Product Manager at Sanlam Group

Position Overview

• Sanlam Fintech is looking for a Product Manager to join the central Digital Product function, reporting to a Head of Product. This role will own a meaningful part of the end-to-end digital customer journey, from discovery and strategy through delivery, launch, optimisation and ongoing performance management.
• You will work closely with engineering, design, data, marketing, finance, risk, compliance and information security stakeholders to deliver customer and business value in a regulated financial services environment.
• This is a senior individual contributor role with strong influence across teams. It is not a people management role, but it does require leadership, sound judgement, stakeholder management and theability to coach and support less experienced product managers where needed.
• The ideal candidate combines strong product thinking with commercial awareness, customer empathy, delivery discipline and the ability to make high-quality decisions using evidence, context and clear trade-offs.

What will you do?

As a Senior Product Manager, you will:

• Own product strategy, roadmap, prioritisation and execution for your assigned product domain or customer journey.
• Define clear product problems, opportunities, outcomes and success metrics aligned to business and customer goals. 
• Partner with stakeholders across business units and central teams, including technology, design, data, marketing, finance, risk, compliance and information security.
• Drive product discovery by using customer research, behavioural data, analytics, market insight and business context to identify opportunities and validate ideas. 
• Translate strategy into a well-prioritised product backlog that balances customer value, business value, technical feasibility and regulatory considerations. 
• Work closely with a Tech Lead and a cross-functional team to build, test, release and improve digital products and features.
• Lead product decision-making across the product lifecycle, including trade-offs on scope, sequencing, timing and investment.
• Monitor product performance using input, output and outcome metrics, and use those insights to drive continuous improvement.
• Ensure that non-functional requirements such as security, compliance, auditability, operational resilience and customer data considerations are incorporated into product decisions.
• Communicate product direction, priorities, progress, risks and decisions clearly to stakeholders at different levels of the organisation.
• Contribute to strong product practices within Sanlam Fintech, including mentoring and coaching less experienced product managers where appropriate. 

Qualification and Experience

• Need to have 5 years of product management experience or less.

What will make you successful in this role?

In this role, success will typically include:

• Delivering product or feature outcomes that improve meaningful customer and business metrics,
• Shaping and executing a clear roadmap within your product area,
• Building strong working relationships across business, technology and control functions, 
• Helping teams make better product decisions with better evidence,
• Raising the quality of product thinking and execution within the broader product function.

Knowledge and Skills

• Product strategy
• Product concept design, evaluation and prototyping
• Product development
• Knowledge Management
• Management of employees