Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharmacy chain by Professional Management Review, and has also bee...
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Job Description
- Dis-Chem Pharmacies require the committed services of a Customer Consultant for their Greenhills Mall (Empangeni - New Store). Interact with Dis-Chem’s customers, and provide them with the necessary information to address inquiries regarding products and services.
- Deal with, and help resolve any customer complaints and concerns.
Minimum Requirements:
Essential:
- Grade 12 / Matric (with at least 60% in English, Afrikaans and Maths Literacy)
- At least 1-year experience in administration or public relations
- Strong communication and customer interaction skills
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- Administration / Customer Service / Public Relations qualification
- Third additional language
- SAP experience
Job Description:
- Ensure accurate data capturing and completion of documentation is done
- Check card balances, card reports and/or statements for customers
- Manage daily and weekly inventory control cards, magazines, application forms, baby bags, travel kits, promotional items, partner goody bags, free gifts and other promotional items
- Ensure Accurate Process of Transaction – TRMS – capturing and reporting
- Manage stock control and shrinkage
- Checkpoint reversals on statements
- Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to the Admin Manager on a daily basis
- Ensure effective internal communication (within customer service/benefits programme)
- Escalate compliments, complaints and product sourcing to Senior or Regional Customer Consultants daily
- Manage and report complaints and compliments through the customer service diary
- Ensure effective external communication (customer feedback)
- Respond to written or e-mail queries on various platforms
- Ensure Store Manager and relevant employees are kept informed of all elements regarding the benefit programme
- Adhere to excellent telephone etiquette at all times according to Dis-Chem’s SOPs
- Accurate recruitment and capturing of customers
- Coordinate and manage in-store events and promotions
- Create a central point of contact for all general queries, compliments and complaints
- Assist customers with any queries, and refer customers to the appropriate departments where applicable
- Ensure visibility of the Benefits Programme signage and/or current promotional signage regarding the Benefits Programme displayed at the customer service help desk or till points
- Be visible on the store floor when a second Customer Consultant can relieve you at the Customer Consultant department
- Provide relevant benefit programme training to all departments, and ensure implementation of training
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Administration of customer relations
- Strong command of the English and Afrikaans languages
- Exceptional communication and active listening skills
- Problem-solving skills
- Sound analytical skills
- Patience
- Honest and trustworthy
- Time management
- Ability to lead by example
Advantageous:
- Relevant administration course
- Knowledge of the POPI and Consumer Protection Act
- Third additional language
Special conditions of employment:
- Willing and able to work retail hours
- Valid driver’s license and own reliable transport for travel to meetings and training
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 04 February 2026
go to method of application »
Job Description
- The Dis-chem Pharmacy Lenz Quarter require a Frontshop Assistant, to provide appropriate merchandising practices in accordance with Dis-chem Corporate Stores policies and procedures. Properly execute and maintain The Local Choice Corporate Stores merchandising standards
Essential:
- Grade 12 / Matric
- 0 – 6 Months Retail work experience
Advantageous:
- 1 Year work experience within Retail
Job Description:
- Restock the merchandise appropriately when needed to ensure maximum sales
- Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space immediately
- Maintain the stock on the shelves to ensure it has not reached its sell by date and apply FIFO principle
- Ensure that full ranges of products are on the shelves at all times
- Facilitate rotation of stock on a regular basis and adhere to The Local Choice Corporate Stores stock control procedures
- Keep the storeroom organized, neat and tidy
- Report low stock levels, items that are out of stock, damaged stock and expired stock to management
- Ensure stock is rotated on a continual, first in first out basis
- Assist with the cycle counts and general stocktaking
- Boxes must be flattened after unpacking stock and taken to the designated area. Also they should be checked by the security guard
- Identify and report damaged and expired stock immediately to management
- Uphold The Local Choice Corporate Stores merchandising policy and procedure standards
- Adhere to The Local Choice Corporate Stores operating standards, store layout and merchandising layouts
- Front shop shelves and products must be neatly presented and visible at all times
