Product Lead at Sanlam Group

What will you do?

• The Product Lead for Sanlam Group Loyalty & Rewards (supporting SLS) will manage the overall product and delivery streams within Sanlam Life & Savings (SLS), working closely with the product houses SRM, SRS, Glacier, Sanlam Connect, and Sanlam Corporate.
• The role focuses on developing and embedding the customer value proposition (CVP) into these product houses, ensuring seamless alignment of timelines, execution, and delivery management.
• You will own the end-to-end roadmap, coordinate across multiple stakeholders, and ensure that Loyalty & Rewards product is consistently integrated into SLS offerings as part of Sanlam’s broader digital and loyalty strategy.

What will make you successful in this role?

Product Strategy & CVP Development

• Define and align CVP with SLS product houses (SRM, SRS, Glacier, Connect, Corporate).
• Embed rewards and loyalty mechanisms into existing and new product offerings.
• Balance customer acquisition, retention, and engagement objectives with SLS business goals.

Delivery & Execution

• Manage the overall product and delivery roadmap across SLS, ensuring milestones are achieved.
• Coordinate with Tech, Data, and Ops teams to deliver integrations and product rollouts.
• Monitor dependencies across business units and proactively mitigate delivery risks.
• Ensure the team backlog is visible, transparent, and prioritised, giving all stakeholders clarity on delivery commitments.
• Help manage and remove impediments that block Tech, Design, and Product Owners, enabling them to deliver effectively on requirements from product houses.

Stakeholder & Partner Management

• Serve as the key product interface between Sanlam Group Loyalty & Rewards and SLS product houses.
• Facilitate ongoing alignment with SLS leadership and Sanlam FinTech.
• Drive collaboration with marketing, legal, and compliance to ensure seamless delivery.

Governance & Compliance

• Oversee delivery governance and ensure compliance with regulatory requirements.
• Track delivery outcomes, report progress, and align with broader programme governance.

Qualification and Experience

• Degree or Diploma and the required Certification with 8 to 10 years related experience.

Knowledge and Skills

• Strong product management and delivery leadership experience in financial services.
• Experience working with multiple product houses or business units.
• Proven stakeholder management skills at senior and executive level.
• Deep understanding of customer value propositions and rewards integration.