Product Owner: Platform at Capitec Bank

Purpose Statement

• To translate the vision for development of competitive solutions in support of Capitec Business Banking’s business objectives.

• To facilitate the delivery of Business Banking solutions to deliver a world-class client experience for business clients.

• Identify unmet client needs and design products / solutions / features to develop new revenue streams.

• Responsible for the design of products and solutions which are complex and prominent profile, critical to deliver the desired Business Banking client experience. The incumbent is involved in market research, prior to conducting a business viability study and finalising the product/solution design. Leads the formulation agenda and strategic direction on large scale, complex projects.  Manages internal and external stakeholders to ensure the successful launch of products/solutions in the market. Provides project activation support and building capability to support the strategic agenda.  Responsible for risk management, legal compliance, quality issues and talent development

Experience

Minimum:

• 5 years experience as a Product Owner within a Digital product development environment

• Experience with business transactions and payments

• Translating corporate strategies and objectives into initiatives and/or projects

• Agile product development lifecycle

Ideal:

• Business Banking product development experience

• Experience of digital product and/or electronic channel management will be advantageous

• Initiation and implementation of revenue growth initiatives

• Enabling business strategies and objectives into business benefits

• Initiation and implementation of innovative concepts

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

• A relevant tertiary qualification in Commerce

Qualifications (Ideal or Preferred)

• Honours Degree in Commerce or Engineering - General

Knowledge

Minimum:

• Knowledge of the following areas are required to perform the job:

• Business Banking product and processes expertise

• Agile product development lifecycle (Capitec way of work)

• Applicable regulatory requirements: CPA; POPIA; FICA

• In-depth knowledge and understanding of banking (i.e. productivity, profit, efficiency, processes and procedures and client service)

Ideal:

Understanding of:

• Knowledge of transactional, payment, cash and deposit-related financial solutions aimed at small and medium-sized enterprises

• Project Management methodologies (Agile, DevOps, etc.)

• Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints, PDCA, etc.)

• Capitec Bank business model

Skills

• Analytical Skills

• Business Process Modelling skills (IDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.)

• Communications Skills

• Influencing Skills

• Interpersonal & Relationship management Skills

• Problem solving skills

• Strategic Thinking Skills

• Numerical Reasoning skills

• Verbal Reasoning skills

• Commercial Thinking Skills

• Presentation Skills

• Decision making skills

• Management skills

• Planning, organising and coordination skills

• Project Management Skills (Methodolgy Specific)

• Reporting Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)

Competencies

• Deciding and Initiating Action

• Working with People

• Relating and Networking

• Persuading and Influencing

• Presenting and Communicating Information

• Planning and Organising

• Adapting and Responding to Change

• Entrepreneurial and Commercial Thinking

Conditions of Employment

• Willing to work after hours / over weekends when required

• Own reliable transport and valid driver’s licence are pre-requisites

• Be able to travel internationally or nationally when required

• Own mobile phone

• Ability to work in an open-plan environment

• Clear credit record

• Clear criminal record