- Labels and pricing must be correct at all times
- Report all price discrepancies to management
- Be aware of new products and maintain up to date product knowledge
- Manage restocking of merchandise and supplies when needed to ensure maximum sales
- Merchandising displays must be built, faced up, stocked and maintained according to TLC Corporate Stores procedures
- Maintain the daily physical upkeep of store and merchandise displays and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with the loading and off-loading of stock when needed
- Items without barcodes must be clearly marked
- Be available to assist with back shopping when needed
- All merchandise must be handled carefully to prevent any losses
- Provide friendly, helpful and courteous assistance and advice to all customers
- All out of stock queries from customers must be followed up on
- All customer stock queries must be dealt with and resolved within a reasonable time
- The correct uniform and name badge must be worn at all times
- Assist with the training of new and current team members
- Report bad and suspicious behavior – staff and customers – to management
- Housekeeping must be in accordance with The Local Choice Corporate Stores standards. Make sure that your workstation is always clean and tidy
- Adhere to The Local Choice Corporate Stores Policies and Standard Operating Procedures
- Adhere to Health and Safety rules and regulations
- Adhere to The Local Choice Corporate Stores uniform and personal appearance policy
Competencies:
Essential:
- Trustworthy and honest. Client Service
- Interpersonal Relations, Interpersonal Awareness, Thoroughness, Organization Sensitivity, Identification with Management
- Cooperation and, Customer Orientation
- Give constant feedback to store manager and field service advisors
- Interaction with management and customers
- Good time management. Self-discipline and appearance. Lead by example. Creative Thinking, Ethics, Even Temperament, Initiative, Personal Credibility, Results Oriented, Accountability, Attention to detail, Workmanship, Learning Ability, Need to Achieve, Integrity, Initiative, Insight, Energy, Focus on Quality, Conduct
- Target and Deadline Driven
- English – Read, write, speak and understand. Writing Skills, Oral Communication, Listening and, Document Use
Advantageous:
- Merchandising standards and FMCG industry. Working with Planograms. Category Knowledge
- 2nd Additional language
Special conditions of employment:
- Driver’s license/ Reliable transport
- South African citizen or valid work permit
- Clear credit and criminal records
Remuneration and benefits:
Closing Date 28 January 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies require a Frontline Supervisor for their Greenhills Mall (Empangeni - New Store). Support customer service to ensure a world class shopping experience.
- Liaise between management and cashiers. Supervise day-to-day operations of Cashiers to ensure smooth running of till points. Record customer transactions with zero tolerance towards inaccuracy and to eliminate fraud risk.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor
- Sound numerical skills
- Computer literate – MS Office
- Willing and able to work retail hours.
Advantageous:
- Certificate in Computer Literacy
- 3 years’ work experience, with 1 year supervisory experience
- Working knowledge of SAP
Job Specification:
- Manage and report all customer compliments and complaints to management.
- Ensure branch queues flow smoothly.
- Pay attention to the manner in which customers respond to cashiers, and act accordingly.
- Manage the shorts and overs at the points of sale, including floats.
- Manage discrepancies at the point of sale.
- Authorise line voids, tender ups and price overrides.
- Manage refunds and returns transactions according to Dis-Chem operating procedures.
- Transact all purchases – receive and process all types of payments (cash, card, vouchers, coupons and other payments accepted by Dis-Chem).
Ensure accurate document control by checking the following:
- Drop registers
- Documents verification
- Customer documentation
- Correct handling of the gloats as per our standard operating procedures.
- All other documentation related to till operations
- Ensure back shopping and returned goods are handled correctly.
- Ensure all outgoing stock/items/scripts are scanned.
- Train and assist new cashiers
Competencies:
Essential:
- Cashier and retail operations knowledge
- Customer service and relations
- Dis-Chem supervisory principles, practices and methods
- Lead, motivate and inspire
- Problem solving
- Sound numerical skills
- Trustworthy and honest
- Presentable
- Strong command of the English language and an additional language
- Time management
Advantageous:
- Dis-Chem product knowledge
- Third additional language
- Customer service background
- SAP
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 04 February 2026
go to method of application »
Job Description
- The Dis-chem Pharmacy Three Rivers require a Store Driver for their Store. Deliver goods to customers in a timely, productive and professional manner while upholding The Local Choice Corporate Stores quality standards.
