning and organisation; Good verbal and written communication skills; Records Management / ECM system; Scanning and electronic document handling skills; Attention to detail in records capturing and filing; Ability to operate an Electronic Records Management / ECM system.

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Minimum Requirements

• A Grade 12 (Senior Certificate or equivalent qualification); A minimum of 6 years relevant experience.

Key Performance Areas

• Supervise the following: Supervise and render an effective filing and record management service;
•  the Coordination, Handling, and Distribution of Incoming and Outgoing Correspondence; human resources/staff;  the processing and process documents for archiving and/disposal; provide registry counter services.

Competencies

• Knowledge of the following: Registry duties, practices as well as the ability to capture data, and operate computer;
• Legislative framework governing the Public Service; storage and retrieval procedures in terms of the working environment;
• Skills in the following: Proven computer literacy; Planning and organising; Communication (written and verbal). 

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Minimum Requirements

• Formal tertiary qualification in Social Work (e.g. Bachelor of Social Work) that allows professional registration with the South African Council for Social Service Professions (SACSSP); Compulsory registration with SACSSP as a Social Worker;
• A minimum of 10 years appropriate/ recognisable experience in social work after registration as Social Worker with the SACSSP.

Key Performance Areas

• Provide a Social Welfare and Community Development service of the highest, most advanced and specialised nature within a defined area(s) of specialisation with regard to the care, support, protection and development of vulnerable individuals, groups, families and communities through the relevant programmes in partnership with stakeholders.
• Attend to any other matters that could result in, or stem from, social instability in any form; Facilitate the development and planning of programmes and interventions to render a social welfare and community development service through the efficient, economical and effective utilisation of financial resources; Management of service delivery area(s) (unit(s)) to ensure that an efficient and effective social welfare and community development service is delivered through the efficient and effective utilisation of human resources; Plan and ensure that social welfare and community development research are undertaken; Undertake complex social welfare and community development research.
• Perform and / or ensure that all the administrative function required in the service delivery area(s) are performed; Keep up to date with new developments in the Social Welfare and Community Development field; Supervise all the administrative functions required in the service delivery area(s) and undertake the higher level administrative functions.

Competencies

• Knowledge of the following: Analytic, diagnostic, assessment tools, evaluation methods and processes (Social Work); Personnel Management; Supervision Framework for Social Work profession; Social Welfare and Community Development legislation related to children; Social Welfare and Community Development theory and interventions; Information and Knowledge Management; Protocol and professional ethics.
• The following skills: Organising and planning; Project planning; Psycho social intervention; Conflict management; Proven computer literacy; Written and verbal communication skills.

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Minimum Requirements

• A Grade 12 qualification (Senior Certificate or equivalent qualification). Valid Code B (or higher) driving license. 
• NB: People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.

Key Performance Areas

• Receive children and youth to the care facility after admission; This would include the following actions: Engagement; Assessment / Plan of Action; Implementation of Developmental and Recreational Programs;
• Monitor and evaluation of developmental and recreational programs; Referral of professional services (e.g. appointment register, observation book, occurrence book);
• Enhance participation of the learners at the Facility in sport, recreation, arts and culture programmes and services; Continuous Professional Development; Perform administrative work and clerical functions as required.

Competencies

• Knowledge of the following: Developmental programmes; Clerical/ Administrative processes and procedures; Rules and procedures of the care centre; Planning and organising skills;
• Ability to intervene and resolve conflict; Problem solving skills; Planning and organising skills; Conduct him/herself in a respectful manner when dealing with clients; Communication (written and verbal) skills;
• Proven computer literacy; Have the ability to work with children in conflict with the law.

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Minimum Requirements

• Grade 1: An appropriate 3-year tertiary qualification (National Diploma/B-Degree or higher); No experience required.
• Grade 2: An appropriate 3-year tertiary qualification (National Diploma/B-Degree or higher); A minimum of 10 years appropriate experience in Community Development work after obtaining the required tertiary qualification.
• Grade 3: An appropriate 3-year tertiary qualification (National Diploma/B-Degree or higher); A minimum of 20 years appropriate experience in Community Development work after obtaining the required tertiary qualification.

Key Performance Areas

• Identify and facilitate the implementation of integrated community development interventions in partnership with the community and other relevant stakeholders;
• Liaise and co-ordinate with all relevant role players, internal and external and stakeholders (e.g. in departments/provinces, NGOs, local community structures and faith-based organisations) to facilitate collaboration and to establish partnerships to ensure the sustainability of development actions within the community; Support communities and perform administrative support on community development and related activities;
• Keep up to date with new developments in the community development field to enhance service delivery. Monitor funded organisations' financial compliance to ensure transferred funds are utilised in line with approved activities; Implementation of the approved Community Development Norms and Standards.

Competencies

• Knowledge of the following: Community development work, skills, attitudes and values of communities; Human behaviour and social systems and legislation to assist with interventions at the points where people interact with their environments in order to promote self-empowerment;
• The ability and competence to co-ordinate community development structures and ability to manage projects; The ability to influence individuals and group to participate in their own self-empowerment ventures; The understanding of social dynamics of communities;
• Skills needed: Presentation; Proven computer literacy; Written and verbal communication; Facilitation; Research; Knowledge and understanding of basic Financial Management.

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Minimum Requirements

• Grade 12 (Senior Certificate or equivalent qualification)

Key Performance Areas

• Render general clerical support services: Record, organise, store, capture and retrieve correspondence and data (line function); Update registers and statistics; Handle routine enquiries;
• Make photocopies and receive or send facsimiles; Distribute documents/packages to various stakeholders as required; Keep and maintain the filing system for the component; Type letters and/or other correspondence when required; Keep and maintain the incoming and outgoing document register of the component;
• Provide supply chain clerical support services within the component; Liaise with internal and external stakeholders in relation to procurement of goods and services; Obtain quotations, complete procurement forms for the purchasing of standard office items; Stock control of office stationery; Keep and maintain the asset register of the component (district offices).
• Provide personnel administration clerical support services within the component; Maintain a leave register for the component; Keep and maintain personnel records in the component; Keep and maintain the attendance register of the component; Arrange travelling and accommodation.
• Provide financial administration support services in the component; Capture and update expenditure in component;  Check correctness of subsistence and travel claims of officials and submit to manager for approval; Handle telephone accounts and petty cash for the component.

Competencies

• Knowledge of the following: Clerical duties, practices as well as the ability to capture data, operate computer and collecting statistics; Legislative framework governing the Public Service; Working procedures in terms of the working environment. 
• Skills in the following: Written and verbal communication; Literacy; Numeracy; Presentation; Decision –making; Computer literacy; Interpersonal; Flexibility; Planning and organising.