Product Manager: Product Support at SAAB Grintek

• The Product Manager will be accountable for the commercial viability, sustainment strategy, and lifecycle management of a portfolio of airborne military products (Line Replaceable Units – LRUs) delivered to customers. The role ensures informed decision-making regarding continued support, production of spares, repairs, and end-of-life strategies for fielded systems.
• The Product Manager acts as the central integrator of business, technical, contractual, and support information, enabling the Customer Support organisation to engage with customers effectively and make risk-balanced commercial decisions.

Your role / Key Responsibilities:

Product Portfolio & Commercial Accountability

• Own the commercial performance and lifecycle strategy of assigned in-service products/LRUs
• Develop and maintain business cases for:
• Continued product support
• Spare production
• Repair capability sustainment
• End-of-life and phase-out decisions
• Assess profitability, cost exposure, and commercial risk for low-volume, single-customer products

In-Service Support & Sustainment Strategy

• Define and maintain supportability strategies for delivered products, including:
• Repair vs replace decisions
• Spares manufacturing feasibility
• Minimum order quantities and cost drivers
• Coordinate with engineering, manufacturing, and supply chain to determine current and future production and repair capability

Obsolescence & Lifecycle Risk Management

• Obtain, consolidate, and maintain obsolescence data for components, materials, and processes.
• Evaluate the impact of obsolescence on:
• Cost
• Supportability
• Contractual obligations
• Propose mitigation strategies such as lifetime buys, redesigns, or support termination

Contractual & Customer Interface Support

• Maintain a strong understanding of contractual obligations, warranties, and support clauses for each product
• Support the Customer Support organisation in:
• Customer engagements
• Support negotiations
• Commercial and technical decision making
• Prepare decision material for customer discussions related to:
• Continued support
• Cost increases
• Capability limitations
• End-of-support notifications

Cross-Functional Coordination

• Act as the single point of consolidation across:
• Engineering
• Manufacturing
• Supply Chain
• Repair & Overhaul
• Finance
• Customer Support
• Ensure alignment between technical reality and commercial commitments

Key Deliverables

• Product lifecycle and sustainment plans
• Business cases and executive decision briefs
• Obsolescence risk assessments and mitigation plans
• Supportability and capability status reports
• Customer support decision support packs

Your profile

• Experience in product management, programme management, or lifecycle management within aerospace, defence, or complex engineered systems
• Strong understanding of:
• Low-volume manufacturing
• In-service support models
• Long lifecycle and obsolescence challenges
• Ability to integrate technical, commercial, and contractual information
• Experience supporting senior leadership decision-making
• Strong stakeholder management and communication skills

Desired skills:

• Experience with military aircraft systems or avionics/electronic warfare products
• Exposure to defence contracts and customer support agreements
• Engineering or technical background

Competencies:

• Commercial judgement
• Systems and lifecycle thinking
• Risk assessment and mitigation
• Cross-functional leadership without direct authority

Qualification:

• Applicable tertiary qualification in Engineering.
• Applicable business qualifications will be considered an advantage.