Essential:
- Grade 12 / Matric
- Valid Driver License
Job Description:
- Safely transport products to customer locations in a timely, safe and courteous
- All the cash and product receipts must be given to the cashier before the close of business
- The correct products must be delivered to the correct customer within the specified time
- Fridge line deliveries must be prioritized and transported using cooler boxes and cold packs
- Use the shortest and most efficient route to the customer and back to the Store
- Return back to the store immediately after a delivery
- After completion of deliveries, the vehicle must be repacked to prevent boxes from falling and damaging the stock or vehicle
- Be fully accountable for all damages and losses throughout the delivery process
- Provide special care when delivering fragile and hazardous products
- Comply with minimum standards of efficiency and accuracy, in order to meet The Local Choice Corporate Stores requirements
- Follow delivery/ pickup instructions from management
- All collections and store returns must be correctly checked, signed for and returned to the receiving area
- All delivery paperwork must be signed upon delivery
- Have the correct names, contact details and addresses of customers before leaving on a delivery trip
- All invoices recorded on the delivery log sheet must be available and correctly recorded
- All invoices must be signed in the correct manner and report any discrepancies to the relevant manager
- Comply with The Local Choice Corporate Stores vehicle policy at all times
- Complete and maintain an accurate vehicle logbook
- Process payments on all transaction via EFT and cash payment options. Cheques are not to be accepted
- The vehicle must be locked at all times during the delivery process
- Responsible to keep the vehicle clean and washed
- Inspect vehicle for any defects and safe operational conditions before, during and after trips and report any concerns to the manager
- Report on all accidents and incidents involving drivers or company equipment immediately
- Adhere to the road traffic rules and regulations as per the road traffic act
- Be responsible for any traffic fines allocated to the vehicle he/ she is driving
- Maintain effective and efficient relationships with internal and external customers to improve operating efficiencies
- Establish long-term customer relationships through providing a prompt and courteous service
- Uphold professional behavior when dealing with customers
- Report customer complaints, and requests, and give accurate feedback to management
- Adhere to all applicable The Local Choice Corporate Stores policies and standard operating proceedures
- Adhere to health and safety rules and regulations
- Comply with the company uniform policy at all times
Competencies:
Essential:
- English – Read, write and speak well. Oral Communication, Listening and Document Use
- Be trustworthy an honest. Time Management. Client Service, Interpersonal Relations, Interpersonal Awareness, Thoroughness, Organization Sensitivity, Identification with Management, Cooperation and Customer Orientation
- Be self-motivated and deadline drive. Creative Thinking, Ethics, Even Temperament, Initiative, Personal Credibility, Results Oriented, Accountability, Attention to detail, Workmanship, Learning Ability, Need to Achieve, Integrity, Initiative, Insight, Energy, Focus on Quality, Conduct and, Target and Deadline Driven
Advantageous:
- Previous experience in a similar role
- 2nd Additional language
Special conditions of employment:
- Driver license and own reliable transport
- South African citizen or valid work permit
- Clear credit and criminal records
- Must be in good physical health this includes good eyesight
- Must be willing to be rotated to where needed and must be willing to perform any other function within the store, should the need arise
Remuneration and benefits:
Closing Date 28 January 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies' requires the services of a reputable Health Consultant specialising in Vitamins and Supplements for their Greenhills Mall (Empangeni - New Store).
- You will be responsible for effectively promoting and selling Dis-Chem Health Focus products through consistent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Minimum of 6 months’ sales experience in a Vitamins / Health environment
- Strong command of the English language
- Computer literate – MS Office
- Sound numerical skills
- Willing and able to work retail hours
Advantageous:
- Qualification in BSc Biomedicine and/or BSc Biotechnology, or relevant qualification within the health focus field
- Sales experience in a retail environment
- Experience in the health industry (vitamins, supplements or health foods)
- Fluent in a 2nd language prominently spoken in the area
Job description:
- Assist and advise customers, and ensure the highest levels of customer care and service are met
- Assist with back shopping when requested to do so, to ensure the effective operation of the department and store
- Keep merchandise displays in the health focus area stocked and faced up
- Report all price discrepancies to management as they appear
- Adhere to store layouts within the Health Department
- Ensure broadsheet items are well displayed, merchandised, promoted and available
- Implement promotional displays and merchandising material
- Achieve monthly team, brand and vendor targets
- Keep abreast with new products and product lines
- Follow the Health Department’s administrative processes and procedures, including, but not limited to, weekly returns, stock control and monitoring of stock levels
Competencies:
Essential:
- Promotions and personal selling
- Customer service
- Strong command of the English language
- Basic report analysis
- Team player
- Time management
- Honest and trustworthy
Advantageous:
- Product knowledge and stock control
- Bilingual
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary + commission
- Medical aid
- Provident fund
- Staff account
Closing Date 04 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies requires a Merchandiser for their Greenhills Mall (Empangeni - New Store). You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Knowledge of merchandising standards and the FMCG industry
- Product and category knowledge
- Ability to analyse ZMORE reports for ordering and stock taking
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 04 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies requires a Casual Merchandiser for their Greenhills Mall (Empangeni - New Store). You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Up to 6 months’ retail experience
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- At least 1 year retail experience
Job Description:
- Restock merchandise as needed to ensure maximum sales
- Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
- Ensure stock on shelves has not reached sell-by date
- Ensure the full range of products is on the shelves at all times
- Facilitate rotation of stock on a regular, FIFO basis
- Report low stock levels, out-of-stock items, damaged stock and expired stock to management
- Assist with counting of stock files and general stocktaking
- Adhere to Dis-Chem’s operating standards, store layout and planograms
- Ensure boxes are flattened after unpacking stock, and taken to the designated area
- Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
- Report all price discrepancies to management
- Keep abreast of current and new products
- Ensure merchandising displays are built, faced up, stocked and maintained
- Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
- Assist with loading and off-loading of stock
- Ensure items without barcodes are clearly marked
- Assist with back shopping
- Assist in training of new staff
- Provide friendly, helpful and courteous assistance and advice to all customers
- Ensure all out of stock queries from customers are followed up with the customer service out of stock list
- Ensure all customer stock queries are dealt with and resolved
- Ensure the correct uniform and badge are worn at all times
- Minimise any losses by handling all merchandise carefully
- Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations
Competencies:
Essential:
- Strong command of the English language
- Presentable
- Effective engagement with customers, management and staff
- Trustworthy and honest
- Time management
Advantageous:
- Bilingual
- Knowledge of merchandising standards and the FMCG industry
- Product and category knowledge
- Ability to analyse ZMORE reports for ordering and stock taking
- Report bad/suspicious behaviour relating to both staff and customers
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
Closing Date 04 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies’ Greenhills Mall (Empangeni - New Store) has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be to assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Basic computer skills (Word, Excel and Outlook). SAP.
- Retail experience
Job Specification:
- Manage and report all customer complements and complaints to management.
- Establish a professional relationship with customers.
- Ensure all customer stock queries are dealt with and resolved.
- Maintain effective external communication with customers when they require feedback.
- Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
- Adhere to the customer turnover per hour rate as per company benchmark.
- Manage the shorts and overs at the point of sale, including the floats.
- Manage refund and return transactions.
- Ensure that back shopping and returned goods are handled correctly.
- Verify and review deliveries and invoices for total accuracy.
- Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
- Manage and control high risk stock
- Prepare the run reconciliation on a daily basis.
- Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
- Maintain effective liaison between relevant parties.
- Maintain effective document control including but not limited to float, petty cash, cash on hand.
Competencies:
Essential:
- Retail administration and operational knowledge
- Team player, good customer relations
- Leadership and management skills
- Trustworthy and honesty
- Ability to work under pressure
- Deadline driven
Special conditions of employment:
- South African citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 04 February 2026
go to method of application »
Job Description
- Dis-Chem Pharmacies' requires a Receiving Clerk for their Greenhills Mall (Empangeni - New Store). You will ensure the efficient and accurate receiving and packing of stock in line with Dis-Chem’s SOPs and requirements, and customer needs within the store.
Minimum Requirements:
Essential:
- Grade 12 / Matric
- Computer literate
- Sound numerical skills
- Willing and able to work retail hours
Advantageous:
- Previous receiving / retail / FMCG experience
Duties and Responsibilities:
- Accurately verify, scan and capture physical goods received for the store, in accordance with company policy and standard operating procedures
- Receive all warehouse goods and invoices in accordance with company policy and procedures
- Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs
- Verify and check deliveries and invoices for total accuracy
- Ensure goods delivered are the goods invoiced and captured in terms of quantities, variant and condition
- Assist the Receiving Manager in preparing and logging warehouse claims on the warehouse claims system
- Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor
- Process all returns to suppliers in compliance with company SOPs
- Ensure all physical controls over the goods receiving area are in place and operational
- Maintain storerooms are in an acceptable and orderly condition
- Assist in managing and controlling high-risk stock
Competencies:
Essential:
- Knowledge of receiving operating procedures, administration
- Strong command of the English language
- Effective interaction with suppliers, management, reps and staff
- Sound analytical skills
- Time management
- Heavy lifting + 20kg
Advantageous:
- Bilingual
- Operating of the stock rotating system
Special conditions of employment:
- Willing and able to work retail hours
- Able and physically fit to lift and move heavy boxes (+ 20kg)
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Closing Date 04 February 2026
Method of Application